I have used this store for at least a year now without any issues. Yesterday I purchased a…read moredisposable vape that needed to be tested in store (as all products do) and it was dead out of the box. After seeing the light turn on, the associate said it should hold a charge when we got back. It did not. I returned today to at least get a store credit, but the store owner does NOT do returns, exchanges, and NO STORE CREDIT. I will be taking my business elsewhere from now on, and I recommend you do too.

This review is for the Smoke City in Richmond Hill, GA (south of Savannah). They don't have a Yelp…read morepage or on Apple Maps so I'm leaving the review here. My husband and I have traveling jobs that has landed us in Richmond Hill, GA for 6 months. Our hometown is Anniston, Alabama. I have to say that throughout our travels, we've found the crew of Richmond Hill Smoke City to be the nicest, most welcoming and most informative bunch of employees we've encountered. They have become our go-to smoke shop since traveling here and we both highly recommend visiting the shop. A very special Thank You to David from Richmond Hill Smoke City. It didn't matter what he was doing, how busy he was, he would ALWAYS stop and help us with what we needed. He's just such a nice guy and we really appreciated him while shopping. Keep up the great customer service and great products that are reasonably priced! Thank you Smoke City for being our smoke shop while living in Richmond Hill temporarily.

The couple of times I've been the guy that works/worked at the time was extremely helpful.read more

I cant even give this any kind of star. I literally just left the store. I arrived at 8:05a.m…read more and I have appreciated that the hours are flexible. However, while people were inside, the Open sign remained off and the doors were locked. As I was about to leave, the door opened reluctantly. I asked the clerk if they still open at 8 and she said that she was late because her young son was with her... she proceeded to ask me why I had such an attitude and I stated that it must be nice to make your own hours. She then literally started SCREAMING at me to get the FFFFF out of HER store. She came from behind the counter and threatened to beat me!!! Another customer came in, I tried to de-escalate but she was absolutely hysterically screaming and literally shoved me out the door. This was the most insane "Customer Service" experience I have ever encountered. Aside from her explosive and vile threats, she did this in front of her young child. Absolutely UNSTABLE and VIOLENT! I truly hope that the OWNER of this establishment sees this!!! I have been a loyal customer of this store for many years. This is such a tragic way to run a business. I will ensure that I relay this incident across various platforms.

Vann was absolutely awesome. Had all the knowledge, had no issue answering any questions I threw at…read morehim. GREAT customer service. Came into buy a whole setup, the Voopoo drag 4, some juice, batteries, all the goodies. Couldn't be happier! My wife actually got mad when I got back in the car - "you were in there for 45 minutes " Well come inside then next time! You'll get to meet awesome ass Vann!

I've never had an issue going here and I've been going for about a year. Usually pretty nonchalant…read morebut if you have a question they are more than happy to help. They have a great selection and they are my go to spot.

I was visiting and came here to get some cigars. I noticed quite a few had mold on the sticks, and…read morethe humidifier is set too high at 72% Mold occurs when too much moisture is in the humidor/room. This needs to be regulated and corrected immediately. Smoking a cigar with mold present is very dangerous and should be avoided. I am a certified Tobacconist and experienced smoker, BTW

On a snowy day came the urge to smoke a cigar. The ones I…read morebrought from home. Are done oh boy .... The craving and obsession kick in I waited to I couldn't anymore. And search when everyone was closed almost giving up I called and they had several options. Not what u wanted, but what I needed. Thanks good price...

love it here staff is nice and helpful store is real clean tezia helped out so much!read more

From the owner: Mary Jane's CBD Dispensary offers both an online and physical storefront for customers to purchase…read moreand learn about our large array of CBD products, vape pens and tobacco products. We have also created a very curated customer experience. Our employees educate our in-store customers with the various benefits and advantages of CBD. They also explain which products best suit the customer's specific ailments. In addition to our very knowledgeable trained staff, we have information posted all over the store and website for people to read and educate themselves. In addition to retail sales we also have the capacity for wholesale distribution, we have partnered with the top CBD manufacturers to create our own brand! #CBD #Store #Vape #Shops #Vitamins #Supplements #Herbal #pets #dogs

Ms.kindal was so helpful and gave me the best service I could ask for. I will definitely be…read moreshopping here again 10/10.!!!!

From the owner: "Store Has best variety of Hookah's,Hookah Flavor's,Cigar’s,Cigarillo's,Disposables,Tobacco glass…read moreBongs ,Incense,Sprays,Candles,Vapes,E-juice,Ashtrays,Cigarettes,Vaporizers, Puffco ,Stundenglass,tobacco,Grinders,Scales,Lighters,torches"

Limited stock , overpriced compared to online dispensaries, Savannah is not big enough to get…read moredecent prices on anything, Bloomz online is much cheaper & larger inventory than a strip mall shop, it's typical of slovannah , Jacksonville fl. are Charleston sc , has better competition,

I left the store with the receipt attached and had to return because it was not adding up or making…read moresense. How can I recommend something if they print confusing receipts such as this? This is ridiculous!