We decided a few years ago to replace our 40+ year-old kitchen cabinets and 20+ year-old formica counters, but found the process of shopping for cabinets and obtaining estimates for installation MUCH more complex and frustrating than expected. Cabinet sellers would give us estimates for cabinets and counters, but refuse or be unable to give us an estimate for installation. One cabinet supplier gave me the name of the installer, but, despite repeated calls and conversations, he never bothered to give me an estimate. I gave up for quite a while. Last year, I decided to give it another try, and contacted several cabinet sellers, including BKC Kitchen and Bath in Englewood. That proved to be a very smart move. BKC's salesperson, Pete Von Esten, was extremely helpful, patient, and responsive. I contacted BKC because they sell a brand of cabinets, Crystal, that I had identified to be a solid brand. Pete was very helpful in explaining the pros and cons of framed versus frameless cabinets, and in clarifying the features of and differences between the somewhat less expensive Crystal Current line and the more expensive Crystal Keyline or Encore. Pete won my confidence when he did not try to "up-sell" me, but forthrightly recommended, given the style and finish we sought, we go with the less expensive Current line, which is very well constructed and could be upgraded with more plywood, etc., at a modest additional cost. We ordered framed Crystal Current cabinets. Pete won our business thanks to: (1) his honesty, courtesy, and patience in preparing repeatedly revised plans based upon our decision to go with replacement of soffits and taller cabinets extending to the ceiling; (2) his recommendation, when I asked him for the name of a contractor he recommends, that I contact Dave Ricard at Interior Solutions. To my relief, Dave, though very busy, responded as quickly as possible to my request he come by, gave us an estimate in short order, and readily adjusted it when we decided to add removal of soffits, "drywalling", and "taping" where the soffits had been, as well as "can" ceiling lights in lieu of suspended fixtures. His estimate seemed reasonable. Finally, we had the information we needed! Dave thereby helped BKC "seal the deal". Dave is (for good reason) very busy. Nailing down a date took some time and persistence because of schedule conflicts, but Dave showed up exactly when he said he would, in late April. Dave and his assistant, Joe, very quickly won our confidence and affection. Dave and Joe are very personable, but also very hard-working, efficient, and meticulous. They maintained a clean and orderly work site, putting down mats or putting up plastic sheeting to protect our house from debris or dust. Dave readily worked with us to add several additional ceiling "can" LED lights as well as under-cabinet LED lights, which required considerable additional rewiring and time, at significant but reasonable additional cost. They consistently showed up when expected, and never left us uninformed about next steps or "hanging". Throughout, BKC and Interior Solutions put their customer first. The Cambria quartz slabs Dave had ordered via his preferred counter fabricator arrived at the fabricator's shop with a scratch in the surface. Rather than just polish the surface and foist the counters on us (something to which we would have been none the wiser), Dave insisted on replacement of the slab, because polishing of the surface instead of replacement would void the warranty. When we discovered a small crack on an interior cabinet component before the counters were installed, BKC gave us a very reasonable credit for part of the cost of the cabinet, and Dave quite expertly repaired it. When we faced a minor glitch because not enough "scribe molding" had accompanied the cabinets, Dave and Pete agreed that BKC's tech would install it when it came in. BKC's tech did so after Dave's work was done, along with cabinet door restrictors. Pete also very kindly had the tech cut us some extra shelves at no charge from extra particle board shelving BKC had (much cheaper than ordering extras from Crystal). We could not be more pleased with Pete, BKC, or the beautiful cabinets they supplied us. Outstanding across the board (excuse the pun)! read more

