These guys are vapor enthusiasts! Their friendly, helpful attitudes really set this shop apart from others. The employees will patiently help you find a flavor that you like and tailor your nicotine level to your needs. They will also custom mix flavor combos at no additional cost. When I have broken my equipment, I've brought it into the shop and the guys/girls are often able to repair it (or identify whatever I've done wrong) and have me on my way with a functional device. They don't charge anything for repairs and are happy to fix your equipment even if you did not purchase it from them. The employees never try to up-sell you or tell you to get things that you don't need. They are all about quality, not quantity. Also, their juice and equipment prices are insanely inexpensive compared to other places I've been. I purchased a 10ml bottle of juice at another shop for $12.00 and got the EXACT same flavor (if not better!) in a 30ml bottle (!!!) for the same price at Blackhat. They have something to offer for everyone...whether you're new to vaping or an advanced vaper who builds mods. I really can't say enough good things about this place. read more

My daughter is a long time smoker who had been unsuccessfully trying to quit for years. I did some research on e-cigs and offered to buy one for her as a birthday gift. After reading some local reviews online, we decided to try out Blackhat. We were SO impressed! The reviews on this place are totally accurate. Their customer service skills are absolutely superb! Upon entering the shop, we were immediately greeted by a friendly salesclerk. The variety of equipment can be intimidating at first but she really took the time to go over the best starter kit options for us. After deciding on a kit, my daughter was given a tester battery so she could sample the different flavors they offer. I don't smoke but tried some of their liquids out of curiosity and was pleasantly surprised. The salesclerk explained that they custom mix their flavors and can adjust the nicotine level to your preference. We wound up buying the basic starter kit and 3 different flavors at a very reasonable price! I would definitely recommend this place to anyone looking to quit smoking. They made us feel very comfortable and my daughter has been smoke-free for 2 weeks now! read more

Blackhat is the best place to go in Jacksonville for e-cigs. All of my family and I go there and have not had any trouble with any of the things we've purchased from them. The sales associates are pretty cool and helpful. The atmosphere is nice and they have pretty low prices for their merchandise. They have a large selection of vapor liquids from sweet, sour, coffee, fruity and more. I definitely recommend this place to all of my friends looking for a good trustworthy place to get good vapor products. read more

There isn't any place better! The customer service is top notch! These guys/gals know what they are doing and are very well versed in all the current and past items. Superb flavors, and the try before you buy option is phenomenal! The pricing is really great and affordable for anyone! The atmosphere in the shop is very relaxing and could spend hours in there. I have been to other vapor shops in town and this one knocks them out by far! read more

In house mixes. Friendly staff. Lowest prices around on everything. Good vapes. 50/50 mixes. Going back soon! Check em out! Wish I would've bought my MVP2 from them. Got them from another local shop. And paid $14 more. That could've got me another 2 10ml bottles of ejuice here. And some change. read more

I love this place. Good selection and a great place to hang out. The staff answers our questions without making us feel uncomfortable. I've hung out there for awhile a few times just vaping and talking. And the music is great. I like the selection of flavors and equipment. read more

As an experianced vapor, their juices were OK not many 0 niq choices and no popular brands. There mod and accessories were at great prices though, I wish they were better label though. No drip tasting read more

Wonderful place! had everything I needed and answered all my questions. staff was very friendly and very knowledgeable. price range is very acceptable. I will definitely be back here. read more

Awesome shop! Actually seem to have items in stock, friendly staff, and very helpful. Fair prices to top it off.