I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced…read more But, in January I had a job that really should have been very easy and he just didn't want to do it. He comes to my apt, looks at the flushometer toilet and says "your super should be able to do this." The problem is, my super sucks. I know this, which is why I am calling a pro. The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super. He puts a new shutoff valve on the toilet, for some reason, and replaces the piston. I pay him $260. Problem is, he effed it up. The action on the flusher was weirdly stiff, and a few weeks later it just stops working. I call the super and he couldn't give less of a sh*t. "I told you, you probably need a new handle" he says. "Get the part for me and I'll look at it." (He had not communicated that to me, and it turns out he was wrong anyway.) So, I end up calling one of those overpriced "retail" plumbers. He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up. About 15 minutes later the job is done, and I'm out another $300. So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part. Richard is a great guy for jobs that he wants. But he really left me in the lurch here when I needed someone to just do the job right.

Richard Haviland is a rare find. I needed a plumber to do some work in Brooklyn, but I did not have…read morethe time or resources to go to Brooklyn to find one. So, of course, I went to the web, Craigslist in particular, wading through a lot of ads and promo-posts that looked suspect at best and downright deceitful at worst. I was beginning to get worried when something about Richard's post caught my eye. I can't even tell you what it was to this day; it wasn't flashy or bombastic - maybe that's what it was, who knows. But something made me call him - and so far he has turned out to be the best tradesman I have had going into that building on a regular basis. He investigates the problem, gets in touch with me to review the details, we settle on a cost - always reasonable - and a course of action, and he gets the job done, letting me know the final bill. Work's done, tenants are happy and all is right with the world. He is a man of his word. And did I mention that I have yet to meet him face to face? That's right - we've been working together now for almost a year, and he and I have been nothing more than voices on the phone to each other with a little bit of cellphone technology mixed in. Sure, I have a guy in the building who works as a go-between for the residents and for followups. But Richard and I have been operating on a virtual handshake for almost a year now, and more than once he has shown himself to be not only a very good plumber, but a man with integrity and a compassionate heart. I am very fortunate to have come across his post in Craigslist. I know exactly What led me to him! And I just want to make that known to anyone else who needs some plumbing work done in Brooklyn and would like to deal with a real decent human being. Thanks a lot, Richard!

I've reached out a few times to Sessa Plumbing in the past without success…read more Also, it's worth noting that the former owner of Sessa plumbing has a different address and business name "Robert Sessa Plumbing." The website states he's a "Licensed Master Plumber since 1978 and the founder and original owner of Sessa Plumbing & Heating, (NO LONGER AFFILIATED)" Mystery solved. There are 2 separate entities- 1) Sessa Plumbing and 2) Robert Sessa Plumbing. FYI - Robert Sessa Plumbing has a You Tube channel that's pretty good - if you're interested in learning about plumbing suggest checking out some of his videos. It's a good idea to have some basic knowledge on this topic - especially when you're doing maintenance & repairs - helps to make better decisions.

Sessa did extensive work on our basement. The owner and his team were prompt, communicative, and…read moreextremely diligent. He had a direct line of communication with our contractor, which was our biggest concern as our contractor was adamant about using his plumber. Getting a hold of him was easy. This was probably one of the biggest jobs we have done in the house and it was the most seamless. Glad we went local, glad we went Sessa.

Harris cancelled the appt without notice and left me hanging. Very inconsiderate and unreliable.read more

