5 stars for the amazing Dianne! She is very patient and works with you even when life events put…read moreyour trip on hold, or you are just really picky and take forever to make up your mind. We used Dianne to plan our honeymoon to Fiji, and we had the time of our lives. EVERYthing was taken care of and we worried about nothing. From the transfers, to the boats, to the ride from the airport. I used her again last year to plan a trip to Paris and she got me a great deal on airfare. She also planned a lovely honeymoon to Greece for my two good friends. She's great about finding you exactly what you need because she treats people as individuals looking for their perfect trip. She tailors her services to your wants and your budget, not just throwing any old deal your way. Definitely talk to Dianne if you want an unforgettable honeymoon!

Dianne was highly recommended by a close friend who is currently planning her honeymoon. My fiance…read moreand I had a pretty good idea about what we wanted as we have a limited time for the wedding and honeymoon, and we had a pretty tight budget, but we had no idea where to start. Dianne was awesome. The second we said cruise, Dianne was full of information and ideas. She even took the time to get on the phone with the cruise line while we were there to get prices and available rooms. Even after our cruise was booked she helped with airfare which wasn't really part of the honeymoon, the upgrades...everything we needed. Dianne really loves what she does for living and you'll see that after only a few minutes of speaking with her. She has tons of ideas, suggestions, hints. She's definitely someone I will use again and again and not hesitate to recommend to anyone.

The new site is useful, I got over 15 thousand results from San Francisco to London. The filter…read moreworks, i was able to focus in on about 7 flights that fit my criteria. Sent in the order got an email with the tickets an hour later. Got a call from one of their agents to confirm that everything is good. Would use the site again and would recommend the site to others. The savings are significant.

Way to Fly is the way to fly. I compare prices all the time and way to fly somehow is…read moresignificantly cheaper than the others. (I don't know how they do it but they do.) I flew from DC to Beijing first class for less than the lowest business class fare I found from Kayak or other sites. The same for my return trip to DC from Tokyo. I had to cancel my original return flight because a client changed our meeting date. So I called Way To Fly, and they cancelled my earlier reservation and allowed me to re-book another flight with no extra charges. I will be using these guys for all my trans-pacific or transatlantic flights. Really impressed all around.

Rosie did such an amazing job planning our 10 day trip to Slovenia & Croatia. It was filled with…read morethoughtful events, places to see, and things to do. Rosie worked with us to provide the best experience possible based on our interests and nailed it. My wife and I talk about our trip everyday. We will be working with Rosie again!

We had the worst experience with this travel agent, Rosie Allara. We planned our trip to the Middle…read moreEast - Jordan and Dubai. Both my husband and I have very busy schedules, we did not have time to do the planning ourselves, we needed a travel agent to do it for us. We clearly expressed it to Rosie. First red flag was on our first phone call. Our expectation for this call was that the travel agent would spend this call gathering information from us and asking questions about what we wanted this trip to be. Instead, after the initial couple of general questions, she started looking at prices of the hotels on her computer while we were on the phone and telling us what they were. After the first 15 minutes of this, we tried to steer her into what we thought the main purpose of the call was, but she would jump from one topic to the next and to the other and then back to looking at hotel prices again. It felt like she could not organize her thought process. Finally, after 45 minutes of being on the phone and being exhausted from a lot of jumping around and not being able to communicate to the agent in the organized manner, we decided to end the call with the agreement that we would communicate by email. Rosie started looking for the airfair for us. Her prices were very high and the flights she kept offering were at a very inconvenient hours - in the middle of the night or very early in the morning or with very long layovers that would make the flight unnecessarily long. We explained to her that we prefer more comfortable times and flights since it was going to be our vacation. That did not change anything. After a lot of back and forth, we felt a lot of stress and pressure where she would say that there was nothing else she could find from her wholesaler. Feeling between the rock and a hard place, we ended up going on-line and looking for tickets ourselves. We found a very good price on Priceline, 35% less expensive that her price with comfortable hours and flights. We told her and she was OK with us purchasing the tickets on our own. Now, we thought that the rest of the trip - hotels and organizing the itinerary would be fun and easy. Boy, were we mistaken. Rosie gave us an approximate/1st draft itinerary with some hotel suggestions. Being first time to the Middle East, we had questions about the itinerary and we did not like some of the hotels that she proposed. It would take her several days to respond to each email, and in her response she would ignore half of our questions. We had to send follow up emails, she would not respond for several days, then respond with half of the answers again. That was about the itinerary. When we asked for restaurant recommendations, entertainment recommendations, walkable streets where we could walk around in the evening, she would not know the answers at all. Her answer was "The information that I have is old and outdated, you can get this information from your hotel." Really? isn't it your job, as a travel agent, to have an updated information? Isn't this why we needed a travel agent so we don't have to scramble for this information when we are in a foreign country, not speaking the language. It was back and forth, we were running out of time, it was getting close to our trip time, we were not making any progress. She would not care about our time, she did not care about the information that we asked for. After 1.5 months, we felt that we did not accomplish anything, we did not get passed that first draft of the itinerary and unsuitable hotel recommendations. She did not complete a single thing for our trip. The only item that we had after working with Rosie for 1.5 months was the plain tickets that we purchased on our own. After depleting all our patience and being completely stressed out, we had to find another travel agent. Fortunately, he did a great job for us and we ended up having a great trip. As far as Rosie is concerned, even though she did not get anything done for our trip, she refused to refund the $300 fee that we paid her to prepare our trip. We believe that Rosie is completely disorganized and lacks knowledge in the travel industry. She indeed has outdated information from the time when she travelled to the Middle East herself 10 years ago. Even bigger problem is that she is not willing to do a new research and provide her clients with the new, updated information. If she is not interested in updating herself and all she does is re-use the same information year after year after year, she should not be in a travel industry that is constantly changing. In our case, we asked for a new information (like anybody else would), she just ignored us, did not respond to our emails, dragged her feet, ignored our questions, and wasted our time hoping that we would just go with it. Awful experience!

