They have the skills to do landscaping and hardscaping. When I first used them, I had no better replacement of slate walkways than by them, and at a reasonable price. HOWEVER, it is almost impossible to get a response from them even to schedule estimates, and then they almost never provide the estimates they say they will. Something is really off with this establishment. It is a shame they are so bad at administration. It makes them too unreliable. read more

Nothing nice to say...driver stuck his truck in my yard, tore it up trying to get out, I called a friend who pulled him out...he drove off with the load, never spoke with me...2 days have passed and no call from them about how to proceed...I call and was told they would try to deliver again next week and if I didn't want it now they could not process a refund until Monday as no one was in the office ...I paid 250.00 for 12 yards w/delivery 250.00 up front and the gentleman who pulled him out received 0 to come from new Castle to pull him out...pretty crappy business imo! They also to hire a driver who knows a little about big trucks...like which tire provides power on the drive axle. DJ is the driver, the receptionist/telephone operator, and financial manager...???¹ read more

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This place is a rip off and has 0 customer service. Like other reviewers, they're not trustworthy on anything and are overpriced. Yet they make their living because they're the closest resource to the wealthy that will allow for overpriced under serviced business/product. read more

buyers be aware they are giving incorrect amount of mulch when they load . I paid 80 dollars for 2 yards of mulch . once I get to job site they shorted me at 1 yard . I called and got no help . This place is a joke . just give what I paid for nothing more and nothing less . I've been doing this for 15 years and know exactly how many wheel barrels it takes for one yard I told them that and basically they said they been doing it for more than me . So all those years they have stealing from customers. just be careful. read more

Unless you are a regular customer (and this doesn't even include if you have given them thousands of dollars in business over the years) do not give this place business. They don't keep the area clear enough to be used. Very bad business practices. read more

Great selection of mulch and landscaping products and friendly people. I had to try to get my mulch in a hurry this year and BJS came through with flying colors, delivering to my door in only 30 minutes from my phone call. read more

I've been ambivalent about BJs for some time. They don't seem to have much product inventory--very little on-site but they do work with Ronnies down in Smyrna. Are also not very dependable, they don't always show when they say they will. The worst thing was what happened this morning: their crew showed up and "trimmed" everything. They chopped off all the just-about-to-bloom buds on the Peonies. (Why??!!) They really ruined our Butterfly and Beautiberry Bushes which had been beautiful and nicely shaped. They chopped off all the new growth on the hydrangeas (the kind that only bloom on new growth!). Incidentally, I had just pruned those hydrangeas the week before--it took me several hours as I was pruning them with cuts to make them grow in specific directions. And to add insult to injury, they chopped back and flat topped five brand new Azaleas (only 10 gallon size) that THEY had just planted for us four days prior. When we went running out to the garden to tell them to stop trimming, they left! They left everything where it was for us to rake and clean up!! The pulled out of the driveway and in the process left the grass all torn up on the left side. I just don't know what to say. We are sick. I think management here is competent, but they do not hire crews that know nada. If you want to see pictures of the damage, I can provide them. read more

Contracted their services for weeding and laying down mulch. Very courteous and prompt in delivering the service. However within three days, many weeds were back. I have had to call three times within the past three weeks for follow-up on completing this job. Finally getting an answer -"..we do not have any crews available at this time" and no promise to complete this fully paid for job. read more