Staff helpful everytime you come in .! They make good…read moresuggestions for what you need ..

Excellent customer service! Bought my husband a new electric self propelled lawnmower with assembly…read moreand delivery. Went to start it up for the first time and it wouldn't start. I called the store on Sunday morning and they brought me a new one the same day! When they delivered it, they even made sure it was up and running before they left! I feel this was better service than I ever would've received from any of the big box stores in the area.

Best and cutest hardware store on the gulf coast! Always greeted with a smile when I arrive. It's a…read morefamily owned small business with impeccable customer service. Not only do they have everything for your garden, building supplies, home renovation and repair, etc. etc. but they also have lumber, paint, and candles, hats, and other fun little things you won't find anywhere else. Their prices are also MUCH cheaper than Lowe's or Home Depot plus you're supporting a small business so win-win. It's a little hidden gem of a hardware store but definitely worth the trip if you'd like to get out of the city, go for a drive, see some cows, horses, old barns, and abandoned rail cars along the way.

I'm new to the area and my neighbors told me to go here because they have everything at probably…read morejust the same prices as Home Depot or Lowe's but way better service. I went for something simple like little pavers and southern hospitality was in full effect. I'm a city person, and it was just great to be welcomed with southern hospitality. They had everything I needed as I browsed so I'm very happy... you should go there

The GOOD - when you walk in the door the folks say hello and greet you with welcome warmth and…read morekindness... And then... The BAD - you walk in to the sporting goods side and the guy behind the counter gives you a look of disgust for daring to come in. He does ask if he can help you - though it's clear that is the last thing he really wants to do. I've been in twice - same guy, same attitude. It's a shame that all the great things the folks in the front hardware side do get cancelled out with what you remember - this guy treating you an unwelcome and unwanted visitor.

They were so helpful and kind. I asked ridiculous questions and they didn't make me feel silly…read more They knew I was just trying to learn and gather information. My advice to everyone is stay out of that back room because you'll be like a kid in a candy store and "accidentally" go over your budget. Very happy with their knowledge and their products. The kindness they showed to an elderly customer almost had me in tears. Please stop in and support this business.

Oh my goodness, where do I start? Old style Ace Hardware with knowledgeable and friendly staff…read more Been going here for over 40 years or more so it seems, used to come here for anti-fouling paint for Stauter boat with Grandaddy as a kid. I have been redoing the bathroom on Lil Pugs side of house and had a leaking faucet, replaced cartridges and still leaks. Made the trip to Wigman's and talked with the fella about it, he schooled me on spring/seal behind cartridges. He set me up with what I needed and instructions on how to install, a simple procedure I am sure everyone knows but me (I am more auto repair than home repair). Followed his steps and leak gone in less than 10 minutes, no telling what drama and expense he saved me. Every trip here is the same, it starts with a "what can I do to help" and ends with a reasonably priced purchase of ONLY what I need, and tips and pointers on how to do it. They didn't have the handle I needed but it is an older and unusual item, (who breaks a shower handle?) and they do often have those type items. If you need a REAL hardware store, you can't beat Wigman's. Prices are in line with big box, help yourself 'cause employee is former fry cook at local burger joint stores. Support this local business as they will offer you help and knowledge, something people seem to have lost a value in.

I love this hardware store. Reminds me of the one I used to work at in my teenage years. Very…read morehelpful staff

Very convenient for me to have in my neighborhood. Don't have to drive far to get a good deal and…read morebe treated well as soon as you enter the door. Also found some of their prices cheaper than the big box brands. They make you feel like family. Let's talk about the quality of products and items they sell. Tools and parts always met my expectations each time. Even with that, they go above and beyond to help you figure out what you need to get the job done properly. Personal experience with my plumbing they were very very helpful in completing the task.

I've often been a customer at Ace Hardware locations all over the place. This is the first Ace…read morelocation I've visited in Lower Alabama and with little surprise it is very much like other Ace locations I've visited. Ace tends to have among the best customer service of any of the hardware type stores I've experienced. The folks working at most Ace locations actually seem cheerful and happy to help you find something or give suggestions on the best items for certain projects. The staff are also good about reminding you about available discounts and other money saving options. The experience at most Ace locations is far better than what you typically get at Lowes, Home Depot or Walmart.

What a huge store ,one of the guys said it's the largest in Alabama..it has everything and is so…read moreclean and neat..the staff is awesome and very helpful..it is located in a strip mall along with Beaulls, PigglyWiggly, Dragon City and a few other smaller stores.. we bought a few things but will definitely be back..they also have a rewards plan and veteran discount..

This small family-owned store gives Walmart and Rural King as fierce competition, wins over new…read morecustomers, and has an established customer base that are repeats several times a week. Smith's has a good shrubbery and trees selection of highest quality plantings at comparatively low prices in the area. I am greeted friendly by Mrs. Smith. She is very knowledgeable of the hardware business, even at a ripe older age.

Smiths is my most favorite little hardware store ever. I went to have some keys made this week and…read moreas I looked up, there was a beautiful piece of art that my MOM had painted years ago. It makes me love these small town businesses even more. In the spring, Smiths has the absolute best selection of plants you can find. I always make it a point to go every Spring.

Small place. People were not very friendly. Customer service was poor. Id look elsewhereread more

Went in for a very minor plumbing issue and had THREE pros helping me out to problem solve what…read moreturned out to be a an odd fix. Terrific I customer service and will always go back.

The ownership and staff here are top notch! Since the first time I visited, I have rarely driven…read morefurther than this store to get anything I used to go to the larger chains for. Anything from yard care to plumbing, air filters, or pool supplies. I cannot comprehend how they can fit everything I need in such a small store without it feeling overly cramped -- but they do it well here! They will give honest recommendations for what you ask and will not try to upsell you on products just to make an extra buck. They are more focused on earning loyal, returning customers than creating a bad experience with higher sales. The mix of friendliness, honestly, and helpfulness has turned me into a loyal, returning customer for anything and everything I can purchase here.

This review is about the Stihl department only (it's in a separate building). The Hardware store…read moreitself would have a good rating. I purchased a $750 chain saw in the morning. When I brought it back that afternoon for help in starting it, the man who had sold it to me was very unprofessional, with a complete lack of people skills. He got angry and contradicted me, claiming to know everything since he'd been to Stihl "school". But he was wrong. Stihl's own directions for breaking in a new saw contradict what he said. Where do they find these people? I hope I don't ever have to go back there again.