Dr. Erika, her assistant and T. at the front desk for their kindness and love for our senior pup at his time to leave this world and enter eternity. You are wonderfully and kind. read more

Called on 6/30 as a new patient to try and get an appointment as per the prompt. Never received a response. Luckily another vet office got me in the next day but it seems like there should be a better process for new clients besides you guys ignoring voicemails. read more

My pets and I love this vet! They are patient, understanding, and really put you at ease when caring for your animals. They are super responsive when you have a quick question or need to request an appointment or prescription refill. I am truly thankful to have somewhere reliable and trustworthy to care for my animals. read more

My puppy started going here when he was 4mo. and every time has been a positive experience for us both. All the staff is incredibly friendly and helpful. They genuinely have better bed side manner than most human doctors. They answer all questions thoroughly and had great empathy when my puppy had worms. I would definitely recommend to anyone looking for a vet read more

Dr. Hailey Montalbano and everyone at River City Veterinary Hospital were incredible! They were very accommodating for my dog Patty on short notice and made sure during the appointment that they were attentive and responsive to all our questions. Dr. Montalbano was incredibly kind and patient, and helped Patty to feel better in no time. They helped put our minds at ease and were very sweet to Patty. They are a great practice!! read more

We perceived an amazing environment since the beginning. The staff was nice and quick via email to make the appointment. Also, when we got there they had a little board with my dog's name so cute! They had cookies and the staff was really nice. My dog wasn't feeling nervous at all. The vet was gentle since it was my first time there with my puppy (and they are my life) and she took the time to explain me everything. She suggested things that I wasn't aware off and she even call me for follow up after one of the exam showed something suspicious. I will stay there forever if I can. It's not only about the vet it's about the whole entire experience. Thank you River City for being a great place. read more

River City Veterinary Hospital - Small details make the difference. - Veterinarians Near Me - Richmond, Virginia

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First timer at River City and we absolutely loved it! Everyone was super kind and welcoming! Offered earlier appointments and were super accommodating. The facility is super clean. Dr. Justin was awesome and was excited to see my pup. He really took the time to answer my questions and check out my wild child. Would recommend to anyone! read more

River City Veterinary Hospital - Veterinarians Near Me - Richmond, Virginia

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My dog has been a patient here for 3+ years and they've always treated her/us with so much kindness and amazing service! Their new location is spacious, stylish and offers amenities such as a coffee station and water bottle filler. read more

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I cannot compliment River City Vet enough. I moved to Richmond in January with a very anxious lab/Great Dane mix. We have never felt comfortable at a vet until we found River city here. We've seen several different vets within the practice and they are all understanding, caring and knowledgeable. 10 stars for River City! read more

FANTASTIC staff, energy, communication, and care provided. I never want to go anywhere else. I can't rave enough about them. I'm a first time anxious pet parent and they were so kind and patient with me, and beyond caring and sweet to my boy! Love love love them! read more

Very informative and kind staff. We took our little cat because she had an ear infection. The vet on duty told us exactly what was wrong and prescribed her meds at a reasonable price. read more

River City Vet Hospital is AMAZING! Our vet, Dr Hansford, is extremely knowledgeable, thorough, detail oriented, responsive, and committed. The technicians and support staff are also excellent, always going above and beyond to help and assist. Our move to Richmond last year was very hard on our 11 year old Pit who already had serious health issues. RCVH came highly recommended and deservedly so. We're grateful to have found them and for the attention, healing and love they're providing our elderly pooch. read more

