The guy who picked me up was on time which was a great start. He was driving me to the car rental…read moreto pick up my vehicle. Upon arrival to the car rental, I discovered that I didn't have my driver's license. I asked him to take me back home and he did. He saw how upset I was and he told me that he would wait for me to locate my license. He waited for me and drove me back. He did not charge me the extra wait....he treated it as if I didn't need to go back home. This is a new company, perhaps even a one-person company so making money is understandably a primary goal. However, what I experienced was different. The guy didn't take advantage of the situation and charge me extra. It says a lot about them. The only reason I'm not giving it a 5 stars is because the car smelled like it's a smoker's car and I had to roll my window down to get "fresh" air.

Completely unreliable and unprofessional, never even showed up after the time for the cab's arrival…read morehad been confirmed. I was informed after that Alpha did not have a car available so a different company would be providing service but no one at Alpha called to let us know this information. It shouldn't be so difficult. I would never recommend using this company.

I made a reservation on their site and got confirmation (made on 10/22/2023 for 11/8/2023). I then…read moresent an email to inquire about the rate increase. Joe Chernischkin, the owner, reacted with a cancellation of my reservation. He truly is despicable! Eric P.

Very dependable! Have used them several times. Right on time for drop off and pick up. Have used…read morethe several times.

Kevin was amazing! We needed a guaranteed ride home after a show at Pine Knob, and Kevin not only…read moregot us home safe and sound, but communicated with us every step of the way. From the moment we booked, he made sure we knew where to meet him after the show, what kind of car he had, and continued to update us as it got closer to pick up time. We absolutely appreciated his attention to detail and professionalism and will be using him again!

If I could give 10 stars I would! Kevin went above and beyond to make sure my girls were…read moretransported on-time, safely and with friendliness. He responded to every text, was prompt, very nice clean vehicle. For an extra touch he even had music playing in the car that pertained to the concert they were attending! Price is extremely reasonable; I highly recommend contacting Kevin for any of your transportation needs in the Detroit area. Fantastic.

Naj was an amazing driver! It was so easy to schedule with him and he is so nice and was able to…read moretake care of all of our requests. He made sure we had water and he picked up my wife and I from our reception dinner. Very nice and very professional. 100% would recommend. 100% worth every penny!

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We had an 8-day vacation planned with an early departure out of DWT which required a 4:AM pick up…read moreand our driver arrived arrived 5 minutes early. Upon our return, our ride was onsite withing minutes of our arrival. YES, I will be using Vandy's again!

I discovered MOD two years ago and I love their car service. No matter who your driver is, you…read morewill have an amazing experience. Kim did my pick up and return this time around and I just love her. I'm a talker and we had great conversation all the way to the airport and when she picked me up. If you forget water, they have it, if you need Tylenol, they have it, you need a quick snack, yep they have it. Full service, amazing team and will continue to use them!

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I would give 0 stars, if it allowed. I never received a…read moreconfirmation email, nor a reply to a phone call and email to inquire about pricing. I made alternate transportation arrangements because my reservation was not confirmed. The day of my departure, I received a call from the driver, saying he was at my house. He described the wrong house and provided me with the main contact line to inquire about my reservation. I called three times before I was able to speak with a human. They said my reservation was confirmed and then emailed me the receipt of the charge they applied to my card - that morning - not prior. No emails were in my spam, so I did not miss any communication, they failed to confirm and still charged a ridiculous fee for a short distance that was never driven. Beware of this company. They will not confirm and leave you wondering, then immediately they are able to find your email to process a payment after your unconfirmed pickup time (and who knows what location). They also hung up on me when I asked what email they sent the confirmation to. Better off with any other company. Should have known better with all of the spelling/grammar errors on the website that details are not their forte.

Nice ride, on time and clean vehicle! Driver is very attentive we would choose him againread more

The owner and driver were extremely professional. The communication was clear and precise and I…read moredidn't experience any problems whatsoever. I highly recommend the service.