I would recommend this company for all your appliance needs. They happen to be the company my home…read morewarranty goes through which thrilled me because I used them when I lived in Janesville and really was impressed with them. The owner and his helpers are always prompt , efficient, and friendly . I cannot say enough how happy I have been with the many calls they have had to make at my place for repairs to my refrigerator, microwave, washer / dryer, etc. They always get the job done well , and even without the home warranty , I recall how fair , honest and reasonable they were. You cannot go wrong hiring this company for your repair needs .

D&P has been to my house twice in the last year, both times contracted through my home warranty…read more They came last summer to fix my refrigerator that was constantly leaking water onto my hardwood floor, and last week for my dishwasher that was making a strange noise. Both times they scheduled a next day appointment and arrived promptly at the agreed upon time. I really appreciated that they gave me an actual appointment time rather than a window of several hours like you get with a lot of places. Both visits were quick and efficient, the problems were diagnosed and parts were replaced in no time. Both gentlemen are very polite and knowledgeable. They were even able to give me some tips to keep my other appliances running properly. I met this company through nymy home warranty but you bet I'll be calling them whenever I need appliance help!

Al is a good dude. I'm just not sure I understood his billing! I don't have the bill in front of…read moreme, but if I recall, there was some sort of " technology " fee!

Al arrived on time and diagnosed the problem with my washer quickly…read more He made adjustments that restored the washer's function, stating that he did not want to install a part that might not be needed if his repair would do the trick. When it became clear a part would be needed, Al returned within one business day. He did not charge a second service call fee for the second trip. His fees for technical services were very modest for both trips. My experience with Al proved him to be sincere, capable, ethical and responsible. Al is now my go to appliance repairman.

update - the company responded to my below complaint promptly and courteously. Dryer was repaired…read morethe next day. Both Liz the office manager and tech Adam were professional and competent. Thank you! -------------- The first diagnostic visit was good. They said they would order parts and get back to me. Two weeks later, no call and they forgot to order parts. another week and they came to do the replacement - knocked, we didn't hear it and left after 10 minutes. I called the guy as I saw his truck pull away and he basically said "too late I will have to reschedule and he had other service calls". Home office told me the same thing call next week. I'm trapped - paid like $ 159 for 5 minute service assessment and almost a month later dryer is still broke.

Charged to come out. Diagnosis was simple. Wanted twice the cost of coming out again to replace a…read morebroiler element. (I see them online for $30.) If I had gone ahead it would have been almost $500 for the whole deal. Guy gave me a card to get a "discount" on a new stove from a dealer.

Our washer was howling during the spin cycle. During their multiple visits (to try other parts…read morebefore finding the culprit), they were transparent about their troubleshooting and explained the steps they were taking. I learned a lot about how to clean my dryer and vent thoroughly, through chatting with Furkan during his first visit! They are not stingy with knowledge or recommendations; it's wonderful to have honest, local appliance repair professionals who don't talk down to you, but actually educate. The cousins determined that it was going to be a $500 transmission/gearcase repair; they recommended a new washer because of the wear on the other parts inside, over paying for an expensive and likely short-lived fix. We decided to go that route. We're having them come back to clean the coils of our refrigerator next week. I could NOT recommend them more highly!

Best experience I've had by far with with any repair person. Came over to my house 30 minutes after…read morewe placed the call for a dishwasher that wasn't draining. super nice and knowledgeable. He was so good that I asked him to look at all the other appliances that he services. Took apart my burner on the stove and fixed that. Checked out the refrigerator for an extremely etc. All for a lot than the other providers that I contacted.

This person scammed me. He claimed he got scammed by his credcard co. My bank had contacted me. He…read moregave photos saying other panels in washer were also blown. He couldn't use his bank account and needed me to pay for parts through PayPal. Now we will not respond to calls or text

After power went out my central air stopped working turned out. Electrical line was burnt out. It…read morewas a Saturday afternoon 3 PM. They came out at 7 PM and finished the job 100% satisfactory can't say enough. I appreciate the hard work in the great customer service definitely recommend