Poor customer service. Ordered 2 personalized hats, first one turned out good, finished the hat in…read morea timely manner. While both hats were purchased at the same time, they made one, then sat around jaw jacking with other customers, made 2 other hats for their "buddies" who came in. Approached the manager about the hat that we were waiting on and said they were getting ready to Work on it. This was 55 minutes after the first hat was done. They stated they quoted the time wrong, and the hat would take an hour to stitch. Ordered the hat at 545, said that the second hat would be done at 635. Got the last hat at 738pm, an hour past the quote. Gave some lame excuse that they had issues with the needle, but were able to customize 2 other hats in between. Get the hat and the stitching is messed up. Was told that the stitching is how the font is, but you can clearly see from the picture that they messed up on the alignment and spacing. Told my daughter that they did mess up and tried to remove the extra stitching. Pretty much they said, "we will blame it on the font style" and they will live with it. Pretty poor customer service that they can't even own up to their mistakes. Maybe they take care of certain people, but all customers should be treated the same. Pretty sad that the work force these days have zero regard for customers. Be wary of your order, double check everything.

I went into Lids the other day looking for a Bulls T-shirt for my friend to wear to the Bulls game…read morethat we were going to later that night. I was able to find many shirts that I liked, and purchased one. They had an amazing selection! The only downside is that because the merchandise is licensed merchandise its fairly pricey. Luckily the employees were very friendly and helpful, and even got me signed up for their discount program so that I could save money on my purchase as well as on future purchases. I will definitely be back for my sport merchandise needs!

I love this shop! I've gotten so many cute vintage tops and accessories. There is SO MUCH great…read morejewelry! This is one of, if not the best place to get clean vintage items that are one of a kind. The shop lady is very helpful and seems like she lives and breathes vintage. This place is a gem, I can't recommend it enough. Will definitely be back.

Want to go vintage? This is the place! My daughter and I find such amazing pieces...from all the…read moredecades. Lindsay, the owner, is such fun and finds you the exact fit. It's a secret gem! "This is the perfect place ever!"

I wish I could give this place 0 stars. They don't answer the phone as if they're busy we know they…read moreare never busy. Everything they sell is fake, they charge you high prices for fake inventory. The glue is fake, the relaxers, hair dyes and all. Do not shop here unless you are purchasing braiding hair

Great customer service and a plethora of beauty items to choose from. If you can't find it at First…read moreImage, it's not worth looking for!

I have shopped at Rally House in Fox Valley Mall multiple times. I like that they have a great…read moreselection of items not only for the Chicago teams that I support but also for college and even out of state teams that I support. The service has always been great with employees offering help but not hovering over me. I'm able to find quality items at a great price. Will continue to shop there and recommend it to friends and family!

From the owner: Rep Chicago pro and college teams with Rally House Fox Valley Mall! We offer Cubs & White Sox…read morejerseys in Cooperstown styles and official On-Field gear. Find Mitchell & Ness throwback jerseys and other Chicago Bears jerseys. Plus, get Chicago Bulls jerseys and Chicago Blackhawks gear to rep these iconic teams! Shop college apparel & merch for fans and current Illinois Fighting Illini, Wisconsin Badgers, Iowa Hawkeyes, and Ohio State Buckeyes. Then, consider gear for the Loyola Ramblers, Purdue Bo

These people are absolutely genuine. Travis is one heck of a guy. This man deserves a raise…read more Upstanding people work here, holding the line of what it means to wear Filson wear. -Motorcycle guy

Filson in Naperville is the best…read more I have several Filson bags and love the quality of the bags. My first bag is over 10 years old and the strap broke. I brought the bag into the shop, and they looked at the bag, and sent me home with a new strap, and let me keep my old strap. Awesome customer service and really cool people. THANK YOU Filson Naperville.

A picture speaks a thousand words. That smile on my face is because of the beautiful human hair wig…read moreI received from Michele Pasco at Alopecia Hair Solutions. She comes to the privacy of my own home and stays as long as I need her to stay. I have since purchased two more human hair wigs and in the process of a fourth. I have stage 4 cancer so I will be on some form of treatment for the rest of my life. All of which cause hair loss. I'm so excited to have so many options for beautiful custom hair! Life is short who needs to worry about a bad "hair" day. Michele has been a God send for sure. You will love hanging out with her because she is so much fun! What a wonderful way to pamper yourself while dealing with hair loss or thinning.

We went to Chrysalis and spent over a month trying to get a wig for my mom. They were rude and we…read morewere going to be paying almost $5k. So after they screwed up the wig, my mom was so upset that I decided to try to find someone else. I randomly called up Michelle and she came out and was easy breezy, understood what we were looking for, super patient, funny, kind and compassionate. My mom is at ease with her, she has super reasonable prices and we didn't feel rushed or like she was scamming us! It's the most amazing experience ever! I recommend her to anyone in need of a wig

The store is so much fun! The music the decorations are so great. Memories and memorabilia from 20…read moreyears ago... they chose quality stuff to sell that's in great condition. And the staff were so nice and friendly.

Location is very convenient and once you go in the ambiance and overall look of the place is very…read moreinteresting. Good selection with not the cheapest prices but there is also some pretty good value to be found.

I have been bringing my teens to shop here for a few years and always have a great experience. The…read moreemployees are all helpful and willing to add style advice. They always have a nice variety of clothes and frequent sales. One stop for clothes, backpacks, shoes, socks and undergarments!

We were looking for shoes for my wife and found a pair we liked. We requested a different pair than…read morethe one we tried because that pair looked a little beat up. We ended up receiving the shoe size we requested in MEN'S size. The store refused to exchange to the correct size or refund because my wife wore the shoes long enough to realize they gave us the wrong size. We thought it was just a small mistake and we could exchange to the size we paid for. Obviously we were wrong, and Tilly's has no issue ripping us off our $60. This is a terrible company, do not shop here unless you want money stolen. Mistakes happen, but leaving the customer to pay for those mistakes is ridiculous and something I have never dealt with before.