My mom and I are couch shopping for her new condo and we've been all over Columbus/ Dublin trying…read moreto find something she likes. Paula was our sales associate and she was SO kind, SO knowledgeable but not overbearing. A lot of the stores we've been to have had sales associates that are literally like vultures, but Paula was kind and helped show us furniture that was similar to one's my mom was pointing out! Their prices are pretty reasonable for the customization they offer, and they have a gorgeous 2 story show room with lots of options

customer service was great but a bit much. the entire time me and my girlfriend were looking for…read morecouches they didn't really give us much time to look ourselves and kept showing us stuff i told him i wasn't interested in. not sure if it was because they are trying to get rid of it or not but still. great help just maybe directed wrong.

My wife and I had purchased a leather recliner and five other pieces from Arhaus brand new years…read moreago and attempted to use the lifetime limited warranty on the recliner when the frame broke. Arhaus would NOT honor the warranty because we didn't have the receipt.

We found exceptional furniture pieces with excellent service. Destiny, the sales associate, was…read moreprofessional and knowledgeable. They don't have a delivery service, but they can provide names of delivery people in the area.

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.

Workers never know if they have items or not. The store is always a mess. They always have things…read moreon the floor, and nothing seems to get recovered normally. I don't think it's worth it to even come to this store. Managers seem to not know how to treat the associates and it shows. Very disappointing to try to get through the store.

I love this Home Goods location! It is the newest & cleanest! I love how close it is to my home, a…read more10 minute drive does not do my credit card any justice. It has ALL my decorations & fancy stuff you need!! It is also next to. TJ Maxx AND Costco UGH, killin my bank here!

We purchased flooring to DIY our upstairs from here about a month ago. The flooring we got was a…read moregreat price and also good quality. The two salesmen working loaded our truck for us and we're very friendly. The salesmen we worked with was knowledgeable and explained the differences in flooring to us before we chose what to buy. I cannot comment on their installation but the products they sell are great and they have low prices.

We had our new condo carpeted and had a great experience. We had a short time frame between closing…read moreand move in day. Mark went above and beyond to make everything work smoothly, even checking in while out of town at a family funeral. We appreciated his service and highly recommend.

I was personally helped by Ben. He was resourceful, patient, and eager to help despite me coming in…read moretwice ( because I got the wrong part). He was kind and respectful. The other people there were also kind in directing me, calling for assistance, and being attentive to the customers.

My husband was followed around your store today like a criminal for absolutely no reason, and the…read moreexperience was disgusting. The moment he walked into Home Depot, an employee immediately looked him up and down and asked if he needed help. He politely said no and headed toward the plywood section. Since he was only grabbing a few things, he didn't take a cart at first. The same employee approached him again insisting he should get one. My husband again said "No thanks." From that point on, the employee proceeded to follow him throughout the store, standing at the ends of aisles watching him as he shopped. Feeling uncomfortable, my husband bounced between sections before finally grabbing a cart. He then went into the garden section and briefly left his cart outside the doors while picking up a few plants. When he came back, the employee was actively inspecting the contents of his cart. At this point my husband called me because he felt so uncomfortable and targeted that he wanted to leave the store altogether. I told him to just check out through garden to avoid the employee, so he did. He paid in full, completed his transaction, and thought the situation was over. Instead, while loading his purchases into his car, the same employee followed him outside and accused him of stealing. My husband, embarrassed and cornered, felt he had no choice but to show his receipt and prove every item had been paid for. We shop at this location almost weekly. We recently purchased all of our appliances from this store. To be treated this way as paying customers is beyond unacceptable. Following someone around the store, watching their every move, inspecting their cart, and then confronting them outside after they've already paid is vile behavior. Home Depot has loss prevention staff for a reason. Employees should not be acting like self-appointed anti-theft vigilantes while harassing innocent customers trying to shop. This experience was humiliating, unnecessary, and completely unacceptable.

I just had the carpet replaced in my family room by the Carpet Ladies Company. This company is…read moreactually a mobile business which sends a consultant to work with you at your home for the selection of whatever flooring you need. I am very sensitive to odors and cannot tolerate the smell of most new carpeting. The Columbus flooring sales advisor was extremely knowledgeable and patient with all my questions. She brought samples and also met me several times at a local carpeting retailer to show me a new type of carpet which has low VOC's. It was easy to contact the sales advisor by phone, text or email. The owner of the company lives in a different state but is reachable by email and phone. Both ladies tried their best to accommodate me. The price of the carpet and installation was on par with other companies that I investigated. They are all about customer service. I definitely recommend them. Pat

From the owner: Residential & Commercial Flooring, carpeting, hardwood flooring, hardwood refinishing, tile, luxury…read morevinyl tile, vinyl, cork, bamboo, repairs and custom rugs

friendly courteous knowledgeable staff and low prices. with lots of inventory in all flooring…read moreneeds. good selection in bath vanity

I was looking for flooring for a bedroom. The prices of flooring are very reasonable here, and…read morethere is a huge selection of all kinds of flooring. I settled for a waterproof luxury vinyl flooring with a beautiful oak grain, needed because I a have pet who likes to sleep in that room. There are many other sections for different rooms in the house, and I was impressed with the marble flooring as well as natural wood. As soon as I pulled up to cart these boxes, a young lady staff member, Emily, helped me to load them in. They were not that heavy but being I have a bad knee, I appreciated her help. Thankfully she also offered to help me hoist them into my car. Good service is what is important in finding a good store....and I can't wait to see how the flooring looks when it's installed.

My husband and I purchased carpet from Rite Rug. We were greeted promptly by Steve Peck. He showed…read moreus some samples and actually it was exactly what we were looking for. He came to our home, took measurements and gave us a quote. We could not have asked for a better sales rep to handle our purchase. The installation went very well and we are very pleased with our purchase.

Over and beyond from start to finish Steven peck made sure that my wife and I were happy and was…read morepatient with us throughout the whole process. Thank you Steven!

Excellent in every way: price, performance, communication! 5-Star rating! Scheduling was easy via…read moreKimberlee, & Gabriel did a great job on the carpets.

Had them out a couple of weeks ago to clean carpets. Very happy with the results. Technician was…read moreprofessional and did a great job. Carpets dried very quickly. Would highly recommend them and will definitely use them again.