I've gone to BK a few times- I generally find their establishment to be dirty & overpriced, but every once in a blue moon you can find a good deal. I came here yesterday with my mother and actually found something I liked. I informed the manager, Jennifer Kristin, aka BK Karen, that I'd buy the item & would be back in a few to purchase it, once I was done browsing. When I was ready to purchase it, she was nowhere to be found & we waited 10+ mins before ringing the bell for service. After 20 mins, BK Karen appears & is extremely aggressive with my mother & berates her for ringing the bell (despite sign saying "ring bell for service"). As we'd been waiting, we asked one of the delivery men if he could ring us up as there was no cashier on duty- BK Karen had been gone so long that he assumed she was on her lunch break & tried to find her. Turns out she was in the bathroom taking a dump for 20+ mins & had the audacity to yell at us for ringing the bell. Meanwhile, other patrons walked out of the store with their items without paying because they were sick of waiting. We understand they're a small establishment & didn't even complain about waiting 20+ minutes to checkout for one item, but in typical Karen fashion, Jennifer Kristin called the police & accused me of "using my credit card as a weapon" against her (what? lol). The delivery man was very nice & had clearly been through this with her before; he backed up our story & confirmed to police that we'd done absolutely nothing wrong. He was even kind enough to call the owner to ensure we could purchase the item without Karen being involved. Unsurprisingly, the owner was dusty & rude- didn't acknowledge us, hear our side of the story or apologize, as any professional business-owner with an ounce of common-sense would. I'm assuming he & Karen have some type of relationship because there's no other reason you'd keep someone that miserable employed in your business (read reviews on other sites about her). He said he didn't want to do business with "our kind". Ironically, the officers agreed that there was no reason for Karen to call the police & will be looking into her making false statements to police. I'm sure BK will respond accusing me of lying, but I welcome them to share any video footage they have at their store, as it will backup everything I said. I have a video of the incident I'd be happy to share as well. Employees don't wear masks & cough/sneeze all over the furniture. Given how disgusting & overpriced this place is, I recommend you just go to the Goodwill (or an estate sale or flea market) & you'll find the same quality items with classier, more professional employees. By the way, I sent my (white) friend in to buy the item for me later that day & they gave him absolutely no problems! read more

I've gone to BK many times but could not believe the incident that took place yesterday with the racist manager, Jennifer Kristin. Firstly, I overheard her implying to some other minority customers that they couldn't afford to buy one of their couches. Secondly, when my daughter and I were ready to checkout for our ONE item, we waited more than twenty minutes for the manager to show up to the cash register. When she finally did appear (due to the friendly delivery man who had to track her down in the backroom), she accused us of lying about how long we had been waiting and started screaming out of nowhere. The (minority) delivery man had to repeatedly ask her to calm down and stop being unprofessional, but this only made her more unhinged and she started to humiliate him and then called the police. Since I already knew what she was trying to do by calling the police on us, like the Karen she is, I called them myself to explain the situation before she got the chance to alter the story- which she ended up doing by lying to officers, saying my daughter tried to use her credit card as a "weapon". That doesn't even make sense. The delivery man was so appalled by her behavior that he called the owner to come rectify the situation. When the owner arrived, he ignored everyone except for the manager and began coddling her, not even asking us, the customers, what had happened- even though the delivery man confirmed our story to him. Mind you, we had been calm and collected while the manager went on a wild rant. The owner kicked us out while practically kissing his manager. On top of all this, their employees do not wear masks and most items are extremely over-priced. Save yourself the headache and go to a yard sale or something. read more

There are so many things wrong with this store I don't even know where to begin. It is absolutely disgusting inside, and the prices are way too high given the junk that they sell and how dirty everything is. The employees don't wear masks, yet still get close in your face and cough around the store frequently, seemingly to make a point. The manager is absolutely unhinged, sloppy and racist, and the owner also seems like a jerk who is having a publicly inappropriate relationship with his manager. The delivery men were the only professional people in this store. The manager is a liar and said some of the craziest things I've ever heard any person say while supposed to be working. Oh, and you have to wait like an hour if you even want to be rang up. Wish I had read other reviews before wasting my time and risking getting Covid. Avoid at all costs! read more