I have been working for chateau seniors living for 9 years and I love what I do I love making a…read moredeference in peoples lives the owners of my company are awesome there's no place I rather be this company is my second family

I moved my mother inlaw to this place towards the end of her Alzheimer's because she was entering…read moreinto a stage of needing more care and they other larger facility she was in was not staying on top of her care as prescribed by Hospice. We actually tried to place my mother inlaw here first but it was full. Most of the time there is a waiting list I get in. I absolutely loved this place & their caring staff & the director (Wilma). My mother inlaw would comment on how nice it was. They are kind and patient and treat their residents with respect and dignity. My mother inlaw would comment on how nice it was. It feels more like home & family than a care home. It houses a small group of residents. Staff cooks them breakfast in the mornings, make their snacks and treats. A lot of home baking. Lunch and dinner come from The Villa (one of their care homes near by). Residents can participate in the crafts they do or watch. They have a couple of Canaries the residence enjoy. There is TV in the open living space with recliners for them to enjoy. Some rooms are small (perfect size for twin bed) others are a little bigger. There are private and shared rooms. They like to encourage residents to be out and socializing. They have a lovely patio outside. The facility is nestled in a nice quiet neighborhood. My mother inlaw passed away here and staff and hospice we very kind and compassionate to the very end. I can't express how thankful we were to find this place. I could sleep at night knowing she was being well cared for.

A new area for me to be researching…read more I was impressed with the reviews, and their website. Called this morning wanting to get information on the palliative care program ... Unfortunately, they do not have one in place yet... Darn!!!

Can't say enough good things about the team at Seasons Hospice. In recent months, we've had a few…read moreof our residents under their care at Roseberry Care (roseberrycare.com) and were very impressed with the professionalism, creativity and attention provided, particularly when extended family challenges presented. Great to work with an organization that enables all of the involved care-givers and key family members to present a unified team during those tough moments that require calm and an integrated plan. And we greatly appreciate the extra touches like music therapy.

Nurse Mia is the absolute worst. She hasn't the slightest clue how to do her job. I tried to be…read moreaccommodating and explain over and over again my needs ect but she just kept talking to me like a robot and it wasn't even about anything I was talking about. I've never met anyone so confused before. Confused about everything I said from my medical needs to where to park at my house. To top it all off she terminated all of my services including my ability to order the supplies I need. I never asks her to cancel anything especially the supplies I need.

SUPERB, SPECTACULAR, PHENOMENAL, EXCEPTIONAL, 20 STARS (on a normal 5 star scale)…read more It is unfortunate that we had to utilize their services, family being placed on Hospice care, but I am glad they were our first choice. Our health care provider gave us a list so I hopped on Yelp and took a look at some reviews. This one had such a high rating I had to read through the other reviews to be sure, but this was our first choice and we got it! This is not what I am used to in larger healthcare settings, but I am so glad that they aren't some super excessively large entity because the personal service we received was out of this world! Literally could not have asked for anything better in caring for our family. It started with our provider reaching out to their offices, shortly after that calls started coming in to deliver the bed and supplies (they use Hospice Source for equipment delivery - will pen another review for them specifically). Once we figured out what they do and don't provide we hopped on Amazon for anything else we didn't already have so we could be thoroughly prepared for our loved ones care. Intake Nurse was at our home shortly after our family member came home from the hospital. They hand you and informational booklet (handy way to keep everything organized and sorted) with homework assignments already inside for the funeral arrangements, general definitions, even a spot to write your entire care teams name and number so everyone in the home has access, etc. We even received a blue card to place on the fridge for contact information for our care team! Our private team was 2 nurses, an aide, social worker, chaplain and even a couple on-call/after hours nurses as needed too. Every one of these staff members we were assigned were absolutely phenomenal! Supreme service all around, if I had my own company I would extend each and every person that came in a job offer. They were THAT good. Hospice work is very tough to continuously be with people at often their lowest point or right before they pass away. With all the heightened emotions of the patient, family and their own personal lives.. you can imagine this is often a thankless job. We expressed our gratitude thoroughly to every one of our staff and I am writing this review to tell anyone reading to have some patience, compassion, and grace. THANK YOU Advanced Home Health & Hospice. No offense, but I hope I never need you again. If I do, you will be the first team I call or recommend to anyone in your service area.

Staff was engaged and all residents were well cared for. The facility has an at home welcoming feel…read moreand family is encouraged to participate

A lock needs to be put on the front door. One of the residents just walked out and started walking…read moreto his home and the caregivers didn't even notice right away. My husband saw him walking on highway 49 and picked him up. This makes me angry!

I only recently learned about doulas who assist the dying or the families of the dying with the…read more"transition". I was amazed at the compassion, care, amazing helpfulness & heartfelt wisdom Rita offered. This type of work must take a special type of person & Rita is that person.

Rita is full of knowledge with decades of experience! She is always comforting for every person…read moreapart of the process. Thank you Rita

Anyone interested in this or other Emeritus facilities should watch the PBS Frontline documentary…read morecalled "Life and Death in Assisted Living," available on YouTube. This is big business. Buyer beware.

Please review this video before committing your senior to any "assisted living" or "memory care"…read moreplace. It is an eye opener. PBS / Frontline documentary, Life and Death in Assisted Living https://www.youtube.com/watch?v=j5wxhOslUfE

I never do online reviews, and believe that if I didn't have a good experience, I need to move on…read moreand forget it. However, nobody with a loved on on Hospice should experience what I did. I called several hospice organizations, going against the recommendation of the group home where my sister was living. The director of Oak Creek was terrific with me on the phone. She understood what I wanted, which was good communication, along with excellent care, and assured me that would be the case. She disappeared once the sale was made. She knew I was upset and she listened in on a conversation with another hospice employee. I heard her in the background, suggesting to her employee what should be said. Getting updates, which I requested from the beginning, was a nightmare. Often the staff seemed overwhelmed and rushed when they spoke to me. The notable exception was the Chaplain. I believe the care my sister received was substandard, but I'm not local and can't say any more than that. My recommendation is that you stay away from Oak Creek Hospice.

Oak Creek Hospice they go beyond for you Great service friendly staff thank you for the great…read moreservice thank you again