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    Blackwolf Medical Services

    5.0 (5 reviews)
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    American Red Cross Santa Cruz Chapter - Street View. Red Cross in Santa Cruz.

    American Red Cross Santa Cruz Chapter

    1.7(7 reviews)
    19.7 km

    Particularly during this period of the dreaded COVID pandemic, one would think that every blood…read moredonation drop counts. Unfortunately, I have been repeatedly disappointed about the way that the American Red Cross (ARC) has administered my past donation appointments within Santa Cruz County. On one occasion -- when I was admittedly running late (but willing to remain until I could be fit-in) -- I was abruptly & very publicly turned away. On another occasion -- when I arrived EARLY for my appointment -- I was informed that as the phlebotomists were running behind and as they had already achieved the quantity of donations targeted, I could reschedule my donation for another day. I respectfully declined and stayed to donate. These rather jarring experiences have left me with the distinct impression that the ARC Donation Experience foremost turns on the whims of their mobile team's willingness to receive than it does on maximizing every planned donation opportunity & donor willingness to give -- certainly not a formula for earning donor confidence or loyalty. Therefore, even though I reside in Santa Cruz County, I'm frequently "over the hill" and will very much look forward to donation opportunities at stanfordbloodcenter.org. Stanford's location in Campbell is close enough, and it's encouraging to see that this org has earned significantly stronger Yelp ratings. Indeed, the availability of choice is always a GOOD thing!

    I volunteered with ARC in Santa Cruz starting in 2010. I've been to a few office now, and I can say…read morethat the staff and hospitality at the Santa Cruz chapter is really top notch. Lorraine and Sondra trained me and have gotten a lifelong volunteer out of me. They offer training and service opportunities, as well as really good coffee.

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    American Red Cross Santa Cruz Chapter - Only open by appt?

    Only open by appt?

    American Red Cross Santa Cruz Chapter - Only open by appt?

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    Only open by appt?

    Safety Training Seminars - CPR Certification in Los Gatos

    Safety Training Seminars

    3.0(2 reviews)
    16.8 km

    Surpassingly easy to work the machines without staff around. Good course, will be back when I need…read moreto renew BLS

    This review is based on my experience at the Los Gatos location. I am sharing it on each of Safety…read moreTraining Seminars' Yelp listings because these concerns are relevant to anyone considering the company. I was extremely disappointed with this CPR/First Aid training. Safety concerns, as well as the quality and inconsistency of the instruction for the hands-on portion, made this a very frustrating experience. First, there are significant safety issues with the setup. I have taken this course before and was alone at a location with a virtual instructor who was 1:1 with me while I demonstrated my skills. Imagine my surprise when, after I entered the small locked room, a man walked in behind me and the LOCKED door slammed shut behind him. As if that wasn't concerning enough, the room is on the second floor of a quiet building. The hallway was dark, with no lights on. It feels isolated. You enter a code to access the room, and the room itself has no windows. I had NO advance notice that I would be placed in this small LOCKED, windowless room with another person. That is a serious safety concern, and I was placed in an extremely uncomfortable position. What makes this particularly egregious is that Safety Seminars repeatedly leads with the fact that it is a women-owned business. I find it incredibly concerning that a company that so prominently emphasizes being women-owned would put a woman in this situation without any advance notice or consideration for her safety and comfort. What about women who have religious beliefs that don't allow them to be alone in a room with a man? More generally, why would participants not be informed ahead of time that they will be sharing a small locked, windowless room with another person? I was on the second floor, in what already felt like an isolated setting because of the dark hallway, inside a locked room with no windows, and there was a man between me and the door. The quality of the hands-on skills portion was also extremely disappointing. The way the instructors were provided to monitor the sessions did not allow for meaningful 1:1 observation, evaluation, or correction of skills. My 14-year-old son was scheduled for his hands-on skills portion immediately after me. His skills portion was also extremely disappointing. For his session, one person was monitoring through a phone camera while simultaneously monitoring multiple people at multiple locations. During my session, the instructor appeared to be monitoring through what seemed to be a Ring camera in the room, also while monitoring multiple people at other locations. In either case, this was not the 1:1 skills assessment I had experienced when taking this course previously. The instructor was not solely focused on observing one participant's performance, evaluating the skills being demonstrated, and providing individualized feedback or corrections. The hands-on portion of a CPR course should involve an instructor closely watching you perform the skills, evaluating your technique, and correcting you when necessary. That was not my experience, nor was it my son's experience. Watching multiple people at multiple locations through cameras is simply not equivalent to 1:1 skills monitoring, evaluation, and correction. The inconsistency in the actual training was also extremely concerning. We are required to complete the online modules before attending the hands-on portion. Despite already completing those modules, I was made to watch the same modules again during my in-person session. This took up valuable time during a session that was supposed to focus on hands-on skills. My son's CPR certification took approximately one hour and covered all of the required material, including the additional opioid portion, which in contrast felt rushed. My session lasted approximately 1.5 hours and still FAILED TO INCLUDE CHOKING--A MAJOR COMPONENT of CPR/First Aid training. The experience clearly varies significantly depending on which instructor you receive. Overall, I left feeling that the experience was more about completing a certification requirement than ensuring participants were actually prepared to respond in an emergency. Given the safety concerns, lack of meaningful 1:1 skills assessment, and inconsistencies in the instruction, I would not use Safety Seminars again and cannot recommend them. I called Safety Seminars customer support immediately that day and spoke with a manager about my experience. I was told that someone would call me back. I have yet to hear from anyone. I suspect they may respond to this review, but given that my direct concern was never followed up on, I would view a public response as more "for show" than a genuine effort to address valid, objective concerns.

