Cloud is absolutely the greatest smoke shop in Jacksonville. All the employees are phenomenal and…read moreso chill. The drinks and the shroom edibles are alot of fun!!

I was greeted right away, the man behind the counter was really helpful with helping me choose a…read moreflavor, plus Lost Mary is on sale for $15. He even removed all of the packaging for me and disposed of it.

this is what happened to me today! I got there and told the…read moreemployee I had left a new review yesterday thru their app, which said I would get 50 points for that, a year ago I also left a review and never got the 50 points, employee Melanie called whom she said was the owner, and he first said there was no such thing on the app, then when she looked it up her self and saw it, he thanked changed his story saying it takes 10 business days to show up, I asked him so how come with my other review I still never got the 50 points, he than said there's nothing we can do, we r not able to change or add points. Which is another lie bcuz many times I've been there, employees had forgotten to add my points and than did it right there. I said to him I've been coming to this store for over ten yrs and never had a problem. Also they have a program at this store that asks u to put your phone number and try your luck, well in over ten yrs, it never happened, and none of my friends also never got chosen, so it's just another lie to keep ppl coming. He also decided to not care if u have been a faithful cust even going out of your way with plenty of stores by me, but always choosing to buy there.now the new employee who's been there 3 mos, decided to be very rude to me saying either buy ur stuff and leave, or just leave the store. Even though I was not directing my disappointment at her, she took his lies, and I was the one treat like shit. Well my friends as an over 10 yrs cust I advise u to not go to this store, cause the owner will lie right to your face and worse treat really bad even when u tell him you've been a faithful cust for yrs. Bcuz of me over 65 friends of mine use that store, which I have sent a group email letting them know to use another store.. I also met ppl at the store who knew nothing about Kratom and I put upon myself to educate them and they left there with the product, I did it just over the fact I thought the store deserve it. But never again will I step foot at a SmokeBucks on 9475 Phillips hwy, I will ask at other stores if the owner is a different one and also advise all my friends. Trust me save yourself the upsetting time and the trouble and skip this store.

Great so far! I've been to a handful of vape shops around Jacksonville and this place is among the…read morebest when compared to the others I've been to. The place is nice and clean. Not dusty and dirty like lots of others. The vape selection. Is quite good. Very solid selection of disposable vapes.. decent selection of juices- both free base and salt nic. I've had my fair share of dealing with shop owners who sell fake/counterfeit product (do NOT buy if you've not scanned the code at purchase. I've made the mistake of being too trusty/too much in a haste and I pay for it. This place has sold legitimate product to me every single time I've been in. Check out the attached pic (it was me checking the number the one time), bought a Lost Mary disposable- aside from the great flavor of it, Lost Mary's own site confirmed its authenticity. The staff have always been adequately/fairly friendly as well.

Low wait time even after self check in. Products good. Looking forward to tie I'll has to troll…read moreretail room

I have been to this Jacksonville Arrowhead dispensary numerous time to fill my prescriptions…read more The problem this time was June 13, 2025. My total amount for my prescription order was $100.00, I used my debit card, and I have the receipt. After I left the dispensary, somehow, someone charged my debit card with $243.00. What, how? My debit card was still in my possession, not lost, stolen or left at the dispensary. After many attempts to reach someone, anyone, I started calling the big Trulieve dispensary (844) 878-5438. Spoke with Asa (6-13-2025) spoke with Richard (7-7-2025), spoke with Jamie (7-9-2025). Everyone I spoke with, contacted Trulieve Jacksonville Arrowhead, filled out paperwork and sent it to Jacksonville dispensary. No one ever called me! Walked into Jacksonville yesterday, finally spoke with the GM, Jay. Jay proceeded to tell me that unless I was overcharged, he didn't have anyway to see my debit card charge. Seriously? What part of my total and receipt of $100.00 became $243.00 taken out of my banking facility via my debit card via their terminal

Conveniently located store on Loretto. Staff is courteous, friendly and professional. Large…read moreselection of food/snacks, alcoholic and non alcoholic beverages. Interior is clean and well organized.

The workers are kind and accommodating. It's a small store but well stocked. It is my go to place…read morealso for lottery tickets.

Friendly service and better price than other shops. Always return to this store for selections.read more

From the owner: Lowest prices around jaxread more

Outstanding on multiple levels…read more On each visit I have been helped by Josh. Greatly appreciate a expert who makes things so simple to understand and shares everything you really want to know about the vape juice you're looking at buying and or your vape you have. One of the reasons why I will give them five stars. Is I needed to change the coil on my vape. I didn't know how so. Josh didn't just show me how to do it. We did together and he also cleaned all of the parts before we put it back together. AWESOME Service Price Etiquette Speed Friendly

Awesome shop very helpful for beginners thanks for the tips and the tasty juice vape.read more

This place is awesome! They have really cool pieces and the tree they have is great for the price…read morepoint. Almost every time we go in there when Mana is working we leave with a smile on our face. She is very helpful and knowledgeable on everything in the store. Definitely a local store to check out!