Fantastic service, very fair price. I was very impressed with their honesty and flexibility in…read moregetting the repair I needed completed. Recommended highly.

Costumer not as accomodatiing as they are. It is indicated on the website on the services they are…read moreoffering but when I called them they say they do not.

After the initial diagnostic didn't work, They helped me trouble shoot my isssues with no extra…read morecost. Turned out it was a way cheaper fix that ee originally thought. Super helpful after dealing with other shops that want to charge you crazy extra for the smallest things. Will definitely recommend to all my buddies who have car trouble

i reached out initially to get a quote for an alignment. i was quoted by james $128 after taxes. he…read morewas super friendly and helpful and promised my car be done no later than end of day. they don't do appointments, only walk ins. i came in on a thursday afternoon and was in and out within an hour. the lady at the front was super friendly and helpful. they do offer military discounts on oil changes and other services, but not alignments. i was super happy with the service provided, the professionalism of the staff, and pricing. would definitely come again in the future.

Took my car to Thompson's Auto Body & Repair. The staff was super friendly. They listened to and…read moreanswered all of my questions. My car wasn't there long they worked me right in and the price was absolutely amazing. 10/10 Highly recommend. If you're in the Florence or surrounding areas go see these guys. You won't be disappointed

From the owner: Here at Thompson's Auto Repair &Body Our Family Has Been Providing Automotive Services For Over 40…read moreYears. We treat our customers like Family. Bring your car in for all it's needs. We'll keep you happy and your car running at a cost friendly price.

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

I went here because my rotors and brakes needed replacing. The owner told me to come in the same…read moreday and finished with replacement rotors and brake pads on my front two wheels. Super fast and and great price. Definitely go here if you want a good price and loyal job done

Yelp is helping companies like this scam by not posting these reviews.!!! First transmission lasted…read moreabout a month $2500 lost! Second transmission lasted not even a month! Third time it's been two weeks transmission bad again! Each time I had to pay for transmission fluid out of pocket $275.00 second time he said warranty wouldn't pay all the labor so I had to pay $500 plus $275 for fluid! All because he said my maxima has spacers on rims. Total rip off because dealer ship quoted $6,000 for new transmission and I've spent that with this shop on used transmission. Total waste of money. Be careful because I think the transmission is not being replaced just fixed old bad transmission. Each time I took to Nissan dealership and it was in fact all three times another bad transmission each three times!!! Note: Joe said I had warranty but still car isn't working because he says the spacers on rims void warranty but those same spacers was on car when he first got the first transmission!! Also most screws are missing under hood that was not put back. Tacky work. God doesn't like ugly! AND For YELP TO NOT POST MY REVIEW FOR OTHERS TO BE SCAMMED IS VERY UN LAWFUL!

They did a great job repairing my front end and refinishing my roof. Highly recommend them. Did…read moregreat work at a great price.

great amazing professional work! we're so thankful they were able to get our truck bumper fixed and…read morepaint matched perfectly in a timely manner. just days before our cross country move now we can pull our trailer without any worries or issues! so grateful for the amazing work guys!

Fantastic customer service, great quality and extremely fair pricing makes Carolina Auto Repair our…read morego to mechanic!

Brought our Land Rover here for a coolant leak that no one else could locate, not only did they…read morefirst me in last minute my truck was repaired ( properly this time) and I was informed of everything as it happened. The owner called and kept me updated . He also let me know of an upcoming oil change , he never pressured me to do it just let me know if I wanted to get it done he could do it then or schedule an appointment when it was due. The cost of my repair and full syn oil change was less than the stealership charges for the oil change. We will definitely be back when the truck needs any more work.

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

Great people. Great service. Even gave me a ride home while I switched out vehicles.read more

Cannot say enough about the wonderful experience I had at this shop today. Marshall, Owner's son in…read morelaw, is sharp, has integrity and a very hard worker. Jeff was a pleasure to chat with as well and jumped in to help where needed. Had exhaust work that needed some modification and some loose fittings on AC lines that we tightened but needed to recharge the system. Would absolutely recommend their shop. Very pleased with their service.