my son was keen to get his first bike, and I wanted to support a local business... so we popped…read morearound the corner to Intown Bikes. so glad we did! great service, convenient and the selection is fantastic. I got classic bike-store vibes from my days in NYC, too. my only note here is that parking is a challenge, particularly on weekends when everyone and their brother is at Piedmont Park. but all-in-all we created a great memory for my son and he even used his piggy bank to pay for some of it too. highly recommended!

Nice folks, reasonably priced and very helpful in assessing the condition of a used bike.read more

I went in for a simple brake alignment. Paid up, cycled 5 blocks. BOOM, like a gunshot, the front…read morewheel exploded in heavy Moreland traffic. I was shaking. I thought it was an overinflate issue. The wheel locked, decimated. CARRIED my bike 5 blocks. So piss'd off. FWIW I do not blame the person who did the original realignment. It is not his fault. It's the manager for setting up a bad chain of command and her appalling gaslighting. They said "Yeah your rim was already indented, and look, it's the back rim too. When the brakes applied to that, this front wheel rim split, caved in and exploded.". That'll be $85 more, they said. New wheel, inner tube, costs. Uhm. What? The alignment of the brake pads is done when you align them TO THE RIM OF THE WHEEL. You cannot align the brakes without aligning the rim, they work together in a pair. That is the time to tell the bike-rider of the impending catastrophe. I was so angry. They didn't tell me. Or warn me or make it known. I requested a discount from the manager. I'd just had the brake adjustment. This lady nicked and dimed me. They fixed the brake alignment and must have seen my coming back for more. Jeez. Switch bait. She gaslit my Every. Single. Sentence. Blamed me for not having a service earlier, for not noticing it myself and said it wasn't their responsibility to tell me about the rim. Uhm, it's LITERALLY your responsibility. I'm not the technician. Brake pads apply to wheel rims. It's Literally. Your. Job. argued I told her I felt very unsafe and didn't trust this shop now. She argued my every sentence. She said anything she could at every turn to make herself look good. Lady. At least have the COMMON decency to agree with a sentence out of my mouth. I shouldn't have to argue over and over or defend myself when I'm telling the manager I feel unsafe. When leaving, she told me to take care of servicing and to come back for adjustments. Lady, if you think I'm ever coming back to this store, you're crazier than I already think you are. And I'll expect her to reply to this with yet more gaslighting.

Awesome, quick, friendly, knowledgeable, and got service on a Sunday. They went above a beyond…read more Thanks for recommending my Saris bike rack. Price was fair.

Very impressed with the owners. Did an excellent job getting a 10 yo bike back into service.at a…read morereasonable price.

They fixed my bike very fast. I had problems putting it together. Two thumbs up. The couple team…read moreare very good.

Went there to replace tired on old Schwinn 26" girls bike. They didn't Schwinn but did offer what…read morethey had ( which was way beyond, . Said if I find the tires on line would be happy to replace ( 20).which i thought was night. Good work skills. I like that

This is a first class cycling operation. Unfortunately when I wanted to get a new training bike, I…read morewent to another store in Stone Mountain and I was extremely disappointed with my purchase. When I went to this store to get some additional guidance, I found the staff that was extremely knowledgeable in helping me what I needed, inevitably I bought a second bike from the store as well as some additional accessories that have made my training regimen extremely successful. While not being able to get rid of the first bike with the original vendor, I elected to keep it and they went and they put new tires on it for the road instead of the knobbies that came with it. I highly recommend this store because I also bought my bicycle traveling equipment and other accessories there as well and I've never been disappointed.

Avoid this shop. I brought in my scooter for what they said was a $75 fix. The invoice said…read more"installation," and the technician assured me I wouldn't be charged again if a part was needed. A week later, they added $50 for the part plus another $75 labor fee, bringing my total to $200. Nearly a month later, my scooter still isn't fixed. I had to call five times for updates because they never followed up. Eventually, I was told the repair failed and they want me to pay for yet another part. The shop responded to my concerns below by citing a posted $100 diagnostic fee, but my invoice said installation, and staff explicitly told me I wouldn't be charged again. If this policy were truly iron-clad, why did they charge me $75 instead of $100? That alone shows that these policies are flexible when it suits them but firm when they've messed up. Their explanation doesn't change the fact that I was misled and left without a working scooter. I've already paid $200 for nothing but wasted time and broken promises. The only fair resolution is for them to complete the repair, parts included, at no extra cost. If you want honesty, communication, and actual results, take your scooter elsewhere

From the owner: eStar Rides on Sylvan Rd is Atlanta's go-to hub for expert electric bike and scooter repairs,…read morepremium parts, accessories, and top-tier sales. Whether you need a quick fix, a full tune-up, or you're ready to ride out with a brand-new e-bike or scooter, our certified technicians have you covered. We stock batteries, tires, throttles, brakes, and everything in between--plus helmets, locks, lights, and gear for every kind of rider. Walk-ins welcome, appointments available. Fast, reliable, and right in the neighborhood.

Customer service is A1 I purchased a street bike and then went back and purchase 2 mountain bike…read morefriendly, and knowledgeable employees

Customer service personified!! Guys had me in and out in about 10 minutes…read more Needed an inner tub replacement! Bring your bike needs here

Do not do business here. Took my bicycle in for a simple tubeless tire flat $353 later the tire was…read moregiven to me without any air. Owner recommended what was supposed to be purple handlebar tape but instead put on some psychedelic color tape I requested my money back for the tape but he claimed I chose it. I chose it because I trusted it would be purple! My bike also got some kind of brake damage. Al the owner recommend a 400. 00 overhaul of the bike, claiming if I don't, the bike would be completely ruined. Price gouging, scare tactics, terrible product recommendations. Do not do business here unless you want to get completely ripped off.

My husband took our two daughter's bikes to get fixed and was quoted for a toddler bike tire $22 to…read moreget it fixed. $100 to get the brakes fixed on a mountain bike. We declined the mountain bike and he tried to talk my husband into leaving it. Upon picking up my daughter's toddler bike it was $63. I stated that is not what you quoted my husband and he tried to go back and forth with me. We would have also declined her bike getting fixed if it was going to cost more than the actual bike cost. If you want to get ripped off for your money go here! He tries to seem friendly at first and then when it's time to pick the bike up you will pay more!