I can't say enough good things about the people here. I've got a now 14-year old pit bull girl that they bought me another few months and, who knows/ fingers-crossed, maybe even a couple years with. She almost certainly wouldn't have seen her 14th birthday without them! The care they took to make sure she got through her very difficult spleen removal surgery, the amount of above and beyond communication from the surgeon Doctor Anthony (he was regularly emailing me, checking on her well after 9pm at night), and the fact that you can tell that every single person there genuinely cares about the animals they treat, were all more than I could've hoped for. Maybe the biggest compliment I can give is: Lulu has no fear going in that place. Hell, last time she seemed excited, and as they took her into the back room she was wagging. I heard a handful of people all cheering "Lulu!", "Hey Lulu!" after the door closed on her. Treated her like a rockstar. I'm tearing up just thinking about it. If your animals aren't your animals, they're your family, take them here. read more

If I could give them a 100/5 I would. Hands down the best Vet in town. Knowledgeable, wants you to ask questions and understand what's going on with your dog. My family has been with them for years and we recommend them to everyone who gets a new animal. read more

I don't want to mention what vet I goto because he will gain even MORE popularity so I will say this - each time I've been to RCV, which has been almost every 3 weeks for the past 5 months, every staff member has been amazing and pleasant. I truly feel blessed to have found this practice and am so grateful to know my dog is in the best hands. read more

My newly adopted kitten was due for a booster shot, so I took a quick look at Yelp to find a local vet and quickly decided on River City Vet based on the stream of glowing reviews. I was able to book him an appointment for the next week. The day of his appointment, I could not for the life of me find his vet records. I called in a panic after reaching out to the other places I had brought him in hopes the vet records might be in the lost and found -- no dice. The girl who picked up my frantic call was SO nice. She told me they'd still see him and would work through his history as best they could. Fortunately I realized that I had taken a photo of the records and then the shelter emailed them as well, so the little guy was all set in the end. But I so appreciate their empathy and understanding before that happened! [I also found the hard copies like two days after the appointment. So it goes.] When I walked in with him, the staff fell in love. They were obviously animal lovers and it was apparent they enjoyed their jobs! Despite how busy it was during check in, they immediately got him into a room and gave me paperwork to fill out. They said I could let him out of his travel crate, which was great because that baby cat does NOT like being confined and never stops moving. The vet later said that he acts like a dog. I concur! Dr. Angela Graham and her staff cooed at him the entire visit while also providing excellent care and advice. They gave him a shot, a deworming, Lysine treats for a respiratory infection, and an appropriate flea treatment for me to apply. All told, the visit was $40 for the initial exam and an additional $50 for the remainder of services. Totally reasonable! Plus, now my kitty is insta-famous! River City keeps an active Instagram page and they posted two photos of him (one seemingly chill, one crazy). I feel extremely confident in my vet of choice. It helps that they're also conveniently located on Broad Street near PetSmart. An easy drive away! read more

I've been going to River City Vet for about 2 years now and am so happy I made the switch. I've never had a problem scheduling an appointment and I've never had to wait more than 5 minutes to be seen by a vet tech and/or vet. The office provides a yoga mat for him to stand on while being examined (he has trouble on slippery surfaces) and even provides him some cheese to distract him during his shots. We love Dr. Angela - she is so friendly and doesn't mind answering any and all questions you have. She thoroughly explains everything and even called to check up on our dog Zeus after an appointment once. Highly recommend! read more

i am a bit late with my review but my grieving got in the way. i had an 8 year old Yorkie that developed protein losing enteropathy in April, 2023. I had lost one Yorkie many years ago with the same disease and couldn't believe it happened again. Thanks to the skill level and compassion of Dr. Lee Ann Jones at River City Vet, my Lucie made it for 8 months and lived a good life. Dr. Jones did everything possible to save her and when it was apparent she wasn't going to make it, then Dr. Jones went out of her way to be available to me to help me through the palliative care and the hard decision to let her go. With Dr. Jones's care, Lucie was able to be herself (chasing squirrels and barking at the mail carrier) until the last day of her life. Words cannot convey what that 8 months of time with Lucie meant to me. Dr. Jones is the best vet ever! read more

