I love Dr. Williamson and this practice! They have done wonders for my girl! I feel they have…read moreimproved her quality of life and mine in turn! I have been with this practice for years!

Everything about the business looks professional until you are there longer than 10 minutes. This…read moreplace was recommended by my vet to help figure out my cat's allergies. In short, I would not recommend. For full details continue reading. I am budget sensitive so I called ahead to get an estimate. Upon arrival, everything was fine. I even explained my budget restrictions to the vet. She acknowledged my needs and made me feel like I was in good hands. She gave me the run down of what to expect to happen. She then left the room and said that she would be back to discuss results and treatment options. I was very satisfied when she left the room. 15 minutes later the vet tech brought my cat back into the room and proceeded to give me discharge information. I was confused because this was not part of the explanation that the vet had just told me. When I asked to talk to the vet, I was denied access. I was then told that she was busy treating other animals. The vet tech gave me the bill on a sticky note. It was $300 more than what I had expressed to the vet that I could spend. When I expressed my concern for the amount due, I was greeted with a quick reasoning why it was okay for the bill to have exceeded my budget as well as where I could proceed to pay it. I asked for the vet again. I was denied a second time. I then expressed my concern from a customer service stand point and was quickly met with a quick rebuttal of the vet tech having greater experience than myself with customer service. (I generally never speak up, but I felt that this was a direct insult to my intelligence, as well as intentional neglect for my rights as a customer). After being insulted, I asked to see the vet again. Again, I was quickly denied. It was at that moment the vet tech went on to explain that "they" had already wasted enough time on us. They had a quota of patients to see every day and now me and my cat have over-extended our stay and could kindly wait outside if we wanted to. I expressed my concern with those comments and again I was quickly met with excuses for poor service. I refused to leave the room until I had spoken to the vet. In an attempt to stall, I asked to see a formal invoice for the visit, instead of a pink sticky note. The vet tech left the room promptly and walked down the hallway in the opposite direction of the receptionist. I immediately walked to the receptionist desk and kindly asked for an invoice. (The person who assisted me is the only reason that this review has a 1 star rating. Her efforts were very much welcomed. I gave her a 5 star, which I added to the -4 stars that I gave the vet + vet tech totaling +1 star. I know that sounds extreme; just bear with me). Once receiving a formal invoice, I learned very quickly that there were items on the bill that I did not authorize. They were also, not explained to me prior to performing on my cat. Mind you, some were authorized and some were not. When I asked about the unauthorized charges, I was told that because they had already performed treatment to my cat, that I am fully responsible. The vet tech also explained that we the cat had already received several free services that I did not authorize either. I explained that this was not acceptable and that I was not paying for these charges. I would gladly make payment on the services in which I had given prior consent. I wanted to talk this over with the vet, because there was a very clear plan before she left the room. Once she left, a majority of the agreed upon procedures were not not done at all. At that point the vet tech exited the room. After sitting there for what seemed to be 10 minutes, I felt as if the vet was uninterested in my concerns. I decided to leave the room and attempted to make payment on my bill. The receptionist told me that the vet was busy and would call me by Friday. (I am still waiting on the phone call from the vet; tomorrow is 1 week after my visit and I have yet to get a call from the vet). The next day, I realized that they did not give me all of the medication that I had paid for. Upon calling, I was met with a quick rebuttal on why my cat didn't need the medication. I went on to further explain that I had already paid for it. After playing phone tag with the receptionist for over 4 hours, I was then informed that I was able to come get the medicine. After all of that, I still did not resolve the reason in which I went to the dermatologist to begin with, my cats allergies. I decided to have blood work done at my family vet due to a cheaper cost. Before going to my vet, I got a printed copy of what type of testing was needed from the dermatologist. After dropping off my cat for blood work, I get a call from my vet saying that additional tests are needed. When asking why, I was told that the dermatologist called and added a test to the list and would not prescribe any further medication to my cat unless this was done as well. To be continued...