I highly recommend this place because she works fast and you can always trust her when buying her…read moretickets!! She works in a house. It is convenient and I have been buying her tickets till this day! :)

Update: my mom and my sister bought airplane tickets from this place, we picked it up today, and…read morethis place can make Vietnam VISA for 5 years. It cost $100 per VISA. I highly recommend this place!

Fantastic service. Lori was extremely attentive to what I was looking for in my trip to Kauai and…read morestayed in constant contact with me throughout letting me know of best rates, keeping me informed, and making sure I had all the info I needed to make my trip memorable. She even let me know which apps to download to stay on top of things, and I ended up with a great beachfront room with a view from the balcony you usually only see on postcards. She went out of her way and it showed in the results. I highly recommend Fugazi Travel to plan your next trip.

I can't say enough great things about Erika Chiostri! She listened to what we wanted and put…read moretogether the most incredible two week trip to Italy for my husband and me. Each hotel was absolutely perfect, complete with special touches arranged by Erika. We truly appreciated her first hand knowledge of Italy and the places we were visiting, not to mention her attention to detail. Trip of a lifetime -- thank you, Erika!!

Warning; do NOT use them. They are inept. They cancelled my paid flights and then charged me an…read moreadditional $3,000.00 to restore my flights. Gary Polakoff

James was helpful in a challenging situation and resolved my issue to my full satisfaction. Thank…read moreyou!

Betty has been my agent for a long time whenever I want to make overseas trips to Asia, whether…read moreit's just buying an airline ticket with hotel reservations, or booking a tour of China, Japan, or other new places. She is pretty honest about prices, sometimes to a fault though when she thinks something is too expensive and asks you to reconsider your travel dates and such because of that. However, there are those occasions when I feel like just going regardless of the price. Also, at least she's honest in that, unless you're not adept to booking on internet like maybe the older generation, she will tell people like me to book domestic trips online instead because it's cheaper. I guess she does not feel her commission is high enough to make us book through her if the price is higher. That's good in that sense.

I agree with Rhonda. My travel experience with Rich Travel was anything but disappointing. I've…read morebought tickets from many agents around the city before finding this gem, and Betty has to be most genuine and most helpful. She tries to find you the cheapest the ticket, but I learned that it'll make the process a lot more easier if you come in with a good on your shoulder and ask the right questions. I've been coming to this place for about 2 years and the experience gets better than perfect each time I visit her. It definitely beats booking tickets online. And her tour recommendations (mostly for the Chinese-speaking clientele) got my parents rushing back at least 3-4 times a year. I'm getting major Kudos from my friends for recommending them to her. 5 stars-- I'd give more if allowed!

Dennis and Claire are the premier professionals when it pertains to cruiseing. We have used then…read moreexclusively for over 25 years. You will not be disappointed. Highly recommend them for all your cruise bookings.

You will never get a better travel agent than Claire!! My husband and I wanted to take our two…read morekids on a cruise to Alaska. Having never done a cruise before, we decided it would be best to use a travel agent who was well versed in cruises. Claire found us the perfect cruise! She was extremely helpful and responded promptly to all of our questions and concerns. When we had an issue getting something done with the cruise line, Claire helped us resolve it. I can't recommend her highly enough.