Customer service was impeccable, Clara was super friendly and knowledgeable, she definitely helped…read moreme and I will be back.

Welp, from the Facebook posts I was eager to go in and purchase. That all quickly came to an end,…read morethe customer service was so bad. I was so excited to buy my husband some juice and coils but had no idea which ones he needed, there was no one who could even assist me. Ugh so frustrating. Shop was clean though. That's about it

The worker standing behind the counter vaping while pregnant was unsightly. Unhelpful, slow,…read moreuneducated staff. please hire employees who know more about products than just having owned a disposable once or twice, these things are too expensive to have unknowledgeable, rude, and careless staff.

From the owner: Mary Jane's CBD Dispensary offers both an online and physical storefront for customers to purchase…read moreand learn about our large array of CBD products, vape pens and tobacco products. We have also created a very curated customer experience. Our employees educate our in-store customers with the various benefits and advantages of CBD. They also explain which products best suit the customer's specific ailments. In addition to our very knowledgeable trained staff, we have information posted all over the store and website for people to read and educate themselves. In addition to retail sales we also have the capacity for wholesale distribution, we have partnered with the top CBD manufacturers to create our own brand! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #Delta 8

The employee was new and clueless. I had to explain what vape juice was. And the vape pen I bought…read moreis broken. the vape juice tastes old. Really unhappy.

From the owner: Your one stop shop for all your Tobacco and Vape needs. We carry CBD and Kratom Productsread more

Stopped by here to ask a couple of questions and the kid behind the counter was so unbelievably…read morerude that it actually made me laugh. When I commented on his customer service skills he told me his Dad owned the place and kicked me out. Unreal interaction

I haven't been here in over a year, won't be back again. I…read morewas searching for banana flavored juice without ice. I asked the rep just to make sure, and was ensured it did not have ice flavoring. Guess what, it was ice flavored. I'm allergic to the ice flavoring of vapes. Causes hives. Explained this to the rep would not refund or exchange. Still ended up buying a cannoli flavored vape juice from them and it was OK.

Vann was absolutely awesome. Had all the knowledge, had no issue answering any questions I threw at…read morehim. GREAT customer service. Came into buy a whole setup, the Voopoo drag 4, some juice, batteries, all the goodies. Couldn't be happier! My wife actually got mad when I got back in the car - "you were in there for 45 minutes " Well come inside then next time! You'll get to meet awesome ass Vann!

I've never had an issue going here and I've been going for about a year. Usually pretty nonchalant…read morebut if you have a question they are more than happy to help. They have a great selection and they are my go to spot.

The couple of times I've been the guy that works/worked at the time was extremely helpful.read more

I cant even give this any kind of star. I literally just left the store. I arrived at 8:05a.m…read more and I have appreciated that the hours are flexible. However, while people were inside, the Open sign remained off and the doors were locked. As I was about to leave, the door opened reluctantly. I asked the clerk if they still open at 8 and she said that she was late because her young son was with her... she proceeded to ask me why I had such an attitude and I stated that it must be nice to make your own hours. She then literally started SCREAMING at me to get the FFFFF out of HER store. She came from behind the counter and threatened to beat me!!! Another customer came in, I tried to de-escalate but she was absolutely hysterically screaming and literally shoved me out the door. This was the most insane "Customer Service" experience I have ever encountered. Aside from her explosive and vile threats, she did this in front of her young child. Absolutely UNSTABLE and VIOLENT! I truly hope that the OWNER of this establishment sees this!!! I have been a loyal customer of this store for many years. This is such a tragic way to run a business. I will ensure that I relay this incident across various platforms.

Great Location, but I wish I could say the same about their knowledge of vaping products. Any of…read moretheir employees that wish to sell such products should do their research on google.com Also, there are words other than "Delicious" to describe a flavor. http://thesaurus.com/browse/delicious Main p.i.t.a. was asking for each flavor I wanted to sample since they're all kept behind the counter. The store has potential.

I'm sad to say, but newbies, watch out!! I recently relocated from Boston to Florida a few weeks…read moreago, about the time I left to drive the 1400 miles I started experimenting w e cigs and loved it! I decided to purchase a vape rig. First, with ZERO , knowledge, I set out. But I g a small vape rig. Although a good start, I wanted a big rig.. we spent a night in savannah and I countered car issued, to the tune of close to 1000 dollars, luckily, we found a shop that was able to get us back on the rode. But, as we waited for the completion of the repair , I visited the vape shop a crossed the street. Little note, this was the first shop I had ever visited. Anyway. Two young me we answering all my questions... I settled on a smok spiecies vape rig, come to find out... it's very new on the market. I picked out my model and at check out, purchased, 3 bottles of juice and 3 additional coils... to be all set up.. I paid and left on our journey south to get to fla with my new toy. Since we moved in I find there are an abundance of vape shops around me new digs, 1 better then the fest.. I had tried to replace a coil and none of the 3 fit, I found the correct at vapor life, they rock. Also I spotted my model vape in the case... my jaw dropped, he quoted me less then HALF what I paid in savannah I will not be using this shop again and buyer newbie beware!!!

Great place ! Guided by a knowledgeful store manager, Ellie , I found exactly what I wanted in…read moresuch a relaxed way.

I have used this store for at least a year now without any issues. Yesterday I purchased a…read moredisposable vape that needed to be tested in store (as all products do) and it was dead out of the box. After seeing the light turn on, the associate said it should hold a charge when we got back. It did not. I returned today to at least get a store credit, but the store owner does NOT do returns, exchanges, and NO STORE CREDIT. I will be taking my business elsewhere from now on, and I recommend you do too.

This review is for the Smoke City in Richmond Hill, GA (south of Savannah). They don't have a Yelp…read morepage or on Apple Maps so I'm leaving the review here. My husband and I have traveling jobs that has landed us in Richmond Hill, GA for 6 months. Our hometown is Anniston, Alabama. I have to say that throughout our travels, we've found the crew of Richmond Hill Smoke City to be the nicest, most welcoming and most informative bunch of employees we've encountered. They have become our go-to smoke shop since traveling here and we both highly recommend visiting the shop. A very special Thank You to David from Richmond Hill Smoke City. It didn't matter what he was doing, how busy he was, he would ALWAYS stop and help us with what we needed. He's just such a nice guy and we really appreciated him while shopping. Keep up the great customer service and great products that are reasonably priced! Thank you Smoke City for being our smoke shop while living in Richmond Hill temporarily.