I came to Jim's office from AAA and I couldn't be happier. The staff is SO friendly and helpful…read more My needs are typically handled in a very short period of time (like minutes and not hours). Amber, in particular, is a gem to work with. I'm a happy camper!!!

Closes the business at 4:00 pm false advertising since they will not take clients at 4:35. When I…read morepreviously called and was not informed/advice when calling over the phone. Ryan female was disrespectful and I was knocking on the door outside for 10 minutes. Go to Wally Doran down the road.

After my accident Scott was with me all the way. He's not your average agent. Best agent ever.read more

I have been a customer for many years. Great customer service and I would recommend them to my…read morefamily and friends. Always answer all of my questions and just recently helped a great deal with a claim. I feel like I am in Good Hands.

If you want an agent that will ignore you - pick Gatesy! Talked to them last year when the law…read morechanged and they told me I was all set. Filed the forms they sent (whoops) but the next communication I received was a cancellation notice from corporate. Why do I need an "agent" if all I am doing is responding to corporate? Update 11/14 Well, received another cancellation notice today on my AUTOPAY account. Trying to clean out my dead mother-in-laws apartment but my insurance was canceled on 11/12 SO THANKS FOR ALL OF YOUR HELP!

AVOID THIS ONE - NOT IN GOOD HANDS HERE! Really bad customer service - and they are terrible at…read morehandling questions and comments. They are rude - I cannot imagine how BAD they would be if there were a claim! Avoid them!

I want to retract my statement that I wrote in a review a few months ago. I was not reasonable and…read moreand upset for many reasons and took it out on this format. Tammy's always been helpful. I was inconsiderate and I'm sorry. Tammy really had taken her time with me and it's so sweet and concerned. I've been with this agency for a couple years and renewing again. 5 stars.

From the owner: To serve State farm customers with the most professional, courteous and knowledgeable service in…read morethe insurance industry. We are here to help protect your valued assets, assist with financial services and provide for piece of mind that you are taken care of. License #: MI-0107832

=Dan is conscientious and competent to take care of your business no matter how small or large. He…read morelistened and took on the issue with full attention to detail and solved my issue in record time. I recommend him highly and without hesitation. Helen Corrigan, Troy, Michigan

Tried to get a statement, horribly rude and condescending. Take your business and run, terrible…read morecustomer service.

I have been using Howey and Associates for my business and personal use for over 20 years. They're…read moreexcellent to deal with and are always looking for the best price with good coverage from several different insurance companies. I'm always surprised to hear when people tell me they can't get a hold of their insurance agent. Mark Revesz at Howey and Associates always gets back to me immediately or within 24 hours at the most. I also appreciate the coverage that he gets for me works well when I do have to make a claim.

Go somewhere else. They really aren't agents and their prices are extremely high compared to other…read moreagencies. Customer service is severely lacking as well.