Pretty good place when visiting Indiana beach/ around Monticello especially when not sure about…read morecamping and has usually had friendly staff and clean rooms/ pool.. this time I did notice one of the staff being rude I'm not sure if it was meant but casual things like asking for amenities was followed by no response and a walk to the back no words no eyesight or acknowledgment whatsoever just blunt walk into the back and a set on the desk like he was almost annoyed.. feels like I was being annoying simply asking for something other then that good experience

I come to this hotel a lot, because it has great amenities like a nice pool and gym. Normally I…read morehave a great time, but the last couple times I've come to this hotel I've noticed some issues. This last time I stayed, I walked into the room and immediately I noticed dirty floors, and a dirty bathroom. Which wasn't a big deal for me because I brought stuff to clean, since it's a hotel I know it's hard to make sure every little thing is completely clean. But when I pulled the beds apart to see if I could lay down, the bed sheet had a large rip in it and the comforter had a yellow stain that looked like urine. I asked for new bedding and remade the bed myself. Everything was fine until me and my significant other decided we wanted to go to the pool. We went down to the front desk to ask for some pool towels, and we were greeted with a bad attitude. The man at the counter didn't even acknowledge the fact we were there and when we told him what we needed he didn't even look at us, he just put the towels on the counter. Later in the night we realized we only had 1 role of toilet paper, which would be fine normally but we were staying for multiple nights. My boyfriend went downstairs and asked for more toilet paper, and again he was greeted with a bad attitude and the man at the counter didn't say a word to him. Normally I have good experiences with this place, but this time it was dirty, and the staff was disrespectful. Edit: I also want to mention, the fridge was filled with old food debris and one of the lights in our room wasn't working

I never imagined I would be writing a review like this. Our…read morefamily has been vacationing at Indiana Beach since the 1970s, and for the past 10 years, we've stayed at Dockside Inn. We book our vacation nearly a year in advance because we know how quickly everything fills up. Until this year, we had always enjoyed staying here. Unfortunately, this experience ended a family tradition that has spanned generations. When we arrived on Sunday, we unloaded all of our luggage, groceries, and belongings before discovering that our room had not been properly cleaned. The sheets had food residue, dirt, and hair on them. There was dirt and debris throughout the room, including under the beds and under the sink. The room did not feel clean or sanitary, and the blankets had a strong, unpleasant odor that made us uncomfortable using them. We immediately contacted the owner, sent photos, and respectfully explained what we found. Around 11:00 p.m., we were told housekeeping could not come that night and would come the following morning. That meant we had no choice but to spend our first night sleeping on top of the bedding because we were not comfortable sleeping in it. The next morning, housekeeping changed the sheets and brought new blankets. However, as we continued unpacking and using the room, we continued finding additional dirt and debris, including under the sink. I contacted the owner again to make it clear that I did not expect to be charged any cleaning or damage fees for a room that was already in that condition when we arrived. Then, at 9:05 p.m., we received a message telling us we had to be out by 11:00 a.m. the following morning. Less than 14 hours' notice. During one of the busiest weeks of the summer. After we had already unpacked everything, stocked the room with groceries, and tried to make the best of the situation. The owner gave us numbers for local motels, but none could accommodate our entire family because they were all booked. We then reserved a VRBO, only to have that reservation fall through the next morning. After hours of searching, we finally found an Airbnb, but due to limited availability, our family vacation had to be cut short by an entire day. Our group included an 80-year-old family member with significant mobility limitations, a family member with Type 1 diabetes, and a family member with epilepsy. Packing everything back up, moving all of our groceries, relocating everyone, and scrambling to find somewhere to stay created an unbelievable amount of unnecessary stress. The issues extended beyond our room. The community grills were in poor condition, with several appearing broken and not properly maintained. The pool water was cloudy, and there was a dead mouse caught in the pool filter with a very strong odor. We have included photos of these conditions so others can see exactly what we experienced. The most heartbreaking part is that we never demanded anything unreasonable. We simply expected a clean room. We reported the problem immediately, provided photos, gave the owner the opportunity to correct it, and hoped to enjoy the week-long vacation we had planned nearly a year in advance. Instead, we spent our vacation worrying about where we would sleep, packing everything back up, searching for another place to stay during one of the busiest weeks of the year, and losing valuable vacation time. To make matters even worse, one of the Ryans told me, "I would suggest not coming back." This isn't just about one dirty room. It's about how loyal returning guests were treated after reporting a legitimate concern. We weren't looking for special treatment; we were looking for basic cleanliness, professionalism, and respect. We are posting the photos and screenshots of our conversations so people can see exactly what we experienced and make their own decision. Our family's Indiana Beach tradition began in the 1970s. Dockside Inn had been part of that tradition for the past decade. Sadly, because of this experience, that tradition has come to an end.

