Andy helped up replace a dated light/ceiling fan in our new-to-us home. Wow!! The product we…read morepurchased is not generic, but so unique, beautiful, and functional!! Best service and selection.

A great inventory to choose from and prices that are more than competitive balanced out by…read moreknowledgeable advice from the owners. A 100% happy customer.

Best retail experience that I have had in years. The gentleman that owns the business assisted me…read morewith the selection of three replacement lampshades for lamps that i brought in So refreshing to have someone knowledgeable about what they are selling and has the experience to know what works best , and the passion about what he is doing Fantastic selection of lamp shades, and finials. Excellent customer service Highly recommend this store. I drove over an hour to go there and it was definitely worth it!

Worst customer service I have ever experienced. I'll describe the interaction, no how are you, just…read morea "What do you want?" to which I reply, I had a few questions. Before I could finish saying this, I was cut off with "First one?" Even the man's coworker was surprised. Needless to say I did not purchase anything, I gathered my information and left. If you don't care about being belittled, then this is the business for you, otherwise look elsewhere.

Fair price and completed the job in a timely manner. Would highly recommend. Will use for future…read moreprojects.

Chris came all the way out to Silver Lake to give me a quote on a Saturday, which was pretty great…read more He was willing to work on my family's 200 year-old farmhouse with it's long list of wiring problems and he suggested a fair price. All of the work was finished right, on time and on budget. Actually he did a more than he agreed to and helped me with my water pump. Communication was really easy. I really trust Chris and plan to give him a lot more work in the future.

They did a great job on our new service transfer switch and generac. Work was done timely,…read moreprofessionally and at a fair price.

Amazing experience. Mike was professional, punctual and more than fair in pricing. He was sure to…read morecover every aspect of our service upgrade and helped us save where we could. Will 100% call again when we need further electrical work done.

Anyone looking for a trustworthy , honest , dependable electrician he's the man for you. I've got…read morework lined up for the spring. Thank you Mike. See you soon.

I highly recommend Mike at Gigawatts Electric. Licensed, insured, experienced, professional and…read morereasonable! Mike installed a new generator and new panel upgrade.

We purchased a French furniture line containing a sofa and recliner from this store a few months…read moreago. The 2 pieces cost over $5000. We expected quality and durability for our money. Within 6 months the cushions in both pieces collapsed and we were sitting on crushed cushioning on top of an iron frame. It was totally uncomfortable.The store agreed to replace the 2 pieces, but sent us the same style of furniture and told us it was re-built to be better. This time the cushion gave out within a month of getting it. We requested a credit for our purchase for a different line the store carries, but we were told "No!" This is the 2nd time their exact furniture turned out to be defective!!! THE FACTORY, in our opinion, not only misled us, but it has the WORST post-sales service of all the furniture stores in the Northeast. All of the other furniture stores in this area treat their customers fairly, and are not dishonest. We don't believe that is the case with THE FACTORY. BUYERS should BEWARE!

Simply, the best. I've purchased alot of furniture (inside and outside) from The Factory over the…read moreyears. Marla and the delivery guys are top notch. Appreciate the service they have provided over the years and I'm sure I'll be back for more. Thank you for the great job you do.

I have loved this company for over 30yrs and am proud that they are from my hometown. As an adult I…read morehave been lucky enough to inherit some beautiful pieces and couldn't wait to add more to my collection myself. We stopped into the factory store on a weekday to look around. It is hard to gauge the size from out front, but inside is huge. There is so much to see. From lamps to hanging light fixtures for every area of your house including outside. The prices are great and the staff is super helpful. Don't see what youre looking for? Anything you can imagine they will make for you. On this particular day the gentleman working the counter was one of the owners. We got to talking with him and he was nice enough to give us a tour of the factory, which is also onsite. We were amazed to find out they make most of the lighting fixtures for Chik Fil A and Panera, as well as Bass Pro or Cabelas. It was really cool to see all the local people hand making all these items from painting, to welding, and dont forget the electrical wiring! Taking this behind the scenes tour just made us love the brand even more. So many amazing things to see they had in the works. So much attention to detail. I got some ideas and needed to come home and measure current fixtures to see what I will need. I cant wait to do a bunch more business with this amazing local company in the future!

From the owner: The Meyda Tiffany brand features art glass classics and original designs utilizing the famous…read morecopperfoil construction process. Meyda also offers American-made capabilities to create distinctive architectural lighting, from an entire series of luxurious luminaires to that one of a kind masterpiece for residential, hospitality and other commercial environments.