After a disastrous experience at another clinic I decided to switch to the BJC clinic in Cuba, MO. I live locally, but if you're coming from out of town, take Exit #208 from Highway 44. The clinic is located just East of the Walmart parking lot. There is ample parking with disabled parking spots right in front of the door.
COVID procedures: The clinic asks that everyone wears a mask upon entering. Some seats are blocked off with tape to encourage social distancing. Staff will talk to you through a glass partition and all paperwork is contactless.
As far as I know you need to have a recent negative Covid test in order to be accepted as a new patient, but please call them and double check this policy.
GENDER POLICY: There is a spot on the initial paperwork to enter your legal name/gender, preferred name/gender. Staff will address patients by preferred name/gender.
The clinic is open Mo-Fri 7:30am-4:30pm. It is staffed by a doctor, an OB-GYN and a nurse practitioner.
Appointments are easy to get and they will work with your schedule.
Since January of this year I have visited five times and have received services from the Nurse Practioner (she functions as my main health care provider), the OB-GYN and the doctor. All three are professional, explaing procedures and best practices ahead of time and making sure I am comfortable.
Tests like sleep studies, X-rays, etc. are referred to BJC Hospital in Sullivan (17 miles away) and appointments there are also easy to get.
This clinic as well as the entire BJC Healthcare system offers "My Chart" as an online portal. That makes sending a message to my health care provider super easy and she usually responds within 24 hours. I had a major health issue and messaged the Nurse Practioner asking for an appointment. Within 4 hours I received a call from the Nurse asking that I come in immediately to deal with the problem.
Test results are usually available at the online portal within 24 - 72 hours (I get an e-mail alert when they are available), but staff will also contact me by phone. I had to take a test at the Hospital for a recent health scare on Thursday morning and was called on Friday morning to let me know that my test results were negative even though the actual test results were not available on the online portal until Saturday afternoon. That saved me from having to worry about this over the weekend.
Prescription renewals are also easy to get. However, this clinic will not prescribe narcotics as a rule and will refer you to a pain clinic within their system if that is what you need. I haven't had to take advantage of this yet, but I assume that this too is very professional.
I can't say enough good things about this clinic. Cuba is a very small town and to have top-notch health care just minutes from home is a great relief. read more