Had a scratch spanning across a door window, door appliques, and the frame of my truck. Darrin took…read morea quick look and quoted me a price for replacement parts and time to buff out the scratch on the frame. He was 30% cheaper than another highly rated shop in the area. He was able to do the work the week after ordering the parts, and I can't tell the scratch was ever there. Good work at a smaller shop with no BS.

Well car hockey season started a tad early for my wife. Everyone is fine and not her fault luckily…read more Took her sonata to Fisher. Just got it back from there after the big storm kissed the passenger side and it looks great. Now the drivers side and front wheel got tagged. The quality of the repair is absolutely perfect and that is not an exaggeration. I have a tendency to be picky and a big pain in the ass (sorry Darren). One thing I'm very impressed with is that with all of the work we have had done at Fisher they take the same care and attention to detail with my wife's 200k plus mile work car (Sonata) as they have with my Expedition. I am a customer and fan for life. You should be too!

Scotty's on University are very easy to work with. They (Robert and Kim) were very helpful. They…read moreexplained when and what to do afterwards such as you can wax after a month and best not to use certain car washes. The quality of my repair was excellent. I was afraid you'd be able to tell but nope. The whole group was great! Very happy.

Got in for hail damage estimates. We were told about 20 minutes but actually ended up taking an…read morehour. Price we were quoted was absolutely astronomical. I'm assuming it was to keep people from using their services due to backlog of dent repairs. Price to fix my vehicle was upwards of $6-7k. Not saying I didn't have hail damage, but they wanted to replace trim that wasn't dented as well as other items on the vehicle with no damage to them. No thanks. Wish I had a better experience.

It was a tremendous experience, as Gerber was incredibly communicative and always ahead of the…read moreprocess, displaying expertise and professionalism throughout. This entire experience was great because they were on top of things from the onset, and their interpersonal skills were elite. We knew that we were in good hands from the onset. They dealt directly with the insurance company and the manufacturer, eliminating our need to make many calls and easing the entire experience after a nasty collision. Thanks to Adam and Nick for doing such a great job.

Nick and his team are amazing! After backing into the side of my garage they helped to fix it up…read moreand then touched up paint on my Hylander too. Thank you all for being incredibly kind and quick to resolve my car blemishes.

This place got my bumper fixed within 2 days of me calling. Also affordable & friendly.read more

I called this morning about a flat tire, thinking I would need 2 new tires as I knew the flat…read morecouldn't be repaired. He said to come on in at my convenience. I arrived within about 30 min. They said "There was enough tread on tires that I only needed to replace the one tire". He checked and said he would have tire available after noon and He did. He called me once tire arrived and was mounted. I was in and out in under 20 min. All the staff were friendly and professional. This was my first time here and I will definitely be back.

I've got to get this place above one measly star! We lived in West Des Moines for a couple years…read moreprior to moving back to Des Moines and frequented this place, most often for gas or coffee. The same guy was always behind the convenience store counter and we would go in so often that he would remember us and what we wanted (not sure if he's still there, also not sure what his name was). Always super friendly. TODAY however, we had to go in for the dreaded car repair. My husband had a mishap with the curb (of all things) and essentially knocked his right front tire completely out of alignment and nearly snapped the control bar, requiring a replacement of said parts along with a tire alignment. This all happened fairly close to the body shop so it was the closest place to get to without further driving/ruining his car. They got us in and out in just under two hours and the car drives like new again. Sh*t happens and it's awesome to have a place like this that actually cares about you, your well-being and the well-being of your vehicle. The mechanics explained everything very thoroughly [though we're both still car-mechanics-illiterate :) ] and made sure we knew what the problem was, what needed to be done to fix it and what the costs were going to be. They even had to order a part and they were still done in 2 hours! For what started out as a fairly terrible experience these guys made it as painless as dropping money on your self-inflicted car wounds can be. THANK YOU! Will return.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

So I've been here four times, three of those times have been this year (no fault of my own, I…read morepromise), so I have pretty extensive experience with this place. Chad and his team have been amazing each time - timely, transparent, and helpful in navigating insurance companies. The last claim required an adjuster to come out and evaluate my vehicle, and he had nothing but good things to say about Chad and Action Auto Body. When you have a claims adjuster saying good things about you, you know you have a good reputation. I also needed a windshield placed and Chad stayed after hours to get it done so I had a vehicle to drive the next day. Overall super pleased with Action Auto Body - I picked it out a few years ago on a whim because it was close to my apartment at the time, but so glad I have a place to take my car for work when I need it. Also, quick tip - if you come here enough, you might even get a free Action Auto Body t-shirt :)

Everything about this place is phenomenal! Everyone you work with is professional, kind, warm,…read morewelcoming. They treat you with the utmost respect and they see you as a whole person and not just as an extension of your vehicle. They did amazing work and were timely with it. They were great at communication and they went above and beyond to help me.

Always helpful, understanding and great to work with! One of the most honest businesses around!read more

I can't say enough good things about this place! Honest, professional, fair prices,friendly…read more While other shops want to charge you a diagnostic fee before they will let you in the door, and then give you a long list of repairs they want to do, J&K just gets to work and does what needs to be done in a timely professional manner at a fair price

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!