fast and efficient, plus friendly service response with questions answered professionallyread more

I'm very happy I chose Central Jersey Masonry and Chimney for our factory fireplace replacement…read more We knew it was time replace our unit and upon inspection, owner Mike verified we had a rust issue that was far advanced than we feared. Fortunately it was his experience that steered us to a unit that was likely in stock and would prevent an extended back-order waiting period. Once the unit arrived, his team was immediately dispatched in full protective gear for the install. However, it was once the install was completed we realized we chose the right contractor. A small install hiccup brought Mike himself to our home at 8:00 at night to correct. THAT'S what you expect from a top caliber company. Something you really don't see in contractors these days. You won't go wrong with this crew!

The tech showed up on time. He was skilled, polite and he took the time to go over ball 3 flues…read morethat I needed to have cleaned and explain what he was going to do. He also took before and after pictures of each flue to show what he"d done. Prices were fair, and he did exactly what I requested without trying to sell me on anything extra. Excellent service.

do not use them. Their vacuum that sucked up the soot blew up when we moved in trashing our…read morefurniture and walls. we had three estimates on the damage to repaint the ceiling and walls impacted, plus the furniture, and they NEVER paid us. please feel free to reach out if you have any questions

The most obnoxious service person you could imagine. The didn't do what I called them to do. Just…read morecleaned the logs and stacked them in the stupidest configuration. This after waiting 2 months for an appointment. And the worst they said If I call them back and the logs are moved they will charge extra. What a joke. I would never ever call them again. If you need service for your gas fireplace call ANYONE else!

About 2 years ago we got a quote for $4000. I went in there today because we had our gas run and…read morewas expecting to pay a little more, but not a price gauging amount making it now $6000. The salesperson was nasty. He looks at the paperwork and says well that's not the price now. You are looking at least $6000. If he had been nice about the way he said it I might have had a different outcome. I told him he just lost my business and that price was ridiculous. He yelled something back to me and I walked out and told him to F off. I was FUMING! If the salesperson was this bad, I can't even imagine the service. STAY AWAY!

We've had a jotul wood stove installed by them for over 10 years now and we're very happy with…read moretheir recommendation as it's been a great heat source without the fluctuations of oil prices. Nicely done clean installation!

Had a great experience with Bowden's yesterday to conduct our biannual maintenance for our gas…read morefireplace. Friendly and efficient service engineer who arrived within the designated time window. Cost of the service was an excellent value for us to ensure our system is clean and safe for use this coming winter. Highly recommended!!

I am to old to do the thing I could do at one time, our gas fireplace was not lighting and I was…read morenot able to get on my knees and get the job done and then I found these guy. Matt & Scott came over and cleaned up the fireplace were very neat answered question and were great. I hope I will not need them again but it is great to know they are there. Thank you guys, it was so nice to put the fireplace on when we had some cool nights

This company is awesome. They delivery what they commit to in a timely manner. Their staff is…read moreprofessional and friendly. Installation was perfect. I would recommend this company to family and friends.

The installation went very smoothly. When we didn't love the way it looked they replaced it with a…read moredifferent set at no cost . Incredibly accommodating

Excellent experience from start to finish. We had a difficult project due to the space constraints…read moreand what we were trying to accomplish, but Ken explained everything very thoroughly, no rush or pressure, took his time and educated us. Jason spent over an hour with us sketching out exactly where all everything would go to fit among a lot of other components. The guys who came out (I forget their names, sorry) were great. Explained everything, careful, and did a great job. Super happy with the finished product. Thank you, KJB!

As property manager for over 30 years, it is rare to find a contractor who cares more about helping…read morea person as opposed to making money. Recently, I was stumped by an issue with one of my residents. While Bridgewater could've set an appointment and charged me a fortune only to tell me they couldn't resolve the problem, this contractor not only declined the work because they knew they couldn't help ultimately, they gave me competitor's names and numbers AND educated me on soooo much about the issue so I could make a better informed decision when the time came. I wish other contractors would take page from Bridgewater Chimeny's book and devote themselves to helping people!

Michael is a leader in the Chimney industry. If you want an honest inspection of your chimney, you…read morecan't find any better than Bridgewater Chimney Sweeps.

I rarely leave negative reviews , but this has been frustrating and just completely disappointing…read more Be aware! I was asked to do a 75% deposit back in Nov 2025 to be able to rush the fireplace for a Christmas install. After i made the deposit communication nearly disappeared. I had to physically show up to their showroom to get answers. Christmas install never happened. They promised January install, again, did not happen. They offered a discount for the one last chance on doing the "right thing" we gave them the benefit of the doubt and agreed to a February install... then again, no show no call! After that, i was promised a full refund within a week. No refund within the week occurred, after sending a certified letter, they returned half of the deposit... We're in April and a significant balance is still outstanding! Despite multiple follow-ups and patience on my end, this has not been resolved. I've now had to move forward with formal action to recover the remaining funds. I'm sharing this so others are aware and in hopes the company will resolve the matter promptly.

Beware of this company!! Back in September, my husband and I purchased a gas fireplace/install in…read morewhich Marta told us it takes 4-6 weeks for the fireplace to come in. We put a $4,300 deposit down on our CC. After 5-6 weeks, we were wondering the status of our fireplace and after calling, Marta stated that the fireplace was in. We wondered why she didn't call us to inform us? She gave us an install date of 11/18. When they didn't call the day before to confirm, we called them and they said they told us it was for the 11/25. That was not true but we weren't going to argue. The 25th rolls around and once again we did not hear from them and called them to confirm the day before. After numerous phone calls and leaving messages, we finally got in touch with Marta who informed us that they couldn't do it again they were backed up. She then gave us another date for Dec 5 and said it would definitely be done then. Once again, we did not hear from them the day before and we called them to confirm. They did not answer the phone. We called several times and then decided to call from a different number and surprisingly Marta picked up the phone! She made an excuse about phone troubles at the office. She then cancelled the install AGAIN! She said they were having a problem with their main installer and didn't know when they would be able to install our fireplace. She gave us the option to receive a refund which we were going to choose but then said she would definitely know the next day when and if they could install our fireplace. We said ok and agreed to wait until the next day to find out. She promised she would call the next day but never did! So there we were 3 months later, with a hole in our wall ( we did the demo) and $4,300 in the hole. Days passed and weeks passed, no call. Whenever we called, they never answered. We left messages with no call back. We were never able to get in touch with them. They ghosted us! We ended up disputing the $4,300 deposit with our CC and got our deposit back weeks later. Unfortunately, we still have a hole in our wall and no fireplace, no phone call, and zero contact with the company. I can't believe that this company is still in business with such poor customer service. If they couldn't do the job, why couldn't they just be honest? We wasted 4 months waiting for nothing and now have to find someone else to do the job. Save yourself aggravation and go elsewhere. Embers was actually recommended to us by two friends so I'm surprised they would conduct themselves in such an unprofessional and unethical manner.