Last Sunday, my wife turned on the kitchen light, and all the lights and electronics in the house started acting like the house was possessed -- flickering, pops, and all the rest. I knew it wasn't good, and looked to trusty Yelp for guidance. It was a little odd to communicate primarily by text with this business, but hey, its 2015. Johnny came out for what I thought would be a simple circuit breaker replacement. Turns out it was much more complicated than that, involving checking all the outlets to find the electrical short. After several hours, Neville himself came out and took over the operation. Within an hour, everything was working again. Neville is a pro, and he works hard to find the problem and make you happy. He didn't charge for his time, since he hadn't anticipated working on it. He was upfront about costs, and his costs are very reasonable. read more

This is possibly my 5th time working with Neville and Johnny, and I couldn't have been more blessed by getting a professional, timely, and laid back crew of guys. I'm more so impressed with the upfront pricing, appointment confirmations, and their diligence to do a superb job. Their keen eye for the smallest details is refreshing, but then again, that isn't much of a surprise given their long time experience. Keep. It. Up. read more

Be aware that this is apparently NOT a licensed electrician. I had Neville all lined up to replace some light fixtures in my condo. Although I had specifically mentioned up front that I would need a copy of the electrician's license so that my building management would allow him to work in my building, he never sent me one. When I reminded him a couple of days before the job, he sent me his business license, which is not the same thing When I pressed further, he said my building requirements were "too tough". So no license. Had to cancel the job. I also checked the city website for a list of licensed electricians and neither he nor his firm are listed. See https://www.cityofchicago.org/city/en/depts/bldgs/provdrs/gen_contract/svcs/list_of_licensedelectricalcontractors.html read more

Neville, Johnny and Josh were awesome. Neville was extremely responsive and quick with his assessment of my issues, he gave me a reasonable quote and when Johnny and Josh arrived, they were great - pleasant, kind and got the job done quickly and professionally. I not only WILL use them again, but I will recommend them to anyone looking for an electrician. They even fixed a dimmer switch that was incorrectly installed before they left, which was not what I hired them for - great people, excellent service and an overall stellar experience. read more

I used Neville to hard wire sconces in one bedroom and take care of some switches in another room. He provided a 2 hour window when he would start, but realized early in the day he'd be late. While he was about 30 min later than the window he gave me, he let me know very early in the day, and made it clear he'd stay late to finish the work that day if it became an issue. He gave multiple updates to let me know the progress of the earlier job and his ETA. As far as the work goes, he gives you the pricing up front, and he made sure to explain everything before he does it, to make sure you are comfortable with whats being done and to make sure any cutting is done in the place you want. As others mentioned, he communicates through texts, which is really easy. Great work, I'll use him again. read more

Neville was awesome! Easy to communicate with via text, and fixed our light fixture quickly. Definitely would use Blacklite again.

I called Neville this morning (holiday weekend) and he was over here within an hour or two. Very friendly and informative. He gave me some tips on future work I should be able to handle myself. I highly recommend Blacklite Electric! read more

I called Neville on a Saturday 2 weeks ago when the power went out in my garage & he responded to my call within minutes. He talked me through many steps via text to see if I could fix it myself. To make a long story short it got fixed & there was no need for him to come out. I have been working with electricians for years on my house and a property I own & this is was by far the most helpful & responsive one I have dealt with. I will be using him in the future when I really do have a problem read more

We were very pleased with Blacklite Electric's service and would happily recommend them to friends. We worked with Neville and he was very polite and professional. We would use them again, if we have any other electrical problems. I appreciated that he was able to come out the next day, provided a cost estimate as well as how much time the job would take. read more

After the fan that Blacklite installed crapped out (Home Depot mysteriously discontinued the fan and won't replace), Blacklite looked to repair it, but it had to be replaced. We received same day service from Dennis. He was efficient, pleasant, and quick. I would never think about another electrician!! read more

It was a little weird that we only communicated through text, but that's actually my preferred method of communicating, so that worked out fine. Due to a small Chicago blizzard, I rescheduled at the last minute, and they were very flexible. read more

Johnny just left after fixing our chandelier and he was great! As others have said, Neville is very responsive by text and it's great to be able to communicate with him at my convenience throughout my work day. Johnny was on time, knew what he was doing and even went to Home Depot to get the necessary fixture and then came back and installed it. Will definitely use Blacklight again. read more

The guys did a great job. On time, professional, friendly, and saved me the frustration of doing it myself.

