Amazing therapist! My most favorite ever!!! She is kind and understanding and insightfulread more

Just responding to to the review earlier. Not the Susan I know. I was her boyfriend back in the…read morelate 70's early 80's. I assure all that Susan cares about people. Period. Full stop.

Morons. They can't get their drugs, right they give you the runaround and runaround in the…read moreconnections and they're testing while you are dying. Just try to get a referral. Ha. Will not go back. They have a one star on their rating. 4 weeks waiting for the director to call me. All nice people.

I've called multiple times and spoken to a new person each time and every one was rude to me on the…read morephone. I was only asking questions as I am not familiar with insurances and everyone was very rude.

I reached out to Jennifer by leaving her a message because she was on a list of providers given to…read moreme by my insurance company. The return phone call I received was not an offer of help or a referral... it was an angry, accusatory mess. She was LIVID that I called her and immediately began angrily lecturing me about her issues with my insurance company, and demanding to know who my primary care physician was, making me feel horrible for trying to contact her. She "apoligized" twice about her tone (it remained aggresive) but never once inquired about me or why I was seeking treatment. I tried to de-escalate the situation by saying I was sorry I bothered her, I didn't appreciate or deserve her tone or the yelling, and suggested she call the insurance company to unload on them since her anger was meant for them. This. Set. Her. OFF!! She was mid rant about how she will never call them when I finally had to just blurt out "I'm not engaging in this, goodbye." I had to hang up on an enraged stranger because she wouldn't stop yelling at me. I'm in disbelief that anyone in any profession would behave this way. So, if you are looking for a compassionate, professional as part of your self care plan Jennifer Taylor is absolutely not that person.

Many years going here. I have had multiple bad experiences. The worst one ended up with provider…read moreunwilling to listen to complaint and when they finally did they didn't order the correct blood test. It was a very basic thing to do and my girlfriend who works in medical coding heard they didn't order the test and she was flabbergasted. Result was I ended up in the emergency room a week later with a life threatening problem and spent four days in the hospital. ER doctors almost had me flown to San Francisco. Another time I had a grumpy doctor who had to fit me into his schedule due to the front office insisting I had to make a same day appointment for getting a cast. The doctor didn't believe me and said "I don't see why you people come here I guess you just want to save money". He then proceeded to wrap my arm ignoring the recommendation of the ER doctor and twisted my arm repeatedly. He used the wrong tape the first attempt, forgot the sock the second attempt. His demeanor softened the third time and he decided if he did the wrap differently I would be in less pain. It felt like I was being intentionally tortured. He later apologized for delaying getting my records to the specialist. I ended up in surgery after the bone had started to heal. There is more but this is getting long. Humboldt County has a provider shortage and I have been unable to find another each time I try. Getting through to the office during business hours with an urgent question is nearly impossible, and expect to wait at least two days before the team gets your question to the provider. Includes very high fever and trying to get a refill on a life critical prescription. I really wish I had an alternative.

I enjoy getting to know my doctors, nurses, gynecologist, Phlebotomist, and staff at the Arcata…read morelocation. I appreciate that currently the staff is allowing folks who wish to wait outside or sit in the hallways can do so, in limited amounts of course. Currently, any doctors appointments are done via zoom or via phone. For the most part, those phone doctor appointments used to intimidate me. But after doing a couple of doctor appointments via phone I have felt like I have been able to take as much time as I needed during the appointments and I did not feel rushed discussing concerns with my doctor. As far as the my chart app goes I definitely feel like it's come along way since it was first develop now you can make appointments virtually, sent any questions and concerns, for the first time after Covid I was able to show proof that my TB test was negative and much more. More recently I came to the clinic to have a gynecologist appointment. The doctor Tara Moss was so patient, calming and respectful.

Mr. Polesky was very professional and helped me work a very difficult time in my life. I felt at…read moreease with him and very comfortable with discussing the personal issues that I was dealing with and it really seems that he cared. Also, since I dont have insurance right now, he was willing to work with me on arranging payments that I could afford. I highly recommend him!

Mr. Polesky is very caring and professional. He helped me through some difficult issues from…read morechildhood in addition to dealing with a deep depression. I hadnt stuck with counselling in the past so he is the first counselor I have had who I felt really listened and helped me work through the areas I needed to.

I had the pleasure to experience a beautiful healing session with Erica. I went to her seeking yoga…read morebut received so much more. She holds impeccable space with grace, lightness with a sprinkle of play. I left her space feeling peaceful, complete and as vibrant as the rainbow I witness shortly after our session. Highly recommend Erica for anyone who seeks balance, clarity and desire to tap into their greatness.

Erica is one of the most loving and caring coaches I have ever met and she knows her stuff. Call…read moreher and book a session now if you want more health and well being in your life.

This lady cannot keep track of her appointments to save her life. And when it comes to other…read morepeoples' mental well-being, that's pretty important. I gave her a chance thinking she might actually have some kind of human-like characteristics, unlike most therapists I've met, and although she does seem to be an okay person, the way she runs her practice is a joke. It's uncomfortable going to someone's personal home for a doctor appointment. It's unprofessional as well. I suggest she get a secretary and an office that doesn't smell like a zoo.

Judy was the best therapist there could be if you were willing to hear truth. If you saw her to…read morehonestly grow yourself through deep introspection she was the best person to take you on that journey. She forever changed my life for the better.

From the owner: I have been in private practice for over 30 years, seeing adolescents, adults, couples and…read moreco-parents. I am well versed in custody laws and can write custody and visitation agreements for parents who do not wish to involve the court system. I was a child custody mediator for the Superior Court of Humboldt County for 24 years.