We hired Ryan & Son to perform a Level II chimney inspection during our first home purchase. The inspection day went smoothly, but afterward we really regretted working with them. They told us we'd need to fully replace the firebox and flue, and that doing so would trigger a series of code issues, recommending a full rebuild in the $15-20K range. This directly contradicted the seller's professional, who said the issues were easily repairable for closer to $7K. We eventually had to bring in in a third party, who confirmed the seller was right and said Ryan & Son seemed to be "trying to sell us way more than what was needed." We felt incredibly frustrated because we paid for clarity and guidance but ended up with more confusion, making our home-buying negotiations unnecessarily difficult. They were not in our corner, even though we paid them to be. A quick check of their Yelp reviews shows others have had similar experiences, so this doesn't seem like a one-off. I wouldn't recommend using this company if you're hoping for honest, helpful insight; especially during something as stressful as buying a home. read more

I called only because I needed a cap for our chimney. The woman in the office said they had to come and do an inspection and report. Naively, I said yes. They told me I needed a chimney liner. I could have told them that I did not have one. Did I need to pay $199 to be told that? When I asked for the fee back, they said they would only fold half of it in if I agreed to their overpriced proposal. This is not good business although I am sure the owner will have an answer in response to my ad. Actions speak louder than words. read more

Dan did an excellent job inspecting the chimney's at the home we're buying. He found a number of issues we're going to have the sellers correct. read more

We have used this company for all of our home purchases in the last 22 years. We have had nothing but good things to say. Our home inspector was new to us on our most recent home and he commented about how thorough the chimney guy was. People in general need to take chimneys seriously- our first experience with Ryan and Son, they discovered a really bad situation and when we opened the wall, they were right. Highly recommend read more

I had an excellent experience with Ryan & Son Chimney. I needed a level 2 chimney inspection. The office staff got back to me within a day to schedule my appointment and sent me a written estimate for the work that was going to be performed, along with a full explanation of that work. Bill arrived at my house exactly on time. It was obvious that he has been in the industry a long time and is incredibly knowledgeable. He explained everything very well to me. He even wore boot covering the entire time so that he wouldn't dirty my floor. It couldn't have been a better experience. I've already recommended this company to a friend. read more

I contacted Ryan & Son to repair the igniter on my fireplace gas logs. They said to touch the fireplace they need to do an inspection and cleaning. Cost was over $200. I agreed to the work. The service man showed up on time, inspected cleaned the fireplace, but did not repair the ignitor. The primary reason I contracted them to do the work. While speaking with the service man he began to use foul language with me and in response I asked him to leave my property. I left a message for the owner who contacted me. He apologized for the interaction and bad service. He then promised me he would personally resolve the problem and that he will schedule time to come out and fix the ignitor. Five weeks and four phone calls and voice messages later he never showed or returned a call. I will never use this company. read more

I have learned that Ryan and Son is in cahoots with realtors to inflate the actual cost of chimney repairs. They generally quote about 17,000 and scare buyers into making unnecessary repairs. We as sellers were lead to believe that our house was unsafe and that our buyers were in an unsafe dwelling. Our buyers walked away either because they were scared or they wanted a 17,000 credit. Beware of this unscrupulous and dishonest behavior. We got two other opinions and found out that the pictures in the report were not even pictures of our chimney. We did the necessary repairs which totaled $1500. read more

Ryan and Sons caused a lot of stress after they did a fireplace inspection for the potential buyers of our home. Their report claimed multiple non compliant issues with our fireplaces and materials. We called our installer who has been in business many years and he said let me guess what company did the inspection. He knew it was Ryan and Sons. We reached out to our town inspector and he assured us that our all fireplace permits and approvals had been certified by our town Class 1 licensed building Inspectors using state of NJ construction and international codes. There was absolutely nothing wrong or unsafe about our fireplaces. read more

Ryan and son just recently installed a free standing wood stove in our great room. They were excellent from the initial contact, to the estimate, to the install. Every employee was super professional and the process was as smooth as could be. I highly recommend this company. They left my home spotless and the stove looks great. read more

Ryan And Son Chimneys Contractors - Lopi 1250 installed March 2020 - General Contractors Near Me - Landing, New Jersey

If I could give 0 stars I would. This company has a reputation as "deal crushers" in the real estate community. Our fireplace is in working condition. We purchased our home 5 years ago and had an inspection and some minor work done. We have cleaned and serviced along the way with a very reputable/fair company called Village Sweep. This company came in and quoted our buyers $18,000!!! They claim to care about safety which is why their reports are 15 pages of issues meanwhile $$$$$ is all they care about ! I'll be bringing an honest company for a second opinion but not worth the stress and headache. Such a scam! Stay far far away from this unethical company! read more

Excellent work and outstanding service. The crew and Dan, who gave us the quote, were punctual, harding working, honest and went beyond my expectations for high quality service and professionalism. read more

