Conveniently located downtown in mall area. Plenty of places to eat and shop…read more Hotel is older style motor inn, but very neat, up kept and clean. The price point was very good, especially compared to local chains. Jules checked us in and she was fast, efficient and helpful. The area surrounding the town of Maryville is beautiful. It is in the Great Smokey mountains. So there are lots of nature sites to visit for ringing and hiking. So far, everything is going great. Will update with any changes. Would stay again.

In town visiting family and literally just needed a place to shower and bed to sleep in. I wasn't…read moreexpecting much, but I admit, I was pleasantly surprised. The room was great and having the kitchen was convenient and awesome. It was nice to be walking distance for a quick late snack or mini meal in between our outings. The continetal breakfast was okay, but it did the job. The biscuits were really tasty. The sweet lady in the breakfast area, I believe her name is Jean, was the best thing about the hotel. She was the sweetest and I observed her on multiple mornings greeting people, helping them and talking to the guests. She just reminded me of someone's sweet grandma. She made people feel comfortable and welcomed. If you're looking for a great hotel for vaca, this isn't it, but if you need a decent place to stay to really just sleep in and be comfortable, this is it.

The experience was not the worst in the world; however, a rate of $340 per night was unacceptable…read moregiven the room's odor reminiscent of dog urine. The staff's demeanor was unprofessional, as they failed to communicate my request for a late checkout. Additionally, when I asked for another copy of the bill, the staff appeared displeased. Opting for a downtown location might have been a better financial decision, offering appropriate amenities without the unpleasant odor. The pricing for the weekend night appeared to reflect price gouging. This situation is unreasonable.

We stayed here a total of 8 nights and 99% of the staff are great. Super friendly, attentive, and…read moreeasy to get along with. There was one staff member who worked the front desk that lived on her phone and while we didn't need her for anything, it just made her seem unapproachable and not professional. They have EV charging, a very small workout area, and an indoor pool. The IHG app describes the pool at heated, however it is not. Our first night here we attempted and it was like taking an ice bath. The rooms are relatively quiet. We didn't have any issues with noise and trying to sleep. The only downfall to the rooms that we observed was the amount of light which comes through the door from the hallway. The hotel is located conveniently to the airport, several restaurants and breweries, along with town and shopping. (check out some of my other reviews to hear about local restaurants).

We spent our anniversary at BlackBerry Farm and had the most wonderful time. Farm to table dishes…read morefor all three meals is something I could get used to. The beautiful fresh produce complimented the expertly cooked and seasoned proteins. There wasn't a single thing we ate that we didn't enjoy. In between meals, we made sure to stay active to earn our appetite. The property offers access to great trails in the Smokies which we took advantage of as well as a lovely outdoor pool with a view. The room itself was pleasant as well. It was hard to leave the luxurious king bed every morning. The heated floors in the bathroom and the comfy sitting area made our Holly Springs cottage suite the perfect home base. We were also assigned our own golf cart to get around the property (although we chose to walk mostly to take in the views). Service was top notch and the staff were wonderful. Every evening they surprised us with a little treat for our anniversary which was very thoughtful. We couldn't have asked for a better stay!

We have talking about BlackBerry Farms for years and that we needed to go. We knew it was…read moreexpensive, but the recounting of our friends kept drawing our interest back in. We decided to take the plunge and we are so happy we did. It's a 3 night minimum and frankly a great idea to take it all in. We enjoyed the following activities ; Fly Fishing, wine tasting , the spa , a farm tour , & tomato tasting. All were spectacular and unique to themselves. The culinary experience is nothing short of a Michelin experience for dinner. The price is all inclusive , sans your alcohol. The service is world class and the staff makes you feel so welcome. Whether it's a special occasion or a bucket list item , I would say it's a must in your lifetime !! Side note- We thought this would be a one and done. However, the level of experience and ability to unplug was extremely therapeutic. Hope you enjoy the review by LIKING it and sharing feedback :).

Nice hotel. Beautiful lobby. Comfortable quiet rooms. Super friendly staff. We are on a road…read moretrip seeing where the wind blows us and I'm glad it was here. Great job!

Great customer service. I travel a lot and use Marriott exclusively. Todd at the front desk was…read moresuper helpful!

We stay here regularly now that Allegiant has direct flights to Boston. Never had a bad stay. Rooms…read moreare clean, hot water is great, the pool and bar look great but we've never used them, just because we try to maximize time with family outside of town and don't have time for the hotel amenities. We love Hilton for work travel and holidays too, so the extra points are a nice bonus. This past weekend cemented our love for the airport Hilton though. We were in town for a very distressing family funeral and I somehow booked our stay for the wrong weekend. We only realized my mistake after family dropped us off with all our things. I'm sure I looked about as gutted as I felt when we found out the hotel was fully booked and we had no room. The manager on handled things incredibly professionally. He helped us try to find rooms at adjacent properties with shuttle buses - nothing. In the background, without making any promises, he was able to find one available room and got us in. I can't tell you what a relief it was, after a horrible week and with a 6am flight the next morning. We'll remember how helpful Logan was for a very long time, and my Hilton loyalty is cemented. Huge thanks to Logan Talent and the team at the Knoxville Hilton, y'all are real pros.

1. They treated us like queens and kings 2. They kept us…read moreentertained and were so funny 3. Great room and great air conditioning 4. Best wifi i have experienced!

From what I understand, they own the cottages where you check in and they own the hotel next to…read morethem. I was told by patrons the cottages and the the hot tub rooms were clean . Our room was disgusting and thankfully I had gloves and sanitizing wipes. We were traveling on motorcycle and was just ready to shower and rest. I normally ask to see rooms if I'm not familiar with the place and I'm so mad at myself that I didn't this time. I've read reviews where people say the place is clean and people are hyping it up . They have to be talking about the cottages because what I'm about to show you in pictures is nowhere near clean. The floors weren't swept the toilet had not been clean cleaned and there was still toothpaste and hair in the sink that wasn't ours. Before we left, I did go back into the office and told them how disgusting it was and they kept apologizing and I told them I didn't want their apology. I didn't want a free room. I didn't want no money back. I wanted them to do better because there was no sense for the dirtiness.

Place was garbage. Unsuspecting travelers being taken advantage of by a cheap skate owner. We were…read moretraveling on motorcycles, needed a place to stay, checked in, and 10 minutes later we were checking back out. The room was horrible, the smell was bad, I was afraid to put any of my belongings down. I asked for a receipt but was told by the employee, that the owner wouldn't be in until Monday. Called my bank to put a hold on the payment and filed a dispute. You'd be better off anywhere else than at this place.

T v in lobby blarring all night long, sharing breakfast in the lobby with homeless people that live…read morein the parking lot in their cars that venture in and out throughout the morning for their free food. What's not to love last time I stay at this dump

This place is a great value and I highly recommend it! The rooms are very clean and smell great!…read more The pool area was very clean and a pleasure to use. The breakfast here was very good for a hotel complimentary breakfast! I will definitely stay here again!! It's also conveniently located to the airport but you don't hear any noise inside your room!!