I'm sure I've reviewed them in the past but they are now across the street at 5220 W Broad. The new office is beautiful with ample parking and a ramp that helped my dog with a broken toe today. The staff is amazing they are open late and on Saturdays. Dr. Graham and the whole staff are wonderful. We have a 14 year old rescue from the SPCA that we adopted in 2009. They have kept her strong and healthy for years. Thank you much RCVH for everything. I cant recommend them enough! read more

Amazing and courteous staff that goes above and beyond. They treated my dog (Beaker) with the utmost care throughout the entirety of his life. I couldn't have been more happy with the service that they have provided. read more

A wonderful locally owned practice. We've been taking our dogs here for years. Every vet we've seen has been kind, patient and knowledgeable. They're also reasonably priced and provide options for care based on your budget. read more

The BEST. Dr. Angela Graham has been our primary doctor and a godsend for our kitty. The other vets we have seen are also great, and the staff is consistently fantastic. We have been going to RCVH since ~2017. During that time, I have been so deeply impressed by the quality of medical care *and* administrative work done at RCVH. The doctors, vet techs, and front desk staff are fantastic. Our kitty is sadly nearing the end of her life and RCVH is absolutely invaluable in helping us provide basically in-home "hospice" care for our sweetie and continue to maintain a high quality of life for her. For years, Dr. Angela has helped us navigate our cat's many health issues that have come up. She has coordinated and collaborated with specialists as needed, and she has always taken the time to talk with us for as long as it takes (in person, by phone, by email) for me and my spouse to make fully informed decisions. She is great at explaining complicated medical concepts in a way that we can understand. She gives thorough answers and she emails or calls us to check on our cat. She has fantastic bedside manner and most importantly she has helped us successfully navigate many health issues with the appropriate partners (internal medicine, specialists) in a way that has resulted in good outcomes for our kitty. The rest of the RCVH team is also fantastic. The staff goes above and beyond to provide excellent service. They are always friendly, constructive, and competent. The very rare times in 6+ years that they made any mistakes (e.g., leaving a medicine out of our bag to take home), they quickly apologized and fixed it. And they are always reply quickly to emails and voicemails - there is never any sense that my request is lost in the void somewhere. A simple example: I recently left a voicemail with a question for the doctor, and the front desk staff called me back within 90 minutes with an answer (they listened to the VM and asked the doctor and called me back all in that timeframe - I wish human medical offices were that quick!!). Also, when my parents' cat was very sick and my parents wanted a second opinion, Dr. Angela and RCVH were willing to fit them into their very busy schedule - which meant the absolute world to me and my parents, so they knew their sweetie was getting the best possible care. The RCVH team knows how to build a positive and trusting client relationship. After interacting with them, I frequently think, wow, I wish my (doctor's office / barber / grocery store) were this amazing. Thank you so much, Dr. Angela and team. You are truly the best. read more

Best experience I've ever had with a vet. I brought my 6yo dog in because she was having discomfort in her hind end. After doing an initial exam and an X-ray to rule out arthritis and other chronic conditions, Dr. Bebout and Dr. O'Sullivan spent nearly an hour with me figuring out exactly what was going on with her. They stayed past closing time just answering my questions and explaining the nature of the issue (which turned out to be a luxating patella). Clearly very passionate and knowledgeable about their work, I can't recommend them enough. read more