Highly recommend. Neville was the gentleman who coordinated everything and came out. He asked a couple good questions over text, quoted me the rate and payment arrangements, came out on time, got the work done, texted me the picture of the result, took payment over Paypal. Managed my expectations well, delivered the results. Very refreshing - especially in he industry where you kind of expect mediocre service, old school thinking and being screwed over a bit. Would use again in a heartbeat. read more

There is a whole story to my rating, but I don't feel like writing it. Essentially the tech came and installed a ceiling fan, gave a quote of hours needed for some other jobs, but later the company recanted on the quote by the tech. Maybe a miscommunication, but for sure annoying. read more

Super courteous and professional- I would certainly recommend this outstanding service!

Really impressed by the service we received. Incredibly friendly, honest and professional. Definitely would use again and highly recommend! read more

Neville helped me troubleshoot what the cause of my electrical problems were, all via text messaging. I think it speaks volumes to his character that he's willing to just help people solve their issues, keeping their best interest at heart vs. trying to make money off of unnecessary appointments and work. read more

Wrote for an estimate and he helped me with the problem without even coming out- anyone who would give simple advice rather than trying to squeeze $150 or more out is someone I will definitely call next time I have an issue! read more

No return call. I think in today's day and age, either answer your phone or give customers the courtesy of a call back either way.

Nearly all of these reviews are 5 stars for a reason - Neville is efficient, thorough, and fair. Negative reviews are from people who seemingly don't use text messaging as a form of communication. Admittedly it was a little foreign to me to transact via text, but it ended up being efficient. I actually never met Neville in person because he worked on the air conditioning fan of a unit I rent out, and he made the process very easy. He texted a picture and explanation of the issue, had it fixed in less than an hour, and charged my credit card later that day. I didn't have to leave work or really do much of anything because Neville made it easy. I will hire him again. read more

Blacklite is a great company to do business with. They installed some dimmers for us and solved several other electrical issues. Neville is prompt and courteous and did a great job. They seem very experienced and at a good price. We would definitely use them again. read more

After my husband and I failed miserably at installing a light (and disconnected two other lights in the process), we called Blacklite -- and couldn't be more pleased with the outcome. Neville arrived right on time, fixed our lights, installed two dimmers and figured out the source of another lighting problem within an hour. On top of that, his workmanship was impeccable. So, yes, he lives up to the Yelp hype! Highly recommended. read more

I had a great experience with this company. I had a 2-story chandelier to replace in my foyer as well as a dining room light. I texted back and forth with Nelville. Super easy to reach and he responds very quickly. I like the texting aspect. I actually texted a picture of the foyer light so he could accurately give me a quote for ladder rental, requirement for 2 guys, etc. - The 2 gentlemen who came out were efficient, professional, and had both lights done in 2 hours. Quote was spot on. Would recommend them to anyone. read more

The condo that we were contracted to purchase had some electrical issues to sort out prior to closing, so I contacted Blacklite. I sent Neville the inspection report and he gave me a ballpark estimate on the work to be done. The previous owner paid for the work and, since we had yet to take ownership, I was not present during the work. However, Neville kept me informed as to what was done, how it was done and when. The work is warrantied as well. Neville was great to deal with and Blacklite will be our go-to contractor should we need more electrical work done. read more

I have used Blacklite Electric two times. Neville has been quick to respond to my texts and has scheduled my jobs without delay. He's an honest guy who is fair with the billing. The guys he sends to the job know what they're doing. All in all, very good service. read more

These guys just did a tv mounting over the fireplace for me. Installed an electric socket and ran hdmi cables through the wall. They did a great job and couldn't have been easier to work with. Highly recommended! read more

I needed some kitchen ceiling lights replaced & contacted this company based on Yelp reviews. Everything was done thru text messages which was fine, I got prompt replies from Neville as well as good recommendations what might be the best lights. So far, so good. Then, while initially they scheduled between 9-11 AM, it became noon, then 1 PM then finally 3 PM with 2 persons. All on the day of work. Now I understand unforeseen problems occur, but we all are busy and reliability is very important to me, & I felt they weren't very responsive to the inconvenience it may cause. Anyway when the electricians finally came, they seemed somewhat disorganized & it took a bit longer than I expected. The work has been done well, I like the lights, but I do feel disappointed in the inadequate way the delay was handled. read more

