Went in to a pretty busy shop this afternoon with 2 friends. our ages range from 59 to kissing 81…read more Our senior member decided to get some advice on what makeup to use and how. She got very lucky in finding LAURA. Laura is a very new employee but for a young woman, a seasoned veteran of the makeup wars. She did a phenomenal job if applying the correct types of makeup for skin type, tone, issues, walked our friend carefully through the application processes, recommended primer, foundation, brushes, etc., answered a zillion questions from all three of us, ran around to help us all select proper colors for blush, lipstick, etc., and was exceptionally friendly, knowledgeable about products for skin types, etc., as well as demonstrating the patience of a saint in dealing with 3 lunatics. Our friends' mini makeover turned out very well and she was so happy and pleased with the results, especially with a couple of problem areas. If you go into this location, ask for LAURA, you will not be disappointed. Terrific customer service. A real asset to the company. Give that woman a raise!!!

From the owner: Feeling good is always a good look. At Benefit at Ulta Florence, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

I was very scared to go out of my comfort zone & get hair dyed & highlighted.But in the end Patsy…read moreis a miracle worker.Absolutely what i was wanting.I do not have to search in future.She is Awesome & now my permanent stylist.Highly recommend.Everyone was friendly & made me feel comfortable.

I am blown away with how my hair turned out! Had been growing it out for about a year, I was…read moredefinitely ready for a change. I was able to get a same day appointment which was a plus! Kaylyn was the one who did my hair and she absolutely killed it! I showed her how I wanted it and she delivered! Will be returning when it's time to get a touch up!

This was the worst place I have ever been to get my manicure and pedicure. I paid 194 dollars and…read moremy clear coat came off my nails, I went back got them to fix it and then the next day it came off again. Haven't had them 2 weeks and 2 are broken and I am a stay at home mom so nothing drastic happens to my nails. I live 2 and a half hours away so I can't go back. I'm so so upset and disappointed now I have to go to my original place and pay more money. I will never go back.

I really hate having to leave bad reviews about people's business. I will say that the place is…read moreclean and has a calm vibe. But their customer service is not great when clearly they are at fault. I got my nails done on Thrus 3/11/21 . Gel polish is suppose to last two to three weeks this is a fact. Any peeling and chipping before this is totally unacceptable. My nails were chipping all during my vacation. Once back from vacation. Tried to get them redone on Sat 3/20/21 but they were booked full . Set up an appt for Sun 3/21/21 and went back today only to have Lady tell me it was because we do a lot with our hands. Meanwhile I'm 7 months pregnant and was on vacation. So there goes that theory . I explained on the phone to guy that I wanted them redone. Get all the way to the salon only to have them try to charge me $30 to fix there mistake. She went as low as $15 but I refuse to spend another dollar at that business . Mind you I already paid $45 last week to have them done. On this same day older lady messed up my nails and someone else had to fix. Overall I will not be returning here and I can not recommend a business that does not stand behind their service . I got my feet done in regular polish and they are lasting better . Which is ridiculous. With the prices they charge they should be able to afford a repaint when service is bad . Go some place else if you can help it . You will be disappointed with Gel Polish services. I really hate having to leave bad reviews about people's business. I will say that the place is clean and has a calm vibe. But their customer service is not great when clearly they are at fault. I got my nails done on Thrus 3/11/21 . Gel polish is suppose to last two to three weeks this is a fact. Any peeling and chipping before this is totally unacceptable. My nails were chipping all during my vacation. Once back from vacation. Tried to get them redone on Sat 3/20/21 but they were booked full . Set up an appt for Sun 3/21/21 and went back today only to have Lady tell me it was because we do a lot with our hands. Meanwhile I'm 7 months pregnant and was on vacation. So there goes that theory . I explained on the phone to guy that I wanted them redone. Get all the way to the salon only to have them try to charge me $30 to fix there mistake. She went as low as $15 but I refuse to spend another dollar at that business . Mind you I already paid $45 last week to have them done. On this same day older lady messed up my nails and someone else had to fix. Overall I will not be returning here and I can not recommend a business that does not stand behind their service . I got my feet done in regular polish and they are lasting better . Which is ridiculous. With the prices they charge they should be able to accommodate a repaint when service is bad . Go some place else if you can help it . You will be disappointed with Gel Polish services. ****** Update******** Manager reached out to me via phone. He apologized for the service and unfortunate situation. He offered a free Gel Manicure as rectification.