Overall rating for BKC = "F" - "Designer" (Gavy) = "F-" - Resolving our huge list of issues/problems (Gavy, Heather, Paul) = "D-" - Showroom = "C+" - Installer/repairs (Brian, John) = "B" - Delivery = "C" We engaged BKC primarily because they represented the line/manufacturer of the cabinets we wanted for our complete kitchen remodel (Eclipse). We were assigned a designer, Gavy, to create a rather simple cabinet layout design for our pretty straight-forward kitchen. Most new cabinetry was nearly the same or very similar to our existing layout. But Gavy got many things wrong from the first iteration (for example, we all discussed and agreed in our initial meeting that we'd add a small island to our kitchen, that we all accepted the minimal clearances, and that we all agreed adding a peninsula of any kind would not work; the first layout design had a peninsula!). We found Gavy to have limited or no knowledge of design principles to help guide aesthetic decisions, and we ended up specifying our own details for what to include in the layout design and details for the cabinetry choices. Gavy proved to be a salesperson with some training on the layout cad software rather than an actual "designer". We chose our own installer, mainly because after our cabinets were ordered, we had lost trust in BKC. During installation, several serious layout design errors were found and we began multiple rounds of getting BKC to correct these problems, leaving us with a partially-completed kitchen for months. Errors included lack of needed clearance for the built-in freezer/fridge unit and the adjacent microwave handle - the handle would have hit/dented the fridge door upon opening. Other cabinet bases were simply ordered incorrectly (some were also incorrectly manufactured by Eclipse). BKC did finally accept some responsibility for their errors as did (apparently) the cabinet manufacturer. This required endless emails and conference calls, culminating with working through all problems with the CEO/person in charge. Solutions took multiple rounds of ordering cabinet replacements (including entire cabinet boxes worth thousands), multiple installation sessions and overall delays of several months. BKC did work with us through the bitter end of getting almost everything acceptably done. It was painful. It was extremely frustrating and disruptive. It was extremely disappointing. After spending around $50k, we would never recommend BKC for anything, ever, to anyone. read more

Pros.....Both the installer and service technician were knowledgeable, exceptionally skilled and professional. Cons......The designer was passive/aggressive, detached and disorganized.....which resulted in many, many weeks of delays. These delays came, from the designer, in the form of....poor/no communication; repeated cabinet drawing/rendering errors, scheduled installation changes [by her]; failure to order appropriate cabinet parts/materials. Other than the professionals who installed and serviced the cabinetry this was a long, painful and exhausting experience with BKC. For that reason I would highly recommend they be excluded as a cabinetry vendor option. read more

THIS IS THE WORST COMPANY I have ever had to work with. I have paid in full with zero recourse for a truly awful experience. I have had damaged cabinets sitting in my house for months and uncompleted work. I cannot get a phone call back. The delivery crew was AWFUL. They had a literal fight in my lawn. They threw the boxes, damaged the cabinets and walked off. The install has been even worse. The project started 3 days late on December 20 and IT IS STILL NOT COMEPLETE. A terrible business, a terrible group of employees, installers, contractors. I would not recommend a single thing about this awful experience. A NIGHTMARE PROCESS, COMPANY and Experience. read more

We recently remodeled our outdated, never-been-touched 50's era kitchen. Candice at BKC helped us achieve our dream kitchen in our new-to-us home. She came to our home to measure, and gave some helpful suggestions for cabinet reconfigurations. Tim, her cabinet installer did an excellent job too. He kept the area cleaned as he worked. Candice also helped to line up the countertop installation and handled that process for us too. We highly recommend Candice & BKC! read more

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I am giving two stars only because our kitchen does look lovely. But, the customer service we experienced with BKC was horrible. We went there solely based on reviews we read online, which had all been great. At the very beginning, we were very vocal about having never done this before, and were going to need a lot of direction. I felt like we got none. We were rarely told what needed to happen, etc. There would be times when we wouldn't hear anything for weeks, get updates, etc. We would have to call and ask what was going on and the response would be-"Oh, I was waiting for you to call me" We felt completely lost. I got an email one day just stating if we had our sink purchased and ready? No. No one had discussed sinks with us at all. Very frustrating. The contractor (they recommended) who came out was okay, but we ended up having to call a plumber emergently while he was at the house working to fix a pipe. The whole thing was very unorganized, and very unprofessional. And was drug out much longer than it should have been. I felt like our project was the least important thing on their to-do list. So disappointing. read more

This was a great experience working with BKC- I had the "Abbey Hill" Maple cabinets and black quartz counter-top installed. The product and installation was great. I was glad to work with BKC; they understood my need for quality and attention to detail. I do recommend this company, and especially Paul- the price and quality offered the best value for a quality kitchen upgrade. I'm glad to have found BKC; I've been to other companies that don't have the quality or expertise found here. This is an A+ company. read more

