Scott was a pleasant surprise, providing professional service with frequent updates and courteous wait time. He is an excellent driver with knowledge of how to beat the traffic and choose the best route. The BMW was one of the smoothest rides I remember since I left Europe. read more

This was my first time using Scott and his team for transportation to and from the airport, and I have nothing but the highest praise for him! He quickly responded when there was a snafu with my original booking, and it was a huge relief to know he was able to help us still get to the airport on time! Both drivers were very personable and quite professional. As well, a set of earbuds were left in the car, and discovered by the driver. Scott personally delivered them the next day-service with a smile! I will definitely use Scott's team the next time I have a larger crew and luggage to get to the airport! read more

Another 5-star service from Scott and Sam. Flight was delayed and the Black Diamonds team assured us of our pick up. Will continue to use and review. Thanks, Scott. read more

Had a wonderful experience from the airport to the Dacron in Birmingham with Scott, the expert driver. Communication from the day before to the time of pick up was second to none. The ride was great in his BMW M7! read more

Scott is an absolute professional!! The communication is above and beyond just like the service you receive while in his care. YES...in his care! He and his team made me feel like a VIP from pick-up to drop-off. Carrying my bags, cold Fiji water, a stop at Starbucks pre-ordered for you, Wi-Fi to get work done and you will never open nor close your own door! Look NO FURTHER - this is who you want to take care of all of your customized transportation needs! read more

This was my first time and definitely would not be the last. Scott was very helpful from the first phone call that I had with him. He was very accommodating to my moms needs since she's wheelchair bound. Thank you Scott and Gerald for all of your help. See you soon! read more

It was the first time I used this service but it won't be the last! First class treatment from the booking to the airport drop off. The car was pristine and Scott is the ultimate professional. Highly recommend this service. read more

Called and was able to schedule a ride @ zero dark thirty the next morning. Scott let us know when he was on the way. Let us know when at our door. Letting us know type of car and who was picking us up. Greeted politely, with a smile (goodness it was 3 am) opening doors and lifting luggage. felt very safe and secure we use them again. Thanks for the great ride. read more

Our family has been using black diamond Limo Service and Scott services for several years. The service was great to start with and it seems like it is stepping up all the time. Very personalized service and so helpful both at house pick up and at point of delivery such as the airport. Highly recommend their services. We had a family challenge that we had to work with on very short notice, and Scott was here at 6 AM to pick up my wife and take her to the airport. Just amazing service! Very professional service with a friendly can do attitude!! read more

First class service all the way. From courteous, professional drivers to outstanding vehicles. 100% recommend.

If you are looking for a car service, STOP...look no further! Black Diamonds Transportation is what you've been searching for. I recently found them online and decided to take a chance based on the reviews on Yelp and Google; and all the good things that have been said about them are true! I needed a car service for my 84-year-old mother to/from her home and the airport for a trip around Christmas. It was the first time she had used a car service and I was hesitant, especially given she's a little older and traveling alone. The owner, Scott Zimmerman, answered the phone when I called; he made her reservation right away, and at a fair rate. In fact, Scott personally drove her from her home to the airport. He was communicative throughout the process; before, during and even after her trip he followed up with me to inquire about the service she received to ensure she/I were completely satisfied. He promptly responded via text and email, as well. And even after my mom's return flight was canceled, he rebooked her without any hassle. If you are looking for a ground transportation company that provides exceptional, personalized service, I highly recommend giving Black Diamonds Transportation a try, you won't regret it. read more