We just stayed there for the 3rd time and it was yet another AMAZING stay. This is the ONLY place…read morein Monticello that my family and I will stay at. We just had our family reunion there this past Saturday and Keli was so accommodating. We even ordered our reunion shirts from her and she had them ready at check in! The best resort in the area! Keli the owner is absolutely amazing! We have seen every cottage and motel they have and each and everyone of them are updated and beautiful! We have been there twice and have 2 more stays booked this year and the whole resort booked next year for our family reunion! We love you Keli!

The owners Terry and Jackie were such down to Earth people who are genuinely grateful to have you…read morestay with them. They offer different sized rentals to suit your needs. My family needed a place to stay at the last minute and Terry helped me find the perfect option for all 9 of us to stay. We were able to walk to Indiana Beach. You are within 200 yards of the park's entrance, which was so convenient. By being a guest at Bay Side Resort, you also received a generous discount into the park. The property had paddle boats and kayaks that were free to use. This was something the whole family participated in, and was an added perk that no other rental offered. There is a giant deck for all residents to enjoy without feeling cramped. They offered a multitude of grills (gas/charcoal) so we were able to enjoy grilling out as a family which also saved us money by being able to avoid an expensive restaurant. They are located on a quiet bay area that has minimal big boat traffic, so the family was able to swim in Lake Shafer, along with boating. If you don't want to swim in the lake, the property also had a large swimming pool and hot tub. There is a convenient marina located across the bay, so if you need to rent a boat or wave runner you had that option as well. There was also a huge fire pit that is free to use at your leisure. The inside of the house we rented was rustically beautiful. It had a full size refrigerator, stove, microwave, and sink. The bathroom had a walk in shower. The particular house we had included a queen, full, set of bunk, and futon beds. Overall the experience was wonderful. We highly recommend to anyone looking for an awesome place to stay. Terry and Jackie were amazing, give them a call!!

It's kinda hard to give it 5 stars. The carpet really needs to be replaced. Otherwise it's a nice…read moremotel. Big tv. Overall I'd say I was pleasantly surprised when I came in. The manager was very accommodating and helpful. Great location too. Everything is close by. Including a Walmart.

My husband went on a quick Turkey hunt and needed a place to stay. We found the Monticello Inn. He…read morewould definitely go back! The price was right and while the rooms were a little dated, it was comfortable and clean. Staff was friendly...check in was easy. Thank you!

Everything except the checkin could be simplified. Having to download app just to open door took…read moremore steps than any other place we stayed at. A keypad with code is easier. Also you definitely need to get water filter and softener to get rid of the strong eggy smelling water!!! Do not drink or shower in that water,yucky! We also don't think we should have to empty our own garbage. You have to clean the room anyway why can't you empty it?? Wasn't very much anyway.

This place is awesome, I'm going to start with the amazing views of the lake, and the short walking…read moredistance to the amusement park, Indiana Beach (excellent fun park). Rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting here.

I will NEVER stay here again. My wife and I paid $190 to stay here from Friday to Monday. $980 was…read morepaid for 4 couples. and we got the upstairs room. Spider webs were so bad and they positioned the beds closed to them. The bed frame gave in on my my wife. They stapled straps to hold wood underneath the mattress together. The air conditioner looked like it was about to come out the wall and the recliners looks dirty as as shit. This should be a homeless shelter, not a resort.