I couldn't have asked for a better experience from Neville. It's no wonder he is such highly rated. I recently purchased a condo and found out my AC unit had no power going to it. With the weather being in the mid 80s and muggy recently it was a very unpleasant problem to have. Neville was able to troubleshoot and fix the issue rather quickly and at a very fair price. If you need a very skilled electrician than Neville is the guy to go to. read more

Neville responded immediately, asked several pinpoint questions, and quoted a price and time he could arrive. I had a broken custom light switch, which he was able to diagnose, repair, and replace a lamp in under an hour and stuck to the price quoted. He followed up frequently and immediately to schedule the appointment and answered all my questions upfront and during the repair. Professional, great communication, and courteous. Doesn't get better than that. read more

I own an old building in Chicago that was having a partial power failure. I contacted Neville through Yelp after reading the reviews. He replied very promptly and offered some ideas to see if they would help. Still needed his services and was able to get a quick appointment. Neville kept in touch through texts to let me know the ETA of his crew, which I really appreciated. The source of the problem was identified and repaired. I received a discount from booking through Yelp and a discount for cash, which I also appreciated. The problem reoccurred later that day and his crew returned the next day and found another source of the problem in the ancient wiring. Repaired at no extra charge. Everyone I dealt with was very polite and explained what was going on. I will definitely call Blacklite next time I need electrical service. Good going guys! Thanks! read more

Fast response and great service. Johnny and Josh fixed my track lighting and living room can light issues in short order. I'm a fan.

My go to electrician from this point forward. I had a significant issue in my house where all the electricity from the house to the garage had to be redone. All the wiring and piping had to be done from scratch. I had 2 other electricians come out and tell me it was my deck lights that needed to be replaced. Neville was the only one that diagnosed the problem. He did over 9 hours of work with 2-3 men and the total was about 900. He was cheaper than the others and he actually fixed the problem. He is punctual, hard working and completely trustworthy. I wish I had found him earlier in the process. He communicates over text which I find fantastic. He told me the reason he does this is because he is always on jobs. He doesn't want you to be paying him while he is on the phone for 15 mins discussing an issue with another client. Valid point. Neville owns the company and only has 2 people working for him. He takes pride in his work and he gets the job done. I have already recommended him to other people and he just worked on my house yesterday. Thanks again Neville! read more

I can't say enough great things about Neville and his company. It's not often you see customer service and honesty in this line of work. We were in a bind a couple Sundays ago and needed an emergency electrician to stop by and see why our power was out, as it wasn't a ComEd issue. Although Neville couldn't stop in for a day or so, he graciously texted me over the course of a day and a half on how to attempt to troubleshoot the problem - he never gave up helping us resolve it. We had 3 other electricians stop in before Neville's crew could make a visit and they all steered us wrong or weren't capable of diagnosing the problem. Not only was Neville's crew on time for our appointment window, but they stayed on site until the job was complete, even at the expense of other customers and their window slots (sorry, and thanks). Neville even gave us a break on the final bill because of the unsuccessful and somewhat terrible experience we had with the other electricians. His prices are fair and reasonable and he will tell you in advance what to expect from a labor and material cost standpoint. We will certainly share Neville's name and Blacklite Electric with folks in the city that need a trusty electrician! read more

O.K. , so I see the electrical system as one of life's great mysteries. So, I needed the wizard to help install a new (for me) used kiln. This piece of equipment is no joke. Pulls lots'a juice and gets very, very hot. Pictures of the building going up in smoke or the wares melting into a puddle of glass (I'm a worrier) filled my vision. I called these guys based on some knowledgeable reviews (folks who do not see this skill as magic). As it turns out. just because your paranoid does not mean that you might not be right. The owner, Neville sent out a pretty sharp worker dude who picked up on the fact that the wires did not look quite right. And...they were not. He came out personally and made the right call. Good Job, Performed on time and as promised. Can't ask for more than that. I hate it when my frears are reinforced but, I'm working on it. Just not today, today I'm safe and up and running. Get the right wizard ! read more