Quick response. Fast work. Tidy. Fair price....so glad to see quality service still existsread more

The man can fix just about anything, particularly if you have older or vintage appliances. He's…read moreable to source parts, he's professional, he's prompt, and he's efficient. I almost want something else to break so we can have him back!

He returned my call, but had an attitude. I tried to schedule an appointment and he asked if I…read morewould be there. Told him if I wasn't someone would be. He again asked if I would be there. Thinking that he might want to be paid at the time of service and not bill me. If so I would have to be there so I asked "Do you want to be paid right away". He responded "You need to call someone else". I did and was scheduled for the next day.

What a great experience we had with Coach Z's today. Refreshingly honest. Identified the problem we…read morewere having with our garbage disposal and helped us get it up and running again. Will definitely call again for all future appliance repair needs.

Keith showed up when promised and efficiently fixed a problem I had with my fridge. He's friendly,…read moreknows what he's doing, and did it well. He even did some routine maintenance that I didn't think of. And best of all, he did the job at a price that was more than fair. Definitely a stand-up guy doing A-1 work - he'll definitely be my first go-to repair call.

Great work. Fast, honest. A house full of GE appliances keeps this guy on my speed dial. We'll…read morebe inviting him to family events soon enough. He's busy for good reason. Thanks for your help through the years.

Very patient, and effective, good value for keeping my old fridge running. Fixed the ice maker,…read moreremove, replaced.

The control panel in our LG stove went out. We called & explained the problem to Ryan, found the…read moreserial number and within a few days he had ordered the part and installed it. Very efficient and friendly-highly recommend!

Zach, the  repairman was wonderful!…read more I cannot emphasize how happy I am with his services! I have an elderly  aunt who lives in Wisconsin. She had an issue with our washer/dryer and didn't know how to fix it. I knew she had to get a handyman out there to fix it but she was really nervous to hire someone so I offered to help do research and find someone.   I called around to a few handyman places and after one call with the approachable appliances, I knew this was the place I had to go with. Zach was great on the phone and understood the situation completely. He quickly got us in the books and fixed the problem with my aunt's washer and dryer ASAP. Also, he was so trustworthy! I cannot emphasize being a female and having to deal with repairman/handyman, and always making sure I'm not going to get screwed over.  Zach was wonderful! He explained the problem very clearly and precisely on the phone to me and to my aunt in person, told us how he could fix it and then fix the problem! It was that simple! Now I'm happy that my aunt is happy with her working washer and dryer. I highly recommend approachable appliances! I will definitely be using them in the future to help out my aunt

Great and fast service with our fryer. I will recommend to anyone. And we will definitely calling…read morethem next time!!

They claim 24 hour service, it's clear as day on their Facebook page and web site, but it's not…read moretrue. I called this evening because our AC has stopped working. Spent an hour and a half trying to get someone on the phone to discuss the issue. I explained that our AC was out, that we have two babies in the house and we need to get it fixed ASAP. The man I spoke with offered to have a scheduler call me in the morning. "We're busy and we can't answer your call, but we can come at X time" would be understandable. But a simple "I can have a scheduler call you tomorrow between 8AM and noon to schedule an appointment"? That's not a very reasonable response from a company claiming to offer 24 hour service. You don't offer 24 hour service. You have a 24 hour answering service. There is a difference. The business replied to my review on FB saying the following: "With all due respect, at this time we were servicing a walk in freezer that was not working. This customer could have lost $5,000+ worth of frozen product if we did not fix their emergency call immediately. In addition, it was 66 degrees the evening Mr. Kilborn called (see screen shot of Weather Channel). And, Mr. Kilborn misunderstood, he was informed that he would receive a call the next day at 8AM to schedule an appointment." After spending 90 minutes waiting for a return call, only receiving it after my third message with their answering service (I'm not sure why I tried so many times), they said nothing about being busy. They said, very plainly, "We can have a scheduler call you tomorrow between 8 and noon to schedule an appointment." Had they explained they were on an urgent call, or had their answering service say "Hey, our people are tied up this evening, sorry," I would have just moved on. But we had a good experience in the past with them, so I waited. And waited. And waited. And yes, it's 66 degrees this evening. But it's 76 inside the house, and I've got two babies, one sick, that we're trying to keep asleep. We ended up moving to a hotel, and Harker will be here first thing in the morning. Problem solved. My criticism isn't that they couldn't handle the service call. It's that the communication was so poor. And, I suppose, that they had time to refute a Facebook review but didn't have time to call back and quickly say sorry, we're busy, can't help this evening.

I interviewed 5 other firms in Madison looking for someone to clean our air ducts and vents in our…read morehome. Jean Paul took the time to walk me through his process and his equipment. We had our duct cleaned on Friday 3/4/2022. His pricing was a fixed amount per register and a set up fee. All very reasonable. The entire process took 3 hours and none of the dust came back into the house. Our house is 16 years old and according to Jean Paul this was the FIRST time the ducts were cleaned. He showed me the debris in our ducts. It was quite a bit. I would highly recommend Madison Area Duct Cleaning.

Wonderful experience from start to finish. Jean-Paul was the first to answer our call early in the…read moremorning. He was polite and professional and showed up at agreed upon time. He took the time to explain the process from start to finish. He was information and provided an exceptional level of service. We highly recommend Madison Area Duct Cleaning and will definitely use him on an annual basis.

We recently had our AC stop working...while we were out of town. We found Greiber through the…read moreCarrier website as an authorized service provider. Devon Greiber himself returned our call immediately and gave us a strong sense of trustworthiness. He went to our house and we were able to remotely let him in. He diagnosed the problem and repaired the unit (new furnace blower motor) in 24 hours. His cost was below another bid we received from a much larger Madison company that has a very good reputation but took days to respond to us. Overall, Greiber provided outstanding service at a very fair cost. I would definitely recommend Greiber and we will be using them again in the future for maintenance and repairs.

We replaced our air conditioner and furnace this summer. Greiber Heating & Sheet Metal provided a…read morevariety of options to us and assisted with our decision making process. The crew who did the installation were knowledgeable, friendly and extremely professional. We highly recommend them to anyone looking to have HVAC work done.