They seem to have issues with scheduling, mine was changed several times and a lack of response…read morefrom them when I was trying to clarify. They also seem to be focused on fillings and crowns but not less expensive care like extractions. The DDS also doesn't seem like he has the time to listen to his patients, at least according to my wife, his agenda only. When my wife asked a question to staff about a referral for a root canal she was told we use them all the time, they all hang out together and do stuff together Seems cozy to me I will be canceling my next appointment and never using them again

I had a tooth crowned by Doctor Kim it has not been the same since. The only good thing is he will…read moretake care of me getting another dentist to fix it. Just a lot of pain and time if they would have done it right the first time. They are horrible at scheduling. Canceling at the last minute and never rescheduling my husband. The office seems overwhelmed. And the invisaligns if you get them here make sure they give the right invisaligns to your kiddo or they will have them in severe pain Speaking from what happened to our family here......be alert if you go . Don't just think all dentist are equal!

Worst dad jokes I've ever heard in my life but I've also fallen asleep in his chair twice getting a…read moreroot canal. He does not like it as it makes him jealous. He's got 7 kids--def puts off dad vibes. I have terrible grinding problems due to an abnormal bite that wasn't discovered til I was too old to fix it. I've had 8 root canals, 1 retreat and 1 apicoectomy (that's the root canal surgery) all done by Dr May. I've not really had any pain during procedures. He does the anesthetic in the bone for lower teeth, really does make it painless. I typically don't have pain after the procedure either. I recommend a smooth milkshake after--no chewing. I'm an endo vet. I know what I'm talking about.

Professional, courteous, knowledgeable and managed to squeeze me into his already busy schedule!…read moreMade me feel at ease.

The receptionist and the Dr were professional and friendly. The other technicians were not and made…read moreme feel unwanted at their facility. I spent a few minutes looking over the cost of the procedure before agreeing to it, and I didn't know until I turned around that I had a whole huddle of techs staring at me waiting. This wouldn't have been an issue if they would've been friendly about it and gave me reassurance. It seemed like they wanted me to just sign the papers and get it over with. People need to understand root canals are expensive procedures and not everyone has the funds to dish out. Looking at your paperwork and going over the costs is okay and completely reasonable. It shouldn't be treated as a waste of time or an inconvenience.

I was very nervous about having 2 root canals, but everything went well. Highly recommend…read more Excellent staff, dental assistants and Dr. Janssen was professional, polite and did an excellent job.

I don't get to watch true professionals and experts at their craft very often, but when I visit…read morethis place, I do every time. It's evident they take great pride and care to make sure its done right, not quickly. And I like how they put an old Navy man at ease. I'm treated like a VIP, like I'm the author of a Dental trade magazine who needs to be impressed, even though we all know I'm not. Simply put, I feel at home there. They explain procedures so even I can understand, Not a chance Ill go anywhere else even if I have to wait three months for an appt.

My husband and I have been patients for over 5 years. Recently my husband had a cracked tooth and…read morewas in a lot of pain. The dentist told him he needed a root canal and referred him to another dentist. He paid the fee of $133. The referred dentist, who charged him $187, took one look at the tooth and said it couldn't be saved. It needed to be extracted. My husband was assuming that Rolla Family Dentistry would be able to extract his tooth. He did not get any resolution when he called them. We had to seek another dentist that would do the extraction in a timely manner. We feel we paid a total of $320 to 2 dentists for no good reason. We feel Rolla Family Dentistry knew the tooth could not be saved from the get go.

Exceptional Dentist and friendly staff makes you feel at home. Everyone is very professional and…read moreyet family oriented. Nothing is cut-rate in this business.

From the owner: In the U.S., about 80 percent of adults above age 35 have gum disease, while 25 percent of those…read morewho are over age 60 have lost all their teeth. Given this rising population, it is estimated that the demand for dentists will rise by 21 percent through 2020

I was referred to Dr. Jannsen at the Jefferson City clinic after another dental specialist had…read moredifficulty completing my root canal. Upon examining and assessing the situation, he was willing to accept the challenge. He carefully shared his findings, clearly discussed the options while pointing out any risk that could be involved. Once WE determined to move forward with the procedure, it went smoothly and successfully. All the while, Dr. Jannsen was sharing what he was doing and what I could expect. All attendants made me feel comfortable. I need to mention that the staff was excellent to work with throughout. Megan and Michele made scheduling quick and easy. I was welcomed warmly by Hannah. Winter was a caring, knowledgeable technician. Susan was pleasant, quick to lend a hand when needed. And Taylor took my payment with a smile, even making me smile in the process. I don't really want to go back, but I wouldn't be afraid to do so.

Going to a dental procedure is always a bit scary, but Dr. Lavitt and Chantelle were so friendly,…read moreso calming, and so great that my fears were soon eased. Dr. Lavitt is fantastic. I had a root canal and experienced NO PAIN whatsoever. I didn't even feel the Novocain shots. I really wish I could see Dr. Lavitt for all my dental needs instead of just the specialty procedures. He is that great. Thank you for taking such good care of me.

The staff is great and the service wonderful. They accommodate my husband's needs gently as he is…read morenonverbal and in a wheelchair and they care for me as well, making sure I am doing ok. Thanks you Chelsea, Mandy and Dr Therapy

I filled out their "I'd like an appointment" form and simply got a response to call the office. I…read moredid that and made an appointment. I explained I have another dentist in KC and asked them to confirm what services would be covered by insurance - that was three or four weeks before my appointment. When I got there they hadn't even recorded that I had insurance. I said (again) that I only wanted the services that would be covered by my insurance. She hadn't looked it up so she blew me off. When I went in they took bitewings and then wanted to take a pano. I mentioned AGAIN that I needed them to confirm that was covered. She said OK and did it anyway. I guess I should have refused, but I thought I might be wrong on my coverage. Dentist saw me and asked for a single tooth xray - I've never had that before and asked AGAIN it that was covered, no real response and they took it anyway. They showed me something I have known about for a long time. They then gave me an estimate for what they think I should do and it was a bit crazy since I mentioned I wasn't planning to do it. At the very beginning I had offered to pull records from my regular KC dentist and they said 'that isn't needed'. Guess what? None of that extra was covered. I was told to call when the bill came and they 'might' write it off. Just got off the phone and they did NOT write it off. Basically stating that I should have known my insurance rules and it's not their job to know that for me. Really??? So, I'm paying a bill for something I begged them to check or not do. Won't go back.