We recently contracted Bissel Catering for a wedding, and we're honestly still in disbelief at the lack of professionalism and quality of service we received. From the moment they arrived, it was clear that this would be far from the elegant experience we had envisioned for our big day. First off, the food presentation was absolutely appalling. Instead of serving our meals in the beautiful chafing silver trays we'd specifically requested (and which were outlined in our contract), they showed up with cheap Dollar Tree aluminum trays. Seriously. The kind of trays you use for a backyard BBQ, not a formal event like a wedding. To make matters worse, the salad dressing was served in a plastic container--the kind you'd find at a Chinese take-out restaurant for soup. This wasn't a quirky or casual touch, it was downright unprofessional. And as if that wasn't enough, they didn't even bother to bring Sterno warmers to keep the food hot. So, not only was everything served in cheap, unattractive containers, but the food was also cold--an absolute disaster. The Italian buffet we'd agreed upon was a joke. The sauce tasted like it came straight out of a can, and the meatballs were clearly frozen, bland, and lacking any of the flavor you'd expect from a catered meal. Let's talk about the so-called "bruschettas"--if you can even call them that. They served broken pieces of stale bread in one cheap aluminum tray, and in another, there were canned tomato pieces. Yes, canned tomatoes. At a wedding. The presentation was not just disappointing, it was insulting. Overall, the entire experience was completely unprofessional, and it felt more like a picnic at a park than a classy event. The quality of the food and the lack of attention to detail were beyond disappointing. We hired Bissel Catering to make our wedding day special, and instead, they ruined it with poor-quality food, tacky presentation, and a complete disregard for the terms of our contract. If you value quality, professionalism, and an elegant dining experience, stay far, far away from Bissel Catering. They are not fit to cater any event, let alone a wedding. You deserve much better than this. read more

Bissel catering just catered my daughter's wedding with 245 guests, it was wonderful! Andrew was courteous and professional. He was always available for my many questions. He worked with me every step of the way. The food was scrumptious, meats were moist and flavorful. Vegetables were homemade and fresh! Everyone raved, said this is not the typical "wedding" food, it was so delicious and plentiful! Our servers Doug and Caleb went the second mile to make sure everything was perfect! Such a job well done, I would give more stars if I could! Don't hesitate to use them, you won't be disappointed. I highly recommend! read more

We used Andrew for our wedding and it was a great decision! Throughout the entire process he was willing to answer any and all questions and was extremely accommodating to meet our needs. We were even able to sample the food before committing which we really appreciated. The food is high quality and delicious; we received several compliments from people at the wedding stating that it was the best wedding food they had ever had. For the price and the quality, I highly recommend anyone looking for a caterer to use Bissel Catering! read more

We have used Bissel Catering for our Christmas Parties the last two years. Andrew and his team do an amazing job in preparing the food and setting up for our events. We especially love the Fajita bar.....AWESOME! I would highly recommend Bissel Catering for your special event, whether a wedding or gathering! They are 6 STARS in my books...I was only allowed to put in 5....you get the picture. Many thanks to you Andrew and your amazing crew!! Jack read more

Wow! Where do I start. Nothing less than superb food and an amazing team who made my Christmas party spectacular. We ordered the carving station and hired a bartender and it made my life so much easier. The prime rib is to die for and the banana pudding was some of the best!! Unbelievable service! Under promised and over delivered! We will definitely hire Bissel Catering again. read more

Bissel just catered my daughter's wedding in Knoxville on May 30, 2025, and everything was perfect! The crew was very friendly and nice, and the food was SO delicious! We got so many compliments on the food from our guests. From the first phone call with Andrew to the food service at the reception, everything was wonderful. I will definitely use them again! Angie read more

We used Bissel catering for our wedding and absolutely love them! They were great to work with and have extremely reasonable prices. The food was delicious! Our guests are still raving about the food, especially the mashed potatoes lol. We also hired our bartender through them, she was wonderful! Highly recommend Bissel Catering! read more

Bissel Catering prepared Pork Tenderloin for our Christmas lunch this year, needless to say , it was deliciously wonderful. I recommend Bissel Catering as your number one catering needs. They do great food an we hope to use them repeatedly. Thank you Bissel Catering for helping make our Christmas lunch / dinner very enjoyable. read more

I really can't believe how professional Andrew is! His staff provides excellence when working. The food is amazing! I have used him more thank one and each and every time it is a hit! Bissel has never let me down. I have contacted them on short notice and they have been on time to make sure my party is a hit. Thank you Andrew read more

We have used Bissel catering for our special events, and the quality of service and the food is fantastic. They're always on time and the setup is quick and efficient (not to mention the hot food is still hot, not lukewarm). We will continue to use Bissel Catering in the future and highly recommend them to others! read more

Always perfectly prepared food for 30 or 300!!! Andrew and his staff can spoil any group with his awesome food and their excellent service. We have used them over and over and never had anything less than an exceptional experience!! I highly recommend Bissel Catering!! read more

I used Bissel Catering for my high school reunion and was blown away by the top notch food, service and quality! Having been in the restaurant business my whole life, I tend to be extra critical and particular. Bissel Catering fulfilled all expectations and more! read more

Bissel catering just catered our wedding on Sunday. The food was incredible, and everyone was commenting on the quality and the taste of the food. Huge servings per person with lots of food left over. Grandkids in college will be loving this. read more

We couldn't have asked for a better experience for our wedding! The food was beyond delicious, everyone had seconds and thirds! Andrew was great to work with, the pricing is amazing, service and set up was perfect. We highly recommend them! read more

Incredible Food, great service, and were on time! The owner Andrew Bissel is so attentive and always answered my questions! Would definitely recommend to anyone looking for catering! read more

We had the best lunch catered to Grace Christian Academy. We had delicious chicken breast, salad, mashed potatoes, rolls and cookies. I highly recommend this catering company! read more

Bissel catered a dear friend's birthday celebration and the food was absolutely delicious! I highly recommend them!!