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BlackStone Insurance Services

5.0 (1 review)
Open • 10:00 am - 7:00 pm

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North American Title Company

North American Title Company

(4 reviews)

Very sorrowful follow through and follow up on their end. Title companies are like a liaison…read morebetween the client and the bank and they dropped the ball BIG time as I patiently waited for OVER 6 months for them to fumble through documents and answer inter office emails. I guess it got so bad on their end that that put me into an inter office email and literally asked "what do we do now?" Really??? They're not skilled or trained enough in what's supposed to be their wheelhouse; their profession. Sorry and sad company with seemingly no umph; very lackluster and seemingly mo intensity to move on important matters expeditiously! Close your doors if you're not going to do right by another bank's or mortgage company's customers that they've entrusted to you!

I'm purchasing a property in Sacramento, CA and went to this branch since it was located closest to…read moreme. I gave them a personal check for the escrow deposit. Apparently, despite being the same company, they are on different banking systems so they males my check out and apparently it got lost in the mail. They didn't bother to contact me personally and just send emails telling me the check didn't arrive, they don't know where it is, and I need to wire the money to them. So now I'm stuck paying a check cancelation fee, wiring fee, and late just because their company didn't do a good job of tracking their own money flow. Ridiculous. Large company with little regard for their clients and I would avoid them completely and go with another escrow company.

BlackStone Insurance Services - lifeinsurance - Updated June 2026

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