If I could give Dr. Anthony and his staff 1,000 stars, I would. If I could give them 10,000 stars, I would. To say that these guys go above and beyond does not do justice to their love, passion and dedication to both the animals they treat as well as their owners. I was referred to Dr. Anthony by a fellow animal lover and advocate. Our first visit with him was a long one; mostly because he had SO much amazing and wonderful information to share about how we could best help our animals; and a lot of it was for services or products that his practice does not carry. His staff is kind. They run ON TIME. (These were big issues at other practices we tried over the years.) I knew, when we first walked in and saw a welcome board with our pets' names on it that we were in the right place. Dr. Anthony had recommended we have our hound's teeth cleaned. In order to do this, they put animals under. Unfortunately for us, the blood test they offered before using anesthesia showed that there were some serious problems with her kidneys. Things quickly went from bad to worse. I truly don't believe that there is any veterinarian in the entire world that could have done more for us than Dr. Anthony did. He FOUGHT for us. Harder than my husband and I were able to do on our own. Dr. Anthony never, ever gave up. We eventually lost our battle, but trust me when I say it was not for lack of trying everything humanly possible to save her. Dr. Anthony was kind and compassionate and devastated along with us. He was up front and honest and aware that so many things can get extremely expensive and financially draining so he talked to us frankly about cost with every new endeavor that we tried. But I suppose the real demonstration of his dedication was the card that HE - not his office, or his staff - but the lovely, kind and beautiful card that Dr. Anthony personally wrote and sent expressing his condolences. I truly just cannot say enough good about Dr. Anthony or his practice. read more

River City Veterinary Hospital - Veterinarians Near Me - Richmond, Virginia

This is a followup to my review and response from River City Vet. Our dogs are family. We want the best for them. I would have given a 5 star review on my first visit for an annual for my dog in June. By July 22 it dropped to 1 star. They state they "provide emergency services." I needed just that when I returned. I am new to the area and they were referred by my real estate agent. I went where I thought I could get help. I was terrified my dog would die as she had collapsed. No history was requested. I did not know they had not received it from the prior vet. The vet she saw was very new at only 4 months. My dog is very lucky I am a long time nurse. ** Documentation was way off and is now deleted from their pet portal...He had no idea what he was assessing and the documentation proved it. My dog was not admitted for "dehydration" as stated. I requested fluids as she was in need and could not drink on her own and could not after we left. It was extremely hot outside. I had a valid request. She did not have " Neurologic dog dementia" or "old dog disease" as he stated due to "vestibular" issues. My dog did have an inner ear infection, not documented in his notes, even as I was told her ears "do not look great" by the tech and then given ear drops for her. They were looked into only after I requested they do so. Vestibular issues are found in inner ear issues as well. ** Older dog judgements/opinions... The problem is a veterinary service that sees a 14 year old dog and writes them off as having "old dog dementia" without bloodwork or doing anything but giving oxygen and an injection for nausea. This was his opinion. I had to request the fluids and ear check. I called a hospice vet, as he stated I needed one for the dementia and also a possible brain tumor. This hospice vet, referred by a neighbor, is who gave me the numbers of mobile vets who could come to my house. This vet was not convinced hospice was needed at this point. As it turned out, the mobile vet was fantastic. There can never be enough said about a vet who listens and works with you as this mobile vet has done. I was given more of the antibiotics I needed for her ears. My dog, I had researched, had 5 of the 9 symptoms of toxoplasmosis from the 13 cats next door. Blood was drawn and another antibiotic was prescribed which helped symptoms not related to her ears. Both antibiotics worked on the active/chronic infection that was found in the bloodwork. On follow up, as she was getting better, a culture was done on her ears. She still had minor issues, which deemed a change was needed in the ear drops. After over 7 weeks, my dog is up and running. She shows no signs of dementia. Her actions are deliberate and thought out. This morning she walked a brisk 1/2 mile. I called the office after the visit to followup and all was basically pushed back on me. If she had ear issues I should have called and made an appointment. This was more than an ear issue. They are not there for emergencies. So take that off the ad. I was the one who interrupted their "protocol" for the day with an emergency. I had called ahead to say I was coming, but the message I left was never picked up. The vet who treated her never came back after he left the room and never called to follow up that evening or ever. The office never followed up until my review with a "sorry for your stress" and, yes I was extremely stressed, at the lack of caring or compassion. They have a full accounting of everything that has happened and have offered nothing, including a sincere apology, even with knowing the full story. I feel refund is in order, but I'm sure that won't happen. Vets are very hard to find following Covid and the decrease in really good ones is definitely felt. There are also not enough vets to treat the feral cats with TNR as they have multiplied twofold since Covid in Richmond. My impression is this is a well pet boutique vet office that does not want anything to interrupt their given office protocol. Remove the documentation and respond with no communication, which they say they are "striving to improve," and this visit will go away or never existed. Emergencies happen. Just be nice with caring and compassion. Our dogs are family so we must be proactive their care. My trust is gone with this group. I am extremely disappointed and it makes me sad as I believe they can give good care, but only when it suits their best interest. read more

