My mom is dying from Glioblastoma brain cancer-doctors dont know when she will go, but she wanted…read moreto do radiation and chemo. With her decline in physical and mental capabilities and being on Medicare, we admitted her to The Pines in Placerville. Overall, our experience with them has no complaints. Initially, she wasn't very happy to be there because of the differences compared to her private room at the hospital. However, I cannot fault The Pines for that, especially with how the staff treated her and our family. I have worked in a couple dozen nursing homes of various skill and funding levels; all over California and a few in Nevada. I knew what to expect from a place that we weren't paying thousands of dollars a month out of pocket for. I too, was nervous the first night she was transferred there. It can be loud; and there's alot of activity and my mom felt at times she wasn't receiving "service" as promptly as she would've liked. With that said, I very quickly began to know the staff personally and they were all friendly, professional and accommodating. It's very busy there-there is alot of residents and patients who were more worse off in ways than my mother and were far more demanding and not nice about it. The stress on the staff is alot. Yet, overall they handle it like pros. My mother was there just under two weeks before she unfortunately had to go back to the hospital and will probably not leave it alive. While she cannot personally express her feelings about The Pines, I spent everyday there, many times for most of the day and at all different times so I can speak from first hand experience: I know the reviews from others and the reputation this place has. The Director, Colby, you can tell is working very hard to turn that reputation around. The staff works very hard and I pray for their continued strength and determination in what they are doing because it is not an easy job and at times-maybe many times-seems thankless and unrewarding. Just know that for this family, you took an already difficult and emotional period of our lives and were able to ease this portion and truly give help when it was desperately needed. Special shout outs to Amy, Mikala, Colleen, Mai, Abraham, Maura, Michelle, Kelsey, Britni, Bill, Christina, Stephen, Samantha and so many more there that I can't remember your name or didn't catch it when we met: I truly thank you from the bottom of my heart for what you did for my mother. If she was capable of it, I know she would personally express how thankful and appreciative she was for your care, concern and dignity during this very difficult time of her life.

I only have good things to say about this skilled nursing facility. This has become the premier…read moreteaching institution of the region and has contributed greatly to my education. All of the staff here made me feel welcome as a student physical therapist for my clinical rotation. Dr. Abraham was my APTA credentialed clinical instructor and has implemented a teaching program here for other doctoral students. I learned more at this rotation than had at my previous two and I feel well prepared to graduate and start treating patients as a Clinician. Dr. Abraham not only challenged me each day to learn as much as I can but also increased my confidence with in my self. Any student is lucky to have him as a clinical instructor.

I went to this PT clinic for my back, and the therapists and staff were really helpful. The front…read moredesk always welcomed me w/ a smile and greeted me by my name which I found that to be more personable like they remembered me and knew who I was. Most doctors offices have no clue who you are and say "sit down and fill this out." There is no connection. The therapist's who treated me were down to earth and, had a sense of humor, joked around w/ me, and treated me like a real person than just another patient. Never in a million years would I have thought that some simple stretching exercises would take away my pain, but they did. To this day when my back starts to flare up, I do the simple stretches and instantly feel better. I recommend to anyone who is willing to learn and comment to feeling and getting better.

I had two experiences with Marshall Outpatient Rehab in Placerville. One was excellent, as that…read moretherapist worked to help me regain strength and balance after a health crisis. But as is typical (I suspect) in the human psyche, bad experiences usually linger in the mind longer, and my second experience was very negative. After regaining some strength and balance from the first therapist, my second round of PT at this facility was with a different therapist, who was instructed by my referring physician to help me "relearn" how to walk properly. His approach was, "Your body (legs, ankles, feet) already knows how to walk...it does it naturally." So he dismissed the idea that there was anything I needed to relearn, and simply approached the problem with more strengthening exercises. I left that second session with stronger muscles to be sure, but I STILL was not walking properly, which continued to cause bad posture and a lot of pain. I eventually went to another PT facility, and finally after about 6 more months of work, I was able to train my ankles and feet the proper way to walk, and I can finally walk without aids. I am giving the facility a single star based on the negative experience.

My partner recently had surgery. From the time we checked in until we left the next day, we had a…read morewonderful experience. The volunteers at check in were kind and helpful. The nurses in preop (thank you, Tanya) were gracious and thoughtful. The surgical nurse, Beth, was funny and kind, which helped put me at ease as he went back to surgery. Afterward, the nurses who supervised his recovery were gentle and helpful. Overnight, the RN Carrie and the aide, Claudia were attentive, thoughtful and patient. Our day nurse, Bryan was funny and very helpful (be sure to check out his shoes!) Overall, this was the best hospital experience I've had. It was clear that the staff (and doctors: hats off to Dr. Molitar, who came out following surgery to ease my concerns and let me know how the surgery went. He had been in surgery all day, although it was late, he took time to come out to update me personally,) anyway, it is abundantly Care that Marshall Hospital cares. From what I understand, they've come a long way.

My father passed away and the whole staff, like 30 people just stood in a crowd and stared at our…read morefamily as we mourned and cried. Super weird, like twilight zone weird. The crowd of expressionless faces was definitely not appropriate in that situation. Also the ambulance said we should have called them sooner in a very stern tone to my frantic mother, As my father was dying. I appreciate the doctors and what they do for people, i mean no hate. But that was my experience and opinion.

Was the best choice for me as top rated in my area after knee replacement surgery in Jackson. Staff…read morewas fun to work with. Responding 5 minutes at longest. Physical therapy staff worked with me so I could function at home. Office staff was helpful and explained everything in English, not hospital talk. Ground beautiful and peaceful. Meals good and can be served in room or community room. I share my experience with anyone planning on choosing their services.

Nurses, nurse assistants, and others were so friendly and efficient. I felt well cared for during…read moremy long stay. I'd particularly like to thank Gilinda, PT; and Danielle Herries. Kelly, who was my primary OT was a favorite, as were Regina OT, and Jackie, the infection Control nurse. Meghanne,CNA was so friendly and helpful; always came by with a smile. Chavon, who got my medications released. Sophia, CNA, was always helpful, and Courtney, who did my home visit, and Jenn, the discharge nurse, thank you. Armand, who helped me shower, even stopped by once because he'd seen my call light on for a longer time than was usual. Don't want to forget Sean, who was finally able to get me some decent food! Once he got involved, I had something that was actually enjoyable to eat in every meal. Last, but not least, Robyn, DOR, was wonderfully helpful in answering my questions. I hope to never have the need to return, but am very grateful for the care I received During my stay.

The class is great, very educational. The staff is wonderful, very encouraging and supportive…read more This class will change your life for the better. The results are worth the work you put in.

Have always looked forward to my visits with Dr Chopra and his staff...Everyone is very kind,…read moreprofessional with their focus on my care. Dr. Chopra is a very good listener and guides me through some rough spots in my condition (COPD). I wish the whole office the very best holidays with their families...Dan Dutra

I can't say enough good things about how much they helped us. We first hired a caregiver through…read morethem for a couple of days a week, and they found a woman who managed to get along with our mom's challenges and personality. When our mom had a catastrophic fall and we suddenly needed twice daily hospice-level help 'tomorrow!' they came through and found more perfect caregivers to help us. Each time on every single call the staff was caring and professional and kind (-and they always answer the phone with a real person!). They were exactly what we had hoped for and then some. I'd give them ten stars if I could!

I can't say enough about Help at Home Senior Care. You know that your loved one is taken care of…read morein every way by their great care providers. They are a wonderful company. My Father-in-Law is visited, in his home, twice a week by the request of the VA. This awesome company really cares about matching its clients with like minded caregivers that really care.