I recently made the mistake of staying at this place during a family vacation. This is by far the…read moreworst hotel I have ever stayed in. We booked a 2 bedroom suite with access to a grill for cooking. Our grill was literally located in the gravel parking lot of the resort. The room was filthy and there was an infestation of yellow jackets under the porch light of our suite. The air conditioner broke on our second day. The maintenance man finally came at 10:30 at night to attempt to fix it. He cleaned the filter and told us to let them know if it is not cooler by morning. It was 88 degrees in the main room at 10:30 at night, and even worse in the other rooms. When we told him that was unacceptable, he got angry and yelled at us about going to buy a new air conditioner from walmart. I told him that he should go buy one becauase we cannot stay in rooms this hot. They wouldn't move us to an empty room because they said that their cleaner didn't finish cleaning any of the rooms that day, so there were no clean rooms available. THe maintenance man finally returned with a new air condidtioner, and installed it. This air conditioner worked. However, in the process of installing it in a rage, he cut himselft. THere was blood on the wall and on the door. While removing the old air conditioner, it leaked dirty water all over the floor and the futon. He replaced the futon and tried to wipe off the water on the floor with a bath towel. He left he blood for us to clean up though!. To top if off, the front desk said they would clean it up when we left. This place should be shut down. Disgusting, filthy, infested and incredibly rude staff. I am giving this place 1 star because it won't let me give zero stars.

This place is absolutely disgusting. We immediately found bed bugs when we were given our first…read moreroom key. We went to office, they switched rooms. Our next room was better, but smelled funny. Another one of our groups rooms had leftover food and blood in the refrigerator crisper. Not only were our rooms appalling, there was a huge argument one evening that ended up involving the sheriff. The door to the main office was shattered and the yelling and screaming were enough to ruin a good evening while vacationing. If you take no advice from anyone, take from me. DO NOT STAY HERE. Its very trashy.

Do not stay here! The recently sold motel was dirty, mattresses worn and sucken in, used coffee…read morefilter in coffee maker, lamp had a short that could be a fire hazard, and the list goes on and on! The worst part was the customer service! When I called to complain, the owner argued with me and wouldn't even acknowledge the issues that were raised! That is not how to run a business in the "hospitality" industry!

Gross. Don't stay here…read more I grew up here and have attended events and stayed here many times on trips home; I thought I knew what I was getting with a small-town hotel like this. I was wrong. I've previously stayed in the main hotel (lodge) near the lobby without issue. Sure, it's outdated and a little musty, but it's a lakeside hotel that caters to summer crowds with kids fresh out of the lake and allows dogs. You can't expect it to be anything else. This trip, I was put at the very back of the property in a separate building surrounded by men (I'm a woman traveling alone and expressed concern about this). There wasn't another vehicle anywhere near the main building. My dogs are with me, as they've been on previous stays, and the front desk woman said these are the only dog-friendly rooms available. Fine. The room is disgusting. The floor is filthy (my disgusting socks prove it), the bathtub is cracked, the smoke detector is covered in plastic wrap, paint is chipped and peeling, the door doesn't seal properly, the towels are a gross beige from use - the list keeps going. I will not be returning for my second booked night and would have bailed immediately if it weren't late on a Sunday with no other options available.

Not a "resort". More like a truck stop, roadside motel…read more I'll start with the positives: Sheets were clean and no bed bugs. That's it. The rest of the room was awful Dated (looks like a hotel from my childhood and I'm 45!) Dirty! Dirty walls, mold in fridge, dirty cups, dirty walls, phone, etc Gap around door which leads directly outside When I opened the wrapped soap, it was wet inside Towels have holes Ice bucket was wet and dirty Room keys are recycled - they used white out to cover the old room number and write my room number This is a disgusting place for over $100 a night! We did not go to the pool or the breakfast.