This hospital used to be the best place to go for medical care but has fallen hard and fast over…read morethe last 5 years. My mother has had 2 separate times of her going to the emergency department, usually late at night, and been sent to sit in the waiting room for HOURS. Once, we thought that she had a massive leaking infection in a recent surgical site (thank God that was not the case!) and she waited for 4 hours before we realized our mistake and she decided to just come home. Tonight, she needed help with an extremely painful leaking cyst on the back of her thigh. She wad made to sit on that extremely painful cyst (being flat out denied a place to at least lay down as she cried in the waiting room) for FIVE HOURS. Meanwhile, every cough and sneeze that walked in was given a bed before her. I don't know what happened to patient care at this "hospital" but clearly it has died in a corner somewhere....I recommend checking the waiting area.

The hospital staff was good. But the home healthcare manager is sub-par. She decided to stop…read moresending workers but neglected to inform the patient. That is a dangerous situation considering they are dealing with people with medical problems. I tried talking to her and had answers for her concerns but she just kept talking over me and would not listed. So I would recommend Phelps Hospital but definitely not Phelps Home Healthcare unless they get a new manager with management skills.

Very nice people work here. I have been in this hospital two times and my husband two times, also…read more Very good care given every time. We drive from Bourbon to use This hospital, never use the one in Sullivan.

I recently had both hips replaced and both times I had physical therapy at my home. I had two girls…read moreHeather and Adrienne I worked more with Adrienne these two girls are amazing, they are patient, and they actually care about the people they are treating, and they both have the best personalities. Thanks, Deborah Ashworth

My husband and I both go to St Lukes. It's exceptionally…read moreclean, all the staff are ready to help in anyway. The doctors give excellent service. I had a accident earlier this year, they took me to trauma center Mercy. I hurt my wrists and staples in my head. I told them my wrists hurt. Said nothing was wrong. When my Rheumatologist took a scan of my wrist. Immediately sent me to my Orthopedic doctor i had a Ulnar fracture.

In early June 2026, I found it necessary to find a new St. Lukes Hospital Primary Care physician as…read moremine was moving to far from where I live to be realistic. I searched on-line at St. Lukes Hospital website and found a doctor who was taking new patients; getting an appointment for the first week of July. I duly showed up that day and upon entry to sign in and confirm I had arrived; I went to the counter to speak with the receptionist. My attention was quickly drawn to a series of grooves in the counter, presumably a design feature. My attention was drawn there because of the massive amount of grime in the grooves. IT WAS OBVIOUS the counter hadn't been cleaner in WEEKS, if not MONTHS. I took a picture; feel free to download it and throw up. My new primary care doctor (Kyle BRANSON) was pretty good, and I have no complaints with his care; such as it was. Needless to say, my visit included an order to visit a Quest Diagnostics lab for bloodwork; which I immediately arranged, and did attend, on the following Monday. So far so good. Unfortunately, due to issues with Quest's system, I was unable to obtain my blood work results. No biggie, I thought, I'll contact the hospital. Before I got a chance to do so, I received a letter that day, telling me Dr. BRANSON was leaving St. Lukes hospital. QUITE WHY I COULDN'T BE TOLD THIS AT THE TIME I MADE MY APPOINTMENT TO SEE HIM IS TOTALLY BEYOND ME - WHY WASTE MY TIME SETTING UP A NEW PRIMARY IF HE'S LEAVING ANYWAY!!! Anyway, I contacted St. Lukes again to inquire about my blood work to be told that they do in fact have the results, and they would leave a message with the physician; and to expect a call within the next twenty-four to 48 hours. It has now been six days and surprise, surprise, NOTHING. Methinks, it is time for me to seek greener pastures when it comes to my care; St. Lukes cannot be relied upon to provide appropriate care and services!!!!

I was admitted to this hospital extremely sick my kidneys not covid that's not the issue. I had a…read moregood dr and nurse last night and this morning. Then nursing shift changed and I had one nice nurse. They refused Tylenol when my fever was at 99 and climbing until my Dr finally came back in and I was then at 103. The nurse Kevin is a racist arrogant bigot. I'm autistic and he refused to give me my property then started calling me names with his arms crossed at me like he was trying to intimidate me. The nursing staff did nothing to discipline him. Instead they all cross their arms at me and began to talk at me trying to treat me like a baby. Calling me crazy and worse. Because they kept my belongings I did not want lost and certainly not stolen. My meds and belongings were in 2 separate bags and they literally emptied the plastic bag of my electronic stuff and expensive sunglasses. The nursing staff need to be remanded for their behavior towards me. I'll be calling a lawyer too and making sure that Kevin won't be working as a nurse or as a caregiver before he completes the necessary sensitivity training retraining.

Beat doctor I've ever seen in the state of Missouri. She really cares about her patients. The last…read moretime I saw her was 15 years ago.