We really appreciate RAH taking good care of our dog Buddy for so many years. All of the physicians…read moreare excellent and the staff has been very helpful. William and Michelle DeLashmutt

I was meeting a breeder in Farmville to purchase a dog, but the breeder had conflicting information…read moreand I just wanted to make sure that the dog didn't belong to someone else. Ridge animal Hospital said they wouldn't scan the dog - get this - they didn't have the time for it and I would need to have a full exam for the dog in order to get the dog scanned. They seem like a money hungry organization if you ask me.

This is a pretty cool little pet shop. The employees/owners are really great and will take the time…read moreto answer any questions you may have. They don't have a huge inventory but what they do have in there is of use to any pet owner or perspective owner. The animals they have are always healthy and well cared for too. We will definitely continue to shop there for as long as they are open, even if for nothing more than the excellent service!

My three pooches got the best care at Trueheart Kennel in Farmville. Well-equipped and organized…read moreinstallation. The grooming of my Airedale puppy was superb and my three doggies were very happy after spending 10 days with Karla Wilson. I trusted Trueheart Kennel in preparation for Hurricane Florence (September 2018), and my three doggies were kept safe, well looked after by professional close supervision. We also got tips on proper dog handling and grooming. We are very thankful to the owner, Karla Wilson! I highly recommend Trueheart Kennel's services.

Fantastic kennel and training!! Karla is absolutely wonderful with the dogs. I've used her on…read moreseveral occasions and have referred others to her and they've been just as thrilled with her and her facility as I have! One person I referred needed to board her beloved dog while she recuperated from knee surgery. She was upset about having to board him but was reassured after speaking with Karla and was sent photos and updates while he was at the kennel. She was so appreciative for all that Karla did for her "baby". I'd give her more stars if I could!!

I have been going to Sloppy Kisses Pet Grooming for almost 8 years. And today is the last time…read more My dogs went in for baths and a trim. They normally have a standing appointment every 3 weeks. Today my daughter went to pick them up and immediately called and said "Mom the dogs hair look like they haven't been cut". I told her to go back in and ask to speak to Robin. The next call from my daughter was, they said Robin is busy. So I called and the girl working the phones was rude and said the same thing when I asked to speak with Robin. Robin returned my call, I am furious at this point. I feel devalued as a client. Robin immediately was defensive and explained that she ran out of regular shampoo, and she would refund my money and I should find a new groomer. I made a trip to her establish to speak with her. I needed to tell her that she didn't even take the time to see what my issue was. This showed me just how much she valued my business. Robin went on to say that she was over booked, ran out of regular shampoo and had to use hypoallergenic shampoo. I showed her pictures of my dogs, share my discontent with her front staff and voiced my concern. After showing her pictures, she informed me that she didn't cut my dogs ear hair. Funny how this was never explained until I showed her pictures. If this is how you operate, then yes you are right, I do need a new groom. What business does this? Over the last year this business has gone from being great to mediocre at best. Robin jumped to conclusions subjecting me to her frustration. She apologized but unfortunately it's too late. I would not recommend Sloppy Kisses to any one.

I have been bringing my shih tzu here for about 8 or 9 years, and we both love it! Robin and her…read morestaff always do an amazing job and Lola gets very excited to go there. The staff is amazing and friendly, and we have never had an issue with her hair cut. There's even a cute little area set up where you can shop for cute dog accessories and treats. They stay pretty booked, so make your appointments a few weeks in advance.

Everyone is so nice. Courtney is very helpful. This an excellent veterinary hospital and the prices…read moreare fair

I love everyone there. They treat your pet like they would their pet. They are patient and you…read morenever feel like a number.

Suzy is the best dog groomer around!read more

Purchased a golden retriever puppy almost two years ago from Golden Rock Farm and it was a pleasant…read moreand positive experience. Breeder answered all questions and provided information needed on my pups parents! We love our Scooby Doo and would purchase from this breeder again!

We purchased a puppy from Golden Rock Farm 3 yrs ago after meeting the most beautiful puppy at a…read morelocal dog event. Our Sully is smart, funny, loving, healthy and really the best dog we've ever had. Smooth transaction all around, pups live their best lives at the beautiful farm... no complaints whatsoever and waiting now for our second pup from GRF!!