I hate to say it, but this company has gone downhill. I had them do my chemicals for years. I was…read morepleased with the way my yard looked. Two years ago, I added mowing and bed maintenance. I wanted to do my own mowing, but could no longer take care of the beds. They told me they could only take care of my beds if I included mowing, as they would not do it separately. I reluctantly agreed. They never did anything to the beds unless I called. They mowed the grass too short way into Dec. 2023, and I lost a lot of St. Augustine in the freezes that year. Their rep said it was because of everything under the sun except their having scalped the yard well into cooler weather: he said I had too much shade, and I needed topsoil and I should aerate. So, I had the trees thinned and trimmed (per HIS recommendation); I let them aerate and add topsoil. The grass was just starting to recover last summer when they mowed it too short all the way into December again. I lost half of what was left of my grass. Now they are saying I still have too much shade, etc. The deal is, I have had the same shade level for almost 15 years. The yard looked pretty nice when I was able to care for it; now I have mostly bare dirt. When I told them I wanted to drop the mowing service but keep the chemical service, the rep told me they don't do separate packages like that anymore. Oh, and they don't consistently return calls, nor do messages get to the crew that actually does the work. Lately, I was calling at least once a week, sometimes more, to try to get them to quit scalping the yard every time they mowed what little grass I have, and give it a chance to recover. But the crew told me they had not been told. Oh, and it's a different crew every time. This is to say nothing of the broken sprinkler heads and flagstones. So, I am sure I have become the caller that they say, "Oh, no, it's her again." But they wouldn't hear from me if they were doing things right. At any rate, I fired them from the mowing, and they "fired" me from the chemicals. I guess we are even.

Bad customer service. Don't return calls. Don't guarantee their work . Couldn't get plants that…read morewere in the design. Planted late in the season after waiting for months for plants. Half of the plants died. Salesman was pleasant and design was great... just could not deliver what and when it was promised .

Very helpful helping with my 1200' main water line. After a couple of visits asking question I…read morebought what I needed. I really think I paid less than the big box stores

They market and sell to contractors in the irrigation business. I stopped by to purchase a few Toro…read moresprinkler heads. Not knowing that they primarily deal with contractors my bill did not meet the minimum charge. They will have items that no one else has in town but beware to make sure you purchase enough for the minimum charge. Also it appears that they're running an out of date point-of-sale systems, this makes sense if they're primarily dealing with contractor.

DO NOT USE THIS COMPANY! My company has a contract with them and they rarely meet the terms of…read morethe contract. We pay them to mow every two weeks and it has been three weeks since they last mowed. Month before last, they only mowed once. When they do mow, it is a rush job. They ding up our vehicles throwing rocks from their equipment. They dig up the grass when they turn on the zero turn mowers and they leave grass in the parking lot.

05/19/2023 I called this company about two weeks ago. Told them what I needed, and waited for a…read morecall back. A couple of days later, I filled out a form on their website, once again telling them of the services I needed. Two weeks later, I still have not received a call back. I've tried to call them numerous times, only to be told that the voice mail boxes were full and to try again later. Obviously, they feel that they have enough business and don't want any more customers. I don't see how any business can be that secure in their customer base.

I a new timer for my sprinkler system. These guys brought me a $400 timer, said I didn't have the…read moreright plug-in for it, and told me to get an to add correct plug. They said you'll be able to get him to the timer. He could install the timer. I turned on the sprinkler system. It ran for two stations. Then it completely died. It is dead as a door nail. I have called them weekly for 2 1/2 months. They don't return my calls. I guess they've just decided to ignore me !! I think they're terrible

From the owner: Local Experts Who Know Abilene’s Climate…read moreWe understand the unique challenges of maintaining a healthy lawn in Abilene, TX. From intense summer heat to unpredictable weather, our team has the experience and knowledge to provide the best solutions for lush, green lawns that thrive year-round. Reliable, Professional, & Affordable Service At West Texas Pride Lawn Care, we show up on time, provide top-quality work, and keep our services affordable. Whether you need weekly lawn maintenance, irrigation repair, or landscaping, we ensure every job is done right with no hidden fees or surprises. Full-Service Lawn & Landscape Solutions We’re more than just a lawn care company in Abilene, TX – we offer everything from mowing and fertilization to landscaping and holiday lighting. With one trusted provider for all your lawn care needs, you get consistent, high-quality service every time.