With a pending kitchen remodel we selected 3 cabinet providers to visit. BKC was our first and last stop. Paul stepped up to help us and we knew immediately that he was our kitchen designer and BKC our provider. Our project was professionally and thoroughly managed from start to finish. read more

After having Jennie on-site to measure for the special needs for the master bath, the cabinets were ordered and installed incorrectly. When the cabinets were delivered and staged to install, I pointed out that the custom order was incorrect and told the installer not to proceed, he did. Then it was less than pleasant getting the vendor created issue resolved. Jennie and Dan thought that they were going to charge me for their error. Thankfully the fabulous designer showed them the error of their ways. The designer also informed them that a credit was in order for my lengthy delay (6+ weeks the initial error, plus subsequent week + delays). When Chris finally came to install, after Jennie tried to reschedule the replacement to make it more convenient for them and not me, the customer, Chris was full of attitude and devoid of customer service. Three weeks later I am still waiting for the touch up work and the credit for the inexcusable errors and delays. These folks seriously need to step up their customer service. Select another vendor if you want to have a smooth remodel. read more

The best decision we made in the renovation of our 1908 Denver Square was to hire Mary Jenkins/BKC Kitchen & Bath to design our new kitchen and master bath. She saved us thousands of dollars and lots of spousal arguments by helping us prioritize the features that really mattered (and let go of the things that weren't worth the investment). She created a layout that seamlessly blended the old space with the new, which makes me feel this is the way our home was always meant to look. And her attention to detail was crazy good. She measured and re-measured; she tweaked her drawings to deal with the surprises we found when we demo'ed our 100-year-old walls; and when the cabinets arrived, she met with our contractor to go over exactly how they should be installed. Our contractor said this was his easiest install ever, thanks to the quality of the cabinetry and drawings. I still gasp with delight when I walk into my kitchen and new master bath. We could not have done this project without the expertise of Mary and BKC. read more

BKC Kitchen and bath was a recommendation from our contractor who was building our dream home. We met with Mary at BKC who was absolutely wonderful to work with and we had nothing but a possitive experience using them. She educated us on the different brands/ pricing and helped guide us to what was best for our overall plan such as what things would add value to the kitchen. They are very professional and provide the best quality product. We couldn't be happier with our finished product. Its so beautiful and we get compliments all the time. I would highly recommend them for your next kitchen and bath project! read more

We just completed a major remodel/addition on our 1950s ranch home and part of that project was the complete remodel and redesign of our kitchen. Caitrin at BKC went to great efforts to help me with the design, and worked patiently with me to identify the style of cabinets and functionality of the kitchen. BKC had a range of cabinet manufacturers to choose from - something for every budget. Once the design was complete Caitrin worked with us to coordinate the ordering and delivery to coincide with our Contractor's schedule. Our installer, John, was courteous, careful, and paid great attention to detail. There were some cabinet doors that arrived with incorrect hinge punches. BKC installed the doors temporarily (with the same professional installation) until the new ones arrived. Any guests looking at our new kitchen would admire the cabinetry, never knowing that the doors would soon be replaced! Once the manufacturer corrected the error, we were notified immediately and an installation date was set. We would highly recommend BKC based on my experience. While big-box stores may offer incentives and discounts, they are truly not as good as they sound, nor will you get the kind of customer service and design assistance that is absolutely critical when doing a kitchen remodel. read more

Excellent customer service, high quality product and a wide selection. Peter at BKC Kitchen and Bath walked us through the whole overwhelming process of designing our kitchen and picking out cabinets. He stayed with us through our long remodel and treated our project like his own. His experience and recommendations were top notch. After we met with Peter at BKC, we didn't look anywhere else. We highly recommend them both! read more

I worked with Kitchen Designer Paul Lintault to completely gut my existing kitchen and update cabinets, countertops, sink and appliances. He took plenty of time to "get me" and what I wanted. I never felt rushed or pushed. He offered me choices that made me feel like he was really working to my taste while providing insights and advice that most certainly avoided what would have been unforeseen problems to me. We were able to complete the project within the budget I set at the start. When it comes time to remodel my master bath, I have no doubt that I will seek out Paul's help again. read more