Lovely lady who does the grooming. Very clean. Very friendly. Very reasonably priced. Will be going…read moreback again. She made it easy to drop the pups off. She did excellent work.

Worth the trip to Grand Island! We called a few places and found Mandi to be patient, professional…read moreand so personable. Our long haired male cat, Sampson, had a serious mat on his rear and they took care of him and had him back looking as handsome as ever. Their prices are very reasonable and they have Saturday appointments. Highly recommend to all the fur lovers in the WNY area.

We took our dog to Buffalo Barks while we were traveling. Because they allow the dogs to interact…read morewith one another, and because they don't monitor what is going on, our dog was attacked by another dog and killed. I found out after that happened to another friend of ours, where their dog was attacked but survived. And just today I found out that it happened again to someone else's dog. If you care about your dog, do not take them to Buffalo Barks.

This place might be 5 minutes away from my apartment, but I would rather take my money and spend it…read moreelsewhere. During our January session, my pup's cut was awful. His fur was uneven, his face was stinky, and he was absolutely terrified in the car. I knew it was too good to be true when Buffalo Barks called me half an hour later telling me he was ready to be picked up after I dropped him off. I've been to multiple grooming salons where it takes at least 90+ minutes. That was my first bad experience. Second bad experience: I had made a grooming appointment on Friday March 6th. I show up and the guy tells me that he "called me and left a voicemail" stating that the groomer was out sick. I didn't receive a voicemail and rescheduled for Sunday March 15th. I showed up at 3:30pm which was our scheduled appointment and the place was closed. I called them the next day on Monday March 16th and the guy told me, "Yeah, we closed at 3pm yesterday because no one else was coming in." I literally saw this guy write my name down in his calendar. They obviously didn't thoroughly check their calendar. I rescheduled for that Thursday March 18th only for him to call me back and cancel my appointment TWICE. I eventually just let them pick a time for Thursday because I needed my pup cut ASAP. Mind you, he was supposed to get his hair cut on 3/6 and he was scheduled to go on 3/19- almost 2 whole weeks later. My dog is a shih tzu and his fur grows fast! I have no clue what happened to this place. I had a great experience the first few times I took my pup there. I ended up scheduling a grooming appointment at Dog Days of Buffalo where they took my pup the next day. I called Buffalo Barks to cancel my appointment and they had the audacity to ask me if I wanted to reschedule. I told them no thank you! I rather learn how to cut my dog's hair than go back to that place again.

I love this place! They're always so welcoming and they actually care about our pets! The selection…read moreis great and the prices are competitive. So awesome for a place to sell high quality pet food in this area. They even have great harnesses and jackets for pups! I won't shop anywhere else!

No help at all too busy talking to one another l was looking for diet food dog food it would to…read moretalk in the back behind the counter to come out me and you asked if I needed help

They took excellent care of my dog when I went on vacation recently. Best place for boarding pets…read more I highly recommend.

I really like this facility. I have a very shy little pup that can be a handful when his anxiety…read morepeaks and I'm hesitant to bring to new places. Not that I don't want to, I'm just afraid that he'll become reactive. I reached out Chris and explained the situation, that a new dog owner I've had him in classes, worked on socializing him and tried bringing him around people but sometimes I feel like he needs to experience things without using me and my husband as a crutch. He has to learn to adapt and adjust. Chris was great and cautiously welcomed my little guy. It's been tough but everyone has a lot of patience for my little buddy and they see that he's improving. We're trying to bring him to daycare once a week but we're limited to a few days. So far, it's been a great experience and we see some major improvement. The facility is clean and well taken care of. The staff is great and super patient. I'm very appreciative of everyone I've come across.

They took care of my dog this past weekend. She did great. I would recommend this place in a sec…read more Staff great and clean.

The owner was extremely rude she wanted to evaluate my husky to see if she was capable to be…read moreboarded there during my trip and she told me that my husky was going to be a problem and acted like my dog had rabies or something

I'm just getting back in the hobby after 27 year sabbatical.. Joe and Annette were very helpful and…read morealso very knowledgeable.. this place is great.. I can't wait to get set up and I feel very safe with the two knowledgeable owners helping me get back into the hobby.. great selection of fish and corals... they really care about what they sell and they will answer any question you have even if you just stop by.... People support your local owned. businesses

Rude employees, poor customer service. Dog that doesn't stop barking (if you're going to have your…read moredog in a store, make sure it is trained and not like it is going to attack people coming in the door.) Small overpriced selection. Was more interested in watching me like I'm going to steal a fish and try to walk out with it? Save your time and money and go elsewhere. I can see why the place is a ghost town with absolutely no customers, the customer service is nonexistent so of course customers wouldn't exist.

Absolutely the worst bedside manner, very cold and uncaring! Couldn't hear or chose not to answer,…read moremade me feel like it was just an assembly line and something he just does! All dit's deserve the best care in there final minutes of life, and we feel our Poe Poe was robbed of that! He needs to retire!

Harris Hill Animal Hospital is the only place that you should take your best friend if he is sick…read moreor injured. The ladies on the front desk (Kathy, Courtney, Donna and others) go above and beyond what is required to do their jobs. Such nice friendly and warm people. Dr Hendricks and Rohan are the best. These two guys treat you and your pet with kindness and respect. They are knowledgeable and trained with modern methods of treating your animal. You could not find better folks to turn your pet over to. All this in a clean and new modern building doesn't get any better.

Very kind staff. My dog is super friendly but very rambunctious, they loved him up. He never was…read moreinjured there. They never try to upsell. Very affordable. Not modern with all the fancy accommodations that other groomers have nowadays; but that doesn't bother me at all. Just honest kind people that love dogs as much as I do, and take great care of them.

We brought my daughters dog here for a 1 night stay while visiting family . They groomed the dog…read morevery nicely and couldn't be happier. We highly recommend this kennel and would use them again in the future. Very satisfied.