I was spending the day in Florence. My go-to threader is out of town. I have been struggling with…read morefinding someone who can meet my expectations. I looked over the reviews and decided to try this place out. The GPS doesn't take you right to the complex--it actually instructs you to turn off a few hounded feet early. Luckily, we saw a large sign in front of the actual location near the road. I signed in and a young lady came in from outside. She asked me if I was there for eyebrows and I said yes; then she told me she would be with me in a few minutes. Inside is pretty--with a white and purple theme. There are two couches and a table with magazines. There's a tv on the wall but it was showing a tutorial of a hair style. It's clean and well lit but it was a tad hot. It would've been great if the thermostat was set a few degrees lower. They also have a coffee machine and water which is a great added touch. She was kind and we made small talk. I was very specific with what I asked for--I wanted to keep as much fullness as possible. While my eyebrows are nice, I'm not a huge fan of them. They are thinner than what I prefer. Ugh! ...now I must wait another 3-4 weeks to try again. On the bright side, eyebrow threading is only $10.

Overall Great Quality Service And Good Pricing. However My Best Friend Got Individuals And They…read moreLooked Like Strips And She Fell Asleep And When She Woke Her Eyes Were Swollen. I Had No Problems However I Did Not Like The Fact That They Hadn't Washed Their Hands Before Touching Our Faces. However The Eyebrow Service Was Very Good.

I went here today for the first time to get my eyebrows and upper lip threading done and Julie was…read moresooo friendly and she did a great job. It is also nicely decorated and has seating for anyone you bring along.

Ms Julie does great work. Her eyebrow threading and facials are top notch! I'm complimented often…read moreon my brows

If you do not where it is, you will not find it. But once you do, you will never pay exaggerated…read moresalon prices by inexperience stylist. This is a family shop, and they bring every customer into their family. They engage you in conversation, and sometimes relax you that you do not want to leave. If you are looking for a new stylist ask for Lindsy.

I must agree with Dorothy, Lindsy has been a blessing. I went to another hair salon and needless to…read moresay they made a mess of my hair. I was to go out of town that weekend and my hair was aweful. She seen my distress and saved my soul. and hair....lol. She is very sweet and she knows her stuff. So, with all that being said give her a call and make a change!

Massage was a gift for my niece and she raved and raved about Ashley!…read moreShe is a massage officiato and knows a great one versus an ok one. So thanks!

Got my mother a spa day for her bday and this was her response…read more. Aaron was my nail tech. She was amazing. Gentle, kind very professional. I just found the right nail tech. Thank you for making my spa day so delightful. Ashley did my body massage she has anointed hand. I have a new body. I felt amazing. Hope to see you soon for my next massage. Courtney did my facial. She did an excellent job on my brown skin. See you soon Courtney

Fantastic massage! Hot stone options, cupping, varying pressure and style options. The staff is…read moresuper friendly and professional. You can tell they love what they do. Very cozy and clean. Highly recommend.

Awesome licensed massage therapists that help with pain management! Clean and beautiful space…read more Highly recommend!

Terrible Way below acceptable standards - nice enough…read morepeople, terrible work and products used. Unacceptable

The best place to get pedicures .Friendly staff and professional. Nice place knowledge employees…read more highly recommend thus nail business .

My wife purchased me 1hr massage as anniversary present; on W Evans St going toward downtown Flo…read more There is the front check-in desk, then a waiting lobby in middle back area. I don't remember my masseuse name but she was a bit older near retirement age possibly. After disrobe the table is heated which was nice cause room was bit cold. I requested back & calves for areas to address, she started w warm/hot compress, then oil, then into massage. There was bit of small talk as work done but I think dozed off as it was all very relaxing. When she finished my response was "that was fast" and she says it always is. I think it is good to get a professional massage now and again. The hour was $90 if not for gift card.

This spa is the absolute cutest. My mom and I found this spa on Google for my aunt. I am overall…read morepleased at my experience. I first spoke to the staff over the phone earlier in the week to ask about gift certificates. The front staff was super sweet and she gave me explanations for a few of the services which was a huge help in my decision on which gift we were going to give. As I was on the phone, the front desk clerk wrote up a gift certificate for me so we didn't have to wait when we traveled from out of town! Making it super easy to drive in stop by the spa, pay and continue to our destination. If the customer service is as good as the actual services? My aunt will love this place!