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    Safety Training Seminars - CPR First-aid Certification in Los Gatos

    CPR First-aid Certification in Los Gatos

    Safety Training Seminars - BLS CPR Certification in Los Gatos

    BLS CPR Certification in Los Gatos

    Safety Training Seminars - CPR Classes in Los Gatos

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    CPR Classes in Los Gatos

    CPR & MORE - A well balanced trainer

    CPR & MORE

    5.0(15 reviews)
    32.7 kmSanta Teresa

    Gabby made the class go by quickly. She's upbeat, has a sense of humor and explains concepts…read moreclearly and concisely. We had about 12 people in our class, most of them taking the class as a requirement for their job (like me, too). We powered through all of the modules without breaks (we all agreed on this, of course) and were done an hour earlier! It will take you half a day to complete the course. You will do exercises (wrapping a bandage, CPR, AED operation and more tasks) but there is no written test for certification, just participation. My colleague and I walked out feeling more confident and equipped to handle situations that could arise at work (we deal with the public when we are open, so it is a requirement on our employer to take the class). I will sign up again when I have to re-certify in two years with this company.

    The training facility is small but nicely laid out for groups of seven so you get a lot of personal…read moreattention and great on hand assistance. Tito is an excellent instructor and has an amazing police officer and juvenile training background. He has a clear and concise teaching style since he works with juveniles on a regular basis. They host three or more CPR first aid AED training classes per week making it quick and convenient to take care of individual and business needs. Their price to equal with the rest of the market at $100 per person.

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    CPR & MORE
    CPR & MORE - Three key items always to be watching out for

    Three key items always to be watching out for

    CPR & MORE

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    HeartReady - Lori Lopez, President and owner of HeartReady  Emergency Preparedness Service since 2003!

    HeartReady

    4.9(31 reviews)
    25.1 kmWest San Jose

    I just took a CPR Certification class today that was sponsored by the company I work for... The…read moreclass was taught by Karen... She is simply a fabulous instructor. The two hour session just flew by. One minute the session was starting, the next thing I realized she was wrapping it up. Karen has an amazing and infectious energy that is transmitted to everyone in the class. The class is very well organized and even fun. Karen has decades of service with the Santa Clara Fire Department. So she is very experienced, dedicated, passionate, professional and despite it being a Saturday morning, really seemed to be enjoying herself! I can't imagine a better learning environment for this material. In summary, I sincerely recommend HeartReady and Karen.

    I've been needing to renew my BLS/CPR certification for awhile now…read more My cousin recommended me a place through a friend she just met, Lori so I decided to check this place out. Place is kind of hidden, limited parking or you can also park on the street. This place is very clean, and cute haha I had the privilege to meet Lori very briefly, the owner, and she was really sweet. I took a class with my cousin. I think this place is new because I've never heard of it before and there's not many reviews on Yelp. Our instructor is Njoki. She was very friendly, welcoming and entertaining! I love her. She made you feel comfortable. The course was supposed to last 3 hours but it goes by really fast and you won't use up all the time. It was more like 2 hours for us since it was a smaller class plus the information from the videos can be redundant. My cousin and I were the only students for that class which I loved! I learn better in smaller groups. I don't like crowded classes. I know the one on Meridian always has bigger classes. You watch videos and then you do the hands-on party right after or along with the video. Njoki repeated the main things you needed to know on the test you took at the end so it stuck with me. I was worried about that part because it can be a lot of information to take in especially if it's been awhile, your first time, and that they change every 5 years or so. Be ready for a workout! I was out of breath and my arms and fingers were hurting haha My arms were sore for the next 3 days. We went through adult CPR, infant CPR, choking, AED Use and took a test at the end. Don't worry about failing. There's 25 questions, and they're pretty straightforward. The videos repeat and bold the important parts on the screen. Njoki also tests us along the way and repeats the correct answers and also reviews with questions on the test. Place was very clean. It was very cold that day and the place was heated so I was comfortable. The class was very fun and informational. Njoki was a great instructor. Prepare for laughs, an intense workout, and prepare to be extremely out of breath from all the chest compressions and counting out loud. I definitely recommend this place to anyone. The fee was $75! It is cheaper than other locations in San Jose. Will becoming back here for my renewal haha !

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    HeartReady - Lori Lopez owner of HeartReady teaching CPR

    Lori Lopez owner of HeartReady teaching CPR

    HeartReady - HeartReady

    HeartReady

    HeartReady

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    Blackwolf Medical Services - firstaidclasses - Updated September 2026

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