I had a main sewage pipe blockage that was backing up in my shower and I was unable to use my…read moretoilet. Owen came out this morning and was very polite and knowledgeable about what needed to be done. He completed the job timely and boy was I happy to be able to have it fixed. I would recommend Apollo to everyone and hopefully all employees are as nice as Owen.

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

Great work installing a new faucet system…read more Friendly people, Devon was great. I'd use them again.

Just had our duct work cleaned and Bryce and Briggs who did a fabulous job. Very through, and my…read morehusband was impressed with their procedure and high tech equipment. And he is very hard to please! His words 'they were methodical and did the process right'. So thank you One Hour Heating and Air for cleaning our very dirty ducts and we look forward to moving in our new home knowing all is cleaned and sanitized.

Responds quickly, honest and thorough. Made repairs previous companies never even addressed. Has…read morebeen ongoing issue but now is running great.

From the owner: We are a woman owned 4th generation heating and air conditioning contractor. We specialize in…read morefixing what others can’t or won’t in lieu of an easy sale! We won’t ever sell you anything you don’t need! We have great success getting more airflow and correcting ductwork that has been improperly designed.

Amazing service ! Austin was very informative and explained everything he was doing and answered…read moreall of our questions thoroughly ! Bravo Zulu !

Signed up for preventative maintenance. First visit was this week for the AC check up. The…read moretechnician arrived promptly on time (as per 2 hour window and phone call 15 minutes before arriving). He was courteous and respectful of property. He took the time to thoroughly clean the outside unit (which was fairly dirty). Inspected inside unit and outside. Gave both a written explanation and verbal of findings. Would definitely recommend this service.

Do Not Use this company! I have so many complaints and not sure where to start. They did not do the…read moreservice I paid for. I actually felt threatened by the 2 guys that showed up so I was nicer than I should have been. They kept saying "we can just leave!" I wish I would have just let them go. I've emailed the company but no response from my complaints. Here's my email to them: Hi Josh, I had my air ducts cleaned yesterday by your guys. I have a few things that I need to let you know about. * I asked them if they had shoe covers and they said no and that they would leave if I wanted them to. I asked them to stay. * They did not turn off the unit prior to cleaning which has now caused multiple issues with my unit. * I put in a new filter on Sunday. Today it is completely dirty. I expected a little dirt but not to the degree that it is now. * Because they did not turn off the unit prior to cleaning, all of the debris went back into my unit and it is now froze up. I have to have a service call to fix it because the air is not working. * I stayed with your guys to ensure they were doing their work properly and they kept making comments about me watching them saying "we better do a good job, she watching". They were not professional and I would like to be compensated for their work and attitudes and now my ac unit not working. I see there are no reviews on Yelp and I will probably be entering a poor one unless you can find a way to make this right. Also, they did not do an HVAC check or mold test as indicated in your quote.

One of the worst company that I have ever know.. They didn't have equipments needed to conduct the…read morework. And told me that they will before and after pictures but never got those photo. I would not recommend this company to anyone, please. Worst service ever....

our unit was frozen up.. called RTs because it was locally owned by a fellow Vet.. was told I had a…read morebad coil and they could replace the whole furnace cheaper than just the coil.. I agreed $4000 later they had to keep coming out to get it working properly. I was told that they had to bypass a defrost board to get the air to work and they would order the part to fix it.. 2 months after the initial install they finally came back to replace it- then I was told I owed another almost $400. I was never told about the additional cost .. the lack of communication from this company is ridiculous.. I hate leaving bad reviews on places but this has been a terrible experience

Our Air went out in the heat of July, we had a newborn baby in the home and needed help quickly…read more RT's was out the next day after calling, they also were able to get it replaced shortly after. RT's made the process as quick as possible, were very respectful and polite. I trusted the men working in my home as they were very professional. They did a great job and I will not be going anywhere else for Heating and Cooling needs besides RT's in the future. - John H.

Called on Monday 10/18 to scheduled appointment, stated they were scheduling for Thursday and gave…read moreme an appoint for Thursday between 9-11. No Show today and two phone messages later finally got a call back and was told he had me down for Friday. Frustrating, as I took time off from work to be home. Went with a different company, need someone we can depend on.

We were referred to Tipton by our home warranty. The outside unit of our heat pump was freezing up…read moreand not working correctly to heat our home. The technician came out and assessed and reported to the home warranty that there wan't a mechanical issue. I had to call the technician back a week later. He stated that there was a malfunctioning part and he would have to replace it. He stated that he would contact the warranty company to see if he should order or if they would. I called the technician several times and left several messages. The technician refused to call me back. I contacted the home warranty and they said he never contacted them and that he stated there was not mechanical issues. Now in the summer, we are still having issues with our unit not being able to cool the house. I called the home warranty and I now have to start another claim and pay my deductible. I refused for them to assign Tipton to our new claim as I am completely and utterly dissatisfied with their service and treatment. I also recommended to the home warranty to discontinue referring calls to Tipton.