Where to even begin? When I started taking my pets here, Dr. Anthony was charged with the difficult task of telling me my dog of 10yrs had cancer. He was empathetic, supportive and helped me make the right decisions based on how she was progressing/declining. When it came time to make that dreaded choice, he and his entire staff could not have been more amazing. He gave me a time frame of when she wouldn't be suffering that also allowed me to process/come to terms with her passing. We were set up in a private room and I held her paw while she passed. They allowed me time with her and did not rush me, even though it was time for them to close. When I came in after for my other pets, the ensured that I was not seen in that exam room - something I still feel to be incredibly sensitive and so very much appreciated. Today I had the pleasure of working with Dr. Leann for one of my cats - and the contactless/drive thru service was still as impeccable as always. I am never not impressed with their continuum of care. I love this team and will always be thankful that they exist and do such amazing work. read more

I noticed a concerning lump on my 9 year old dog a few weeks before we were moving halfway across the country to Richmond. Stressed is an understatement. I'm so glad I found this vet - they got my pet in as soon as possible after my arrival and immediately sprang into action to get a surgery scheduled. They were not only patient with my loud and wiggly beagle mix, but patient with me as I expressed my concerns and asked a million questions. Surgery went well and recovery is going smooth. They have been so kind, supportive, and caring - I really couldn't ask for more. And their pricing is fair! As long as I live in Richmond, I will be bringing my pets here and no where else. Their facility is clean, very knowledgeable staff, organized, and just very well run establishment. Thank you thank you thank you River City Vet Team! Best in the business! read more

I have been to many vets in the RVA area as a former representative for a dachshund rescue group and I have been soo impressed with Dr. Anthony & Dr. Heather at River City Vet. So many area vets are owned by corporations now and seem to be in it for the money. I can tell that is 100% not the case with River City Vet. They are in for the animals. You can really tell they care! I know without a doubt my 4,15, & 17 year old doxies are in the best hands. I can not say enough good things about River City. I don't trust my dogs care to anyone else. As a petsitter/dog walker many times Ive had to email them with random questions and they've always gotten back to me in a matter of hours or sometimes even minutes. When ever I walk in the door the staff is always so welcoming and I'm treated like an old friend and my dogs as if they're their favorite pet! Their prices are comparable if not better than other area vets. If your looking for a vet in the area I highly suggest you use the team at River City Vet! read more

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I have all good things to say about this Veterinary Hospital. From the welcoming vibe when you walk in, to the personal service you get from the vet if they need to talk with you. It is hard to find a place that you trust for your pets, and coming here is usually a pretty good experience. The people here care about your pets, and they even have a little sign for future, new pets, that are coming in for care. Thank you for doing what you are doing, and I would highly recommend this Vet for any pet needs. read more

Please be patient with me, as I am new to Yelp!™ and hate leaving reviews. I've been taking animals to River City Veterinary Hospital for 5 years, while contemporaneously taking animals to other clinics. I can afford to do that, but you can't. Ask for Dr. Angela. Heather is the best. read more

I can not even begin to express my love and gratitude for River City Veterinary Hospital! This family owned business strives to deliver exceptional customer service and treats their clients like family! The owners, Dr. Anthony and Dr. Heather have put together a stellar team who truly care! My entire family drives to see Dr. Justin for their dogs care some live in Charlottesville some live in DC and myself in Chesterfield. There is no veterinary hospital better thank you River City Team for all the love you have shown to my family! read more

