Recently, I had a problem within our community - with some people walking their dogs on the grass…read moreby the affordable housing condos instead of going inside of the designated areas- It's the only grass and landscaping that we have in front of our affordable housing units and the grass was all burnt. I put a review up and I was told to take it down. After speaking with a retired judge, he said I have a first amendment right as long as I'm telling the truth, which I absolutely am and, I always have pictures, videos and emails to back up my claims! He advised me to wait a few days to see if the management company does anything about this issue. He said they would have to address it because there is a curb your dog Law in Essex County. I'm not sure if the management company did something but, since Monday, I have only seen 2 people bring their dog on our grass. Which is quite a difference from 10 - 15 a day. My only hope is that they stay on top of this because nobody wants to walk to their mailbox and smell dog urine.

The worst property "mismanagement" company imaginable. They…read moreare rude unresponsive argumentative and unhelpful. If there were a negative rating numbers I could give, I would do so without hesitation. Residents are required to use "their"contractors, who are unresponsive and rude too. Run away, as fast as possible. Your HOA fees will greatly increase and service will decrease dramatically.

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

John, Heather and Joe are the best! We have used Good Hands to check on our home whenever we are…read moreaway for more than a couple of days. We have been away at times for a month or more and it has been very reassuring to have them make sure that the house was secure. They are very flexible and willing to accommodate special requests, like watering plants and monitoring fish tanks.. We have found them to be reliable and thorough and highly recommend Good Hands

From the owner: Fully Licensed, Bonded and Insured Residential Property Management Company. Some services include:…read moreHome maintenance, Vacant home watch, Income property management, Seasonal maintenance, Home repairs, Concierge services, Free home rental value analysis, Free home sale value analysis, Lease preparations and renewals, Complete property management and more.

I'm an owner in a condo community and have had constant issues that have not been addressed though…read moreI have been in constant contact with them. We pay Cedarcrest tens of thousands of dollars every year and they do very little besides sending out payment books. Main issues: -Lack of timely responses, if any at all -Changes in assigned property manager and assistants so we're always in transition mode and no one knows what's going on -Lack of continuity so I have to explain my situation to each new person -Manager is not familiar with our bylaws or real estate law which forces an -Over reliance on lawyer and that we have to pay for every query -Directors and owners are difficult to reach and lack accountability Community wide there are so many complaints. Terrible service. Inept and unfriendly staff. Organizationally, Cedarcrest seems to be a mess so that brings chaos into our community.

Since Cedarcrest has taken over our bldg's. management, I have found their staff (both Guy and…read moreHeather) to be professional and courteous, willing to help and respond to any concerns whether via e-mail or in person. Their office hours and their open door policy is a great improvement over the previous mgmt. company. I just wish other residents would stop complaining and throwing blame at issues that were caused by and ignored by our previous Board and mgmt. company. With over 400 apartments, they surely have their hands full in dealing with many issues and personalities.