Great work. Fast, honest. A house full of GE appliances keeps this guy on my speed dial. We'll…read morebe inviting him to family events soon enough. He's busy for good reason. Thanks for your help through the years.

Keith was amazing to work with. I contacted him because our fridge temp started to rise. It was a…read moreThursday night, so we we were headed into the weekend and I needed to have my refrigerator working to store a load of stuff for my small business. I texted Keith and, although booked, he agreed to stop out and help on Friday morning. He was honest in his repairs and pricing was super reasonable. He ended up finding more things wrong with our fridge and offered a couple of solutions. Keith is honest in his repairs and is more than willing to share his experiences with different brands and what to look for in future appliance purchases, which I greatly appreciated. Highly recommend giving him a call for any of your appliance repairs.

He returned my call, but had an attitude. I tried to schedule an appointment and he asked if I…read morewould be there. Told him if I wasn't someone would be. He again asked if I would be there. Thinking that he might want to be paid at the time of service and not bill me. If so I would have to be there so I asked "Do you want to be paid right away". He responded "You need to call someone else". I did and was scheduled for the next day.

What a great experience we had with Coach Z's today. Refreshingly honest. Identified the problem we…read morewere having with our garbage disposal and helped us get it up and running again. Will definitely call again for all future appliance repair needs.

great communication on when technician will approx arrive…read more Honest when it comes to service needed.

I had an extended warranty repair. Noell, in the office, worked with to coordinate repairs…read more Excellent communication. Justin was my repair technician. ABSOLUTELY FANTASTIC! He & I are ex-military, so we understood each other. Justin was prompt with his arrival, he was frank with his assessment and did not sugar coat the problem, but most satisfying was his efficient and thorough repairs. Being a former Sears appliance sales person 20 years ago, I learned to purchase an extended warranty. I learned first hand that people are shocked at the cost of the parts. People expect appliance repairs to be cheap, they often are not. Often parts are sold as a kit, and a kit can contain many parts and often you only need 1 part, but you must purchase the kit. That's just the way things are. Lake Country Appliance Repair will be my first call with any future business. and I HIGHLY recommend Lake Country Appliance Repair!

Todd simply knows his stuff and is extremely fair on his pricing. Very personable and a pleasure to…read moredo business with. Anyone looking for appliance repair in the Lake Country area this is the guy!

Service is prompt and thorough. Rick explains the issues that are causing the main issue and…read moreexplains if there are some festering issues that will need repair in future. He gives recommendations on various brands to give customers more knowledge with which to make decisions Highly recommend. He has fixed dishwasher, stove and today had to give last rites to washing machine! Very reasonably priced, keeps labor costs as low as able.

Great service! It was nice working with a highly skilled professional. Highly recommend giving them…read morea call.

Tom misquoted work I hired him to do. He gave me a quote, showed up for the job, realized he didnt…read morepay enough attention (he overlooked my basement ceiling being drywalled ) He started the job but decided after cutting three vents holes in my floors that he didn't want to finish the job he misquoted. Than he sent Elizabeth his admin person to do his lying for him. They now demand i remove the entire ceiling and verify there is no mold or asbestos before they will return. We discussed the condition of the basement, specifically that there is soke mold and likely asbestos wrapped pipes. The morning he arrived to do the job he immediatelyadmitted he screwed up. He assured me he would do the work anyways as it was his mistake. Now he won't respond to messages sent directly to him, and Elisabeth is like dealing with a child who will not admit they are wrong. Despite the very good reviews, it has been a nightmare trying to get this company to follow through with what they said they would do. I strongly recommend you look elsewhere for your work.

Tom Yodor maintains the HVAC equipment in my home. He does a terrific job, and is very…read moreinformative so that I can plan work in the future. This past Monday he installed a new Honeywell T10 Lyric thermostat. He tied this in to my existing bypass humidifier to automatically control it to minimize window sweating in the summer. The new controls required a new wire to tie the thermostat to the humidifier. Tom efficiently ran the wire from the main floor to the basement. The T10 can also control via remote sensors to assure adequate heating and cooling. I am very happy with the thermostat, and how the system operates!

Shawn operates from a place of integrity. His prices are fair, his work outstanding, and he is…read moreprompt. He has serviced my range, range hood, dishwasher, washer and dryer, garbage disposal, and even helped me figure out my refrigerator! I recommend OTS Appliance Service without hesitation.

I took my 10 year old Dyson in and they got it working like new again in just few days!! Thank you…read moreso much