If I could give 0 stars I would. I made an appointment to cut my poodles hair. I explained very clearly during the call that my pup had a lot of hair and that she might have knots. They explained to me that it was ok, that they had a brush to take care the knots. I'm thinking, perfect, sounds good! I show up and the time we set for the appointment, and they seemed confused that we were there, citing that they were backed up with work. I'm presumed that it wouldn't be a problem since that was the point of an appointment. Perhaps they just forgot we made one? Who knows. A man came out and looked at our pup and told us that she had to be shaved down all the way because she had knots. We told him that on the phone I was assured that it would be alright and that they would give her a proper haircut. He continued telling us it couldn't be done, he didn't know what we were talking about, that he was going to shave her anyways. Started to sound like a classic bait and switch. At that point we told him no thank you, and left. Why assure us over the phone that it would be ok, that they could cut her hair and comb out the knots if only to deny that was ever said in person? I'm never coming here again and would never recommend this place to anyone that cares for their pets, period. read more

Took my Bichon Frise and told groomer to take off a little in order to keep the Bichon look. He ran his fingers through her fur and confirmed she had some knots only on her legs. Showed him a picture of what I wanted and he said it was okay. After 5 hours of my pup being there I went to check up on her and they were just finishing. Well!!!!!!!! I ended up with a "poodle" the cut was super short and her head is shaped very weird now. I was upset but had to cough up $40. Still LOVE my dog but it feels like a different dog. So......if you dont mind having your dog "buzzed" and getting an "UNAUTHORIZED NEW LOOK" then by all means feel free to experiment. read more

Biyu - She lost he fluff!!!! - Pet Groomers Near Me - Hialeah, Florida

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My pets have been coming here for years. George and Alina are top notch experts and I can only say than I never been disappointed with them. For the people who gave bad reviews I can only say you need to go someplace else. Biyu cares!!!! I will keep bringing my babies to them because I trust them!! read more

I can't speak on behalf of their grooming services, but this is the first puppy place I walk into that doesn't smell terrible. The animals come from loving homes, and are healthy & playful. The owners are a lovely couple who love their pets, and are very aware of the breeds they carry. They also have a variety of cute clothes, leashes, collars, and little doggy trinkets!! Love. read more

Biyu - Pet Groomers Near Me - Hialeah, Florida

I never walked in the place, but they put an ad on Craigslist for a puppy, when I asked where I could see the puppy, the gave me the name and address of the store. Then I said, very politely, "thank you, but I don't buy from "puppy stores", when asked why, I replied "puppy mills". Then this is what they replied to me: "Every store is not a puppy mills do you know what a puppy mills is you are Hispanic you should know." I just copied and pasted this from the text message. I was in shock. I wasn't trying to be rude, if I was wrong about them buying puppies from mills, they could have explained themselves and educated me about their process, and maybe earned a customer, but they proceeded to be rude and berate me. Not cool. I replied with "I'm not going to argue with you.. Thank you for your time. Have a good evening." And that was that. I hope they treat the dogs better than they treat potential customers!! read more

Biyu - Here's the proof. Too bad, they had a cute pup I was interested in. - Pet Groomers Near Me - Hialeah, Florida

I've been coming to this groomer for over a year now and have nothing but praise for the owners and groomers. They know me and my dog by name from the moment I call. That says a lot about the care they show for their dogs and owners. It shows that's it's a family owned and operated company. My dog always comes out looking so adorable and all at low cost. I have a Shih Tzu so imagine the long hair. I highly recommend them and I'm picky when it comes to my Max read more

Avoid this place! Husband bought a "purebred" Chihuahua from them only for him to grow a lot larger and testing showed he's not purebred but a mix! Do not trust these people. read more