The service is amazing! Nikki & Debora along with their employees make any type of visit a…read morememorable one. It doesn't matter if you're there to buy a $10 lamp or a $1000 refrigerator they make you feel at home and important.

Absolutely love this place! Everyone here is so sweet and…read morewelcoming. I have been coming here for almost a year now and every time I come in I am always greeted by the sweetest people who always go out of their way to help out.

The customer service is top notch and I can honestly say that I don't think there is a more…read morewelcoming and friendly establishment in business currently. Every visit is beyond smooth and most enjoyable!

I love this store when I first moved kids college in out my life. I was able to come here and…read morefind really great stuff the sales guy or cashier he makes you feel really great about just coming and shopping at the thrift store great demeanor, great attitude Furniture with a Heart #DentalRepairDoctor #DRD #AdrianScott #TheUberDriver #AdrianTheUberDriver

Sadly the Lancaster location has gone downhill.. I recently bought several large pieces that…read morerequired delivery. On the day of delivery I recieved no call they were coming( driver kept calling a wrong number). Then part of my order was left at the previous stop and the item was dragged and damaged my wood floors When I called coporate because a local mgr didnt respond after store mgr was rude, I was told basically too bad since you have no pics before damage we cant be held responsible for damage. Second and last time I had a sub par delivery. Will NEVER shop here again!!!

They have great selection of design furniture services is great fair prices atmosphere is good…read morestaffs friendly helpful their great for community

Wonderful store full of well-curated high-end furniture and accessories. Very happy with all our…read morepurchases and the customer service here.

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.

Amazing customer service. They gave us a discount since this is the second rug that we have…read morepurchased from them,also purchased a display couch.10/10 definitely recommend. Also great prices.

I will never look for a rug online again. My husband and I went to The Rug Gallery and came home…read morewith the perfect rug for our room. Mr. Mohamed patiently went through rug after rug with us, advising us along the way about what would work best for our area concerning colors, quality and durability. We finally settled on a rug that had just been reduced the day before although many of the rugs we could have chosen were more expensive. No pressure from Mr. Mohamed. I will always make The Rug Gallery my first stop for replacing our rugs in the future. We are completely satisfied customers.