This store is a nice place to get hats from. They have every kidn of hat possible. This place…read morealso carries handbags and sunglasses. The prices are pretty reasonable.

My dad loved this place. They have hats and clothing when you want to dress to impress.read more

I love this store. The gentleman who work there are so professional and courteous. I love their…read moresense of style and wardrobe expertise. I recommend young men to get their prom outfits from there. These guys know how to make a guy look great. This is a great place.

Recently visited this Lids store, came here looking for Christmas gifts. Compared to other stores,…read morethis one has a much larger variety of hat wear but mainly it's more Chicago apparel. Store was very dimly lit, awkwardly quiet.

Standard hat shop except they offer a bunch of older styled hats now on super clearance. Hence why…read morethey are located at an outlet mall. Many of which aren't worth much mention (outdated styles), what is worth mention is the detailing system they have available. Get your hats detailed with any type of logo or pattern you've created. Supposedly they scan the image and their machine does the rest. Personalization is final and takes about twenty minutes. Great spot to pick up a gift for a toddler or grab bag.

From the outside, didn't seem like anything special, but don't be fooled. Service inside was…read moreexcellent - the salesman could pick out my size and style just by looking at me. Great selection of quality hats, suits, and shirts. I decided to stop by because I wanted quality, in spite of _expecting_ the higher prices of a specialty shop... but, it was actually surprisingly reasonable. I've had the hat, suits, and shirts I bought from them for a couple months now, and I'm extremely happy with my purchases. Great place overall. Quality products, great service, reasonable prices.

Excellent selection of suits for men and boys - very reasonably priced. They also have shirts,…read moreties, coats, shoes, and hats. They usually have some sort of sales promo going on - be sure to ask!! I found the staff and owner to be very knowledgable and helpful - Customer service was fantastic. Return policy is 7 days (kinda short compared to other clothiers), but the manager was very gracious and generously extended it for me. Will definitely be back!!

Looking for a Kangol hat to top off your Samuel L Jackson costume? Maybe you're the type who…read moreprefers to rest a fresh New Era hat, stickers and all, atop your dome. Whatever it is you want, any hat in the world, Hat World has it! Well, not quite. If you have been to a hat store in a mall (Lids, etc.) you know what to expect. Typically there's a buy one get another 1/2 off or some such deal. They're heavy on regional hats so if you're looking for a throwback UCLA hat, you might look online. Or at a Hat World in LA.

Excellent hats, custom designs or stock. Excellent customer service and prices are very reasonable…read morefor the quality. They've been around for decades, and every hat I've bought from them has been great.

Had a shockingly bad experience at Optimo maybe it was an off day for them but looking at the…read morenegative reviews around the internet lined up with my experience exactly. I walk by Optimo fairly regularly and I had looked up their website and loved what I saw. With a rare day off from work with no other commitments I was excited to see the store and hear the hat lore. And buy a hat for myself and a gift for my dad. Unfortunately the person at Optimo was not as excited about me. As soon as I walked in the vibe was off she barely looked up from whatever it was she was doing to give me a lukewarm welcome and immediately go back to ignoring me. I asked about the store and the hats getting information was like pulling teeth. Then another customer walked in who she immediately began helping to ignore me. That was my cue to leave and idk if I will ever have a cue to come back. Which is fine because there are other custom hat makers contrary to what Optimo would have you believe. The hats were nice but at that price point I am expecting top notch service and Optimo is in the basement.

What a treat today walking into Optimo hat makers at 51 West Jackson. I thought I had stepped back…read morein time and by the time I had a hat on my head, it was both a perfect fit, and a perfect style. A few months ago I noticed a sharp looking guy with the perfect fedora on in a Naperville Starbucks. Being a career retailer who has always fantasized about being able to pull off such a look, but never finding the right combination, I commented to him how sharp it looked. Ironically that man turned out to be Graham Thompson, one of the world's best hat makers and the founder of Optimo. Getting a quick tour today from his apprentice was even more impressive, seeing the molds and hearing their process to match hat, fabric, and brim style to head shape and desired look. It didn't surprise me after a few minutes of discussion, the first hat he put on my head was perfection. It's another one of those retail experiences you never forget, and one that could never be duplicated online.

Hat World is such a fun store to go into. Even if you don't need anything, it is so much fun just…read moreto try them on. They have many different styles and they have every color. I love going to this store, because it's fun and the prices are great. They also have sunglasses here which are nice as well.

They have a large selection of hats, customer service was phenomenal they were patient and gave…read moreexcellent feedback. Whatever your taste I'm sure you can find something in your price range.

Outstanding service, they were very professional I have never bought a hat from a hat store, but I…read morenow know my hat size and I ended up buying two hats from them and they shipped them to my house. I had an outstanding shopping experience and the two hats arrived on time, and in perfect condition the same way I bought. They highly recommended and I see why. Everyone loves my hats, MEN if you're in CHICAGO and you want a quality hat with great service you owe it to yourself to go to SIDS Clothing and hats.