I'm a realtor representing sellers. Twice this company (different homes) evaluated the chimney on fairly new homes and scared the buyers off. On both inspections they recommended brand new chimneys. Other reputable firms came in and stated otherwise. Stay away. Not to be trusted. read more

Same complaint that Tracey M has and I heard through another real estate agent they had the same experience so this isn't coincidental. Ryan and Son came in for 2nd level chimney inspection for the sellers of my house. The recommendation was scathing and led us to believe our house is unsafe and said we needed a new chimney that would cost $27K. Buyers asked in lieu of repairs they wanted the repair cost off the sale of our home. We instantly became skeptical thinking if our chimney was so unsafe why wouldn't they want it repaired. Answer... they were trying to deflate the selling price. We live in a well made home built in 2000 by a very reputable builder. Brought in TWO (not one) chimney experts and they laughed when we showed them the report. There was nothing wrong with my chimney other than a sweep and needed to be sealed. BEWARE if you are a seller and this company comes in for a 2nd level chimney inspection. PS... the buyers who hired this company backed out of our deal probably because of the scathing fireplace report or they just had no intention of paying asking price for home when we wouldn't play lower the price game. Regardless, we sold to a wonderful couple and didn't have to lower our price one dime so in hindsight, thank you Ryan and Sons for your dishonest report. read more

To start I'm giving them a ZERO. They inspected my chimney for the sale of my house. Basically after getting the report i almost dropped to the floor. How ridiculous the estimate. The house was built 1964 to code back then. Other than a few things like including a new line, back plate inside the fireplace and a sweep it works fine... They quoted us that the job will cost almost in the $20.000. The comments on the report basically meant i would have to knocked the whole thing down an rebuild from scratch. Later I checked their reviews and I wasn't surprised! Also my neighbor had the same complaint as us. Ridiculously expensive read more

Very professional. I used Ryan for a home inspection and they were great. Alerted me to potential issues and gave options on how to fix them. I would recommend them to anyone. read more

Fantastic service from start to finish. The young lady on the phone was informative and helpful in getting the appointment set. Jason arrived on time and got right to work. He was very careful to protect the rugs and floors, and did not mind our curious dog. He noted some repairs we needed to our mortar and was patient with answering my questions. Would highly recommend. read more

Just to clarify, the house Ryan and Sons was going to work on is not in Lodi and I'm not going to be posting my address on the internet. Bill is also a liar, his company is the worst customer service experience I've ever had aside from Comcast. I contacted them repeatedly to schedule an appointment or confirm the one I had without hearing back from them. I've already reported them to the BBB. read more

Fantastic company - came out to do a level 2 inspection and an estimate for repairs for a potential house we were looking at to buy. Very knowledgeable, kept the house clean, efficient, professional and thorough. They examined every aspect of the fireplace, chimney and boiler connection and informed us of all the issues. Their report is ready within 48 hours and we would use them again for sure. Highly recommended. read more

I have been using Ryan and Sons to both install and service annually our pellet stove for well over 5 years. Not only were they extremely professional, they were very well mannered, laid down plastic to protect my hard wood floors, shoe covers, as well.. the work is always done in a timely fashion, and unlike a previous review posted by "Zach A." I've never once had any issue with them customer service wise, nor have I ever had an issue scheduling an appointment. read more

I contacted this local company for a routine chimney cleaning. Their responses and communication were always timely and professional. We were able to book a service appointment within a short window of time. The day of the scheduled date of service, I was dismayed to find my fireplace flu rusted shut and my fireplace full of 2 inches of water. I assume this flooding had occurred during a recent heavy rainstorm. My fault for not checking the fireplace sooner ... Anyway the gentleman who came had a look at the chimney and diagnosed the problem as an old fashioned style cap that was not keeping the water out. He ordered the inexpensive replacement part (~$50) and returned on another agreed upon day for the repair and cleaning. He very kindly did not charge me any fees at all for the half hour he spent on this initial visit. Unfortunately during the subsequent cleaning we discovered the damage to the fireplace was more extensive than expected. He still managed to do as decent a cleaning as possible and we discussed several options for future chimeny repair and replacement of the aged fireplace (it is probably close to 30 years old - so old the company that makes it is out of business for 10+ years already). The advice he gave me was logical and reasonable and he did not push any hard sales of products or other services. He also only billed a reduced amount from what I was initially quoted for the full service, in total for the parts, the repair, and the partial cleaning which was very fair compared to the full price that I was expecting to pay. During all of our interactions I had the utmost confidence in his professionalism and knowledge of his field. I will definitely recommend this company to others and use them again in the future. read more

A knowledge based inspection as opposed to a sales based inspection makes all the difference.

Did a chimney inspection and cleaning for me, Hewitt NJ area. . Gave solid advice about possible repair options, without hard sell. Very pleasant and professional. I will likely hire them to install a stainless steel chimney for me in the future. Would recommend them. read more