Moved to Richmond this year and two work colleagues recommended River City Vet. They have been amazing with my Boxer. the first vet I saw called me back after a follow up question and took the time to answer my question. The second visit was unfortunately a really sick visit and they were outstanding in every way. The receptionist got me in that same morning and everyone was so awesome. Very happy to have joined this practice! read more

If I could give a sixth star, I would. This vet hospital is incredible. Everything is clean and very professional. The vets are friendly to humans and four legged friends alike. Also, working with their front desk staff is great. They are always quick to reply to emails and calls. I'm so glad to have a vet that's so on it. We love the River City Vet Hospital! read more

Been taking my cat here for quite some time now, after a friend referred me to them, and I got to see first hand when I was with that friend for a very tough appointment there with her cat. Dr. Anthony O'Sullivan is always a huge help to me when I've had issues with my cat for various reasons. He's thorough and very animal-friendly, which is obviously a plus. I never know whose nerves are more torn up from the visit, my cat or mine! But the staff try their best to get us both to relax... I just hate to see my baby get worked up! Another thing I'll add is that they really work with me when I need to get an appointment, which is very helpful. Definitely will keep taking my cat here and highly recommend them! read more

We have been taking our dog to Dr. Anthony for many years. He is absolutely amazing and the best vet we have ever seen. Dr. Anthony always gives his full attention, is extremely caring and patient . He always goes above and beyond to make sure that our dog is getting the best care possible. When we need advice he is very timely in his response and then follows up afterwards. We are very grateful for all of the help that he has given us. read more

River City is as good as it gets. We followed Dr. Anthony to his new practice when it first opened years ago. We won't go anywhere else. I had adopted a few medically fragile dogs that I had previously fostered through a rescue as well as my two original dogs. All my dogs received top level care always but for some of my fragile guys it went above and beyond even top level care. One of my dogs was arthritic, had issues digesting nutrients, was on a homemade diet, was allergic to the planet earth, on tons of meds and supplements and although we found him to be lovably grumpy, I am sure many others did not share that opinion. When I brought him in for appointments, they treated him like family. He had the best care and Dr Anthony regularly did research to offer new and alternative treatments to some of his regular ailments. I know that this high level care extended the length and quality of his life. All of my dogs benefit from this attention to detail and compassionate care. The office is always clean and the staff are so friendly. I can never seem to remember to call during business hours to refill meds or make appointments so I usually email those requests. They always respond promptly and are so helpful. Originally I didn't want to see any of the vets besides Anthony and although I do still schedule annual visits with him, at this point my crew has seen everyone there multiple times and they are all great. Five stars is not enough! read more

Amazing vet! I have used multiple vets over the year, and I haven't used another one since the first time I visited them. They are super friendly, knowledgeable, and understanding the financial hardship that families may be under, and their prices are incredibly reasonable compared to, really, all other vets. If you're looking for a vet for the first time, or need a new vet for your pets, this is the place to be. You will not be disappointed! read more

Dr. Justin is awesome....he has patience, he listens and take everything into consideration before making any decisions for your pet's health. read more

This Review with be "Short & Sweet". I want to say Congradulation to Dr. Anthony O'Sullivan and his Wife, Dr. Heather O'Sullivan for being Voted in the STYLE Weekly Magazine for having the BEST Veternarian Hospital in Richmond for 2015. http://www.styleweekly.com/richmond/best-veterinarian/BestOf?oid=2207739 You and Heather open your Hospital less than 1 year ago, and it shows how the two of you are the BEST for our beloved Pets/Kids..... Thank you Tom Cooke read more

We've been using these vets for many years now. They are always quick, friendly and great with our dogs. Highly recommend! Even though we moved to the other side of town we will definitely be continuing to get our care here. 10/10 would recommend! read more