From the owner: Lee Parks, D.O. received her BS in Medical Technology from the University of Illinois, Medical…read moreCenter Campus. She later attended the University Of Health Sciences College Of Osteopathic Medicine, now known as Kansas City University of Medicine and Biosciences, for her degree in osteopathic medicine. Internship was in St. Louis, Mo.at Normandy Osteopathic Hospitals, which exists now as Des Peres Hospital. She is board certified in Family Medicine by the American Osteopathic Board of Family Physicians. Much of her practice life has been spent in Union, Mo.where she worked for 18 years before coming to Rolla in 2007 to become part of PCRMC Medical Group. She has particular interest in asthma, diabetes, psychiatric disorders, musculoskeletal problems and osteopathic manipulative therapy (OMT) which she uses both in diagnosis and treatment.

I would give a negative rating if I could, The staff do not follow guidelines. For example they do…read morenot wear their gowns, or face shields. Sometimes they don't even wear gloves or use sanitizer when touching a machine then to another roughing it without gloves or sanitizer. The techs and nurses gossip more than anything yelling at times laughing absurdly causing uncomfortable sounds for patients to try and rest, the staff also hide being on there cellphones behind desk. They even hook patients dialysis lines backwards. They are very hypocritical when it comes to patients vs them. It's not fair and they are violating the hippo privacy rights. They tend to be careless almost every day, bringing there personal problems to their work place taking it out on us patients. When someone needs helps they are pretty stern toned to help aid them for assistance in repositioning or just a sip of water. It makes us feel stressed and anxious to even ask for help fearing we will get yelled at like we are doing something wrong and they aren't at all sympathetic and even make jokes about certain patients conditions. The facility in Sullivan needs to be resolved immediately.

My mother unexpectedly suffered catastrophic heart damage and was transferred to MoBap for further…read morecare. After 3 very long weeks we unfortunately lost my mother which was heartbreaking. I do want to make sure I give credit to the amazing staff at MoBap... from the door greeters, to the cafe workers, the custodians and of course every doctor, nurse, tech and medical person involved in my mom's care. I would recommend this hospital simply because the workers go above and beyond for you and your family. also, parking is a breeze there. you can have your car parker by valet (for free) or there's garage parking and a very big parking lot around the hospital- all of which is free!

Do not recommend this hospital. Barnes is better, but only by a little. Best to look outside…read moreMissouri for anything serious. My PCP, Andrew G., recommended I wait 6 months for a CT following discovery of a lung tumor, then once tests results became available sat on it for one week before submitting to patient for review. Since MO Bap started accepting Residents in 2025, Lab department has significantly gone down hill.

I have been admitted a few times within the last 5 months and I have received great, quality care…read more The nurses and doctors have been great. Each nurse had great bedside manners. Every department I came in contact with was amazing.

Mercy Jefferson Hospital off 61-67 has been very helpful every time I've come…read more I Came in to establish care with Dr. Zach Fletcher as a primary care physician & he was super nice, listened to my concerns & talked me through them! I use the My Mercy App to quickly & efficiently schedule appointments & communicate with front desk and/or the doctor. Today the medical assistant was very helpful & the medical assistant in training, Caroline was also!

Read somewhere the visiting hours closed at 9:00 and then got told that I couldn't come back…read morebecause apparently I was over. Never been there before but it seems like a decent Hospital except for that.

Emergency room we're fantastic nurses. It was today July 1st, 2026. Emergency room was packed. I…read morearrived at around 12:15 pm. I tried first Mercy Urgent care and was told by them that I need to go to Emergency room at Parkland in Farmington nurse. In Emergency room until 5:pm. Cat scan took 5 minutes no longer. I did not get released until 6:45 pm. I had to use restroom and after that no one came back to hook me back to machines that were giving me medicine and taking vitals. I found a very busy nurse who kindly did that for me. Now the real wait was for the NP to come in and give me results. So I asked when that would be. Soon. About 15 minutes later he came in and gave me my results. He said nurses would be back in to take all the IVs out of me. Another 20 minutes, they never made it back in so I took my IV out myself. So I went out to the nurses and they were out there talking to each other and I said Just want you to know I'm ready to leave now and this nurse, blond, about 25 to 30 began to lecture me that I need to be patient when I come to a hospital. My response was I have been here since 12:15 and I added no that's not it. You need to be efficient. And then she tried to shame me saying people are dying here. I refrained from saying. No wonder they are dying. Again, I guess she didn't hear me say that I took all the tubes off myself and I did not add that when I approached their station, she was laughing and talking to the nurse next to her.again, she was furious and how I needed to be patient. I could not drink any water before my contrast scan. My arthritis was bothering from sitting in their ER for 4 hours and 45 minutes. I was thirsty, hungry and she took it to the next level by again trying to shame me because other people are dying here, implying I was selfish. I have contacted Patient Advocate at Parkland Hospital. If I have to take it to the next level, Missouri Nursing Board, I will. This was my second time experiencing this level of nursing there. Now I can't find how to post this review. I keep hitting Post Review and it's not working.