DESERVES ZERO STARS! I'm renovating a bathroom and setting up new laundry room in my house in…read moreSheepshead Bay, Brooklyn. I shared approved Dept of Buildings plans and supervisor came out for a walk-through and verbally quoted me $20,000, saying as he left he'd write the detailed proposal based on his $20,000 verbal quote. However, when he emailed his proposal the price shot up 92.3% to $38,460.00! I emailed back to get justification, but never received a response to the exorbitant markup from the verbalized quote at my house. I wanted to know why Harris would not honor the $20,00 I was quoted during the site visit? I have been a repeat client of this business paying $1000s at each of their visits to do my plumbing work, and was told that because of this fact, I'd get a slight discount on my renovation proposal for the plumbing aspect. But a 92.3% markup from original quote of $20,000 is extortion, fraud and just bad business practice to say the very least! I found out also that they don't come out and tell you that they charge a discharge/service fee to come out, but $150/per hour of travel time is quietly--not disclosed to customer--added to their bills, yet never disclosed to you upfront. They were coming from the office location in Brownsville and I'm all the way down south on Avenue Z in Sheepshead Bay and they must take the side streets to get to me because commercial vehicles are not permitted on the Belt Parkway. I will stop being a repeat loyal customer to Harris Plumbing and Heating and will not refer them to anyone else ever again. I'll be reporting them to the Better Business Bureau also. Good riddance Harris Plumbing and Heating!

Would give it negative stars if I could. I called to inquire about a bidet installment and the guy…read morewas rude, said he "would never touch" my bidet because it's an Asian brand. Told me to "just buy an American bidet then maybe it'll just work" So unprofessional and honestly came off racist. Don't understand the high ratings for this place

Parkset has done four jobs for me. But the last was a real disappointment. After paying $2,100 for…read morea new water heater, the hot water was milky, particularly in the tenants' faucet. Parkset priced a fix, a pressure reducer, at $950. The manufacturer told me my pressure was fine and it sounded like air in pipes, a common occurrence after installation. Parkset's worker did a lazy job: emptied the heater and turned on a few faucets. When that did not work, he said I needed a mixer valve replacement on the worst faucet. Then Parkset ghosted my repeated requests for an actual bleeding of the system, or even a price for a mixer valve.

My super tried to help me turn off the supply lines to my sink but after he did it, they started to…read moreleak. I knew I needed a plumber so I looked on Yelp and called Doyle Brothers. Brian came out as soon as he could. I couldn't be happier with his service or his attitude - totally professional and honest. I am so happy to have found these guys and can't recommend them highly enough.

I've been recommending Doyle Bros for years since they helped my best friend's business. My best…read morefriend owns a restaurant in the LES that I help with. We came in early morning to begin prep work for a party the next day to find that our entire basement was flooded with no idea how it happened, but we needed to act fast. My friend had heard of Doyle Bros before through another restaurant friend, so I called it in. Within two hours, they had three guys on the job, and by the end of the day, our basement had been fixed and ready to go. Not only were they fast, but they were really nice -- they worked with our budget, and the guys on the job were really friendly and joking around with us. Since then, they've been her go-to plumbers.

Over the past several years, we have used Bullseye multiple times for plumbing issues in our…read moreapartment in Manhattan. Joshua is always incredibly professional and courteous, and he has taken care of every problem quickly and with care. He charges fair prices, and he is exceptionally reliable. I recommend him often.

Woke up to a bad leak at 5am. Called about a dozen plumbers and Bullseye Mechanical was the only…read moreone that responded. Joshua answered the call and arrived in around 30 min. He almost immediately found the source of the leak in my neighbor's upstairs apartment. They charged a fair rate for emergency service.

I contacted ACCU-Rooter for a clogged kitchen drain. I told them it was not an emergency but try…read moreto come sometime today. Tim arrived within a couple of hours. I explained how I tried (unsuccessfully) to clear it. He got right on it and the drain was cleared in a very short time. He was friendly and knowledgeable and his charge for the service was very reasonable. I would definitely recommend him for your plumbing needs.

On time, courteous, very satisfied. Ckeanup was great and we appreciated the communication when…read moretech was en route.

Sewer main to our Clinton Hill townhouse sprung a massive leak . Called Figliolia…read more Free estimate by Andrew, same day within 2 hours. Easy scheduling with Donna to begin a 4-day job the following morning, with permits in place. Timely and professional work by Victor and crew.

Ive worked with Alex Figliolia on a number of occassions. They are always quick to respond and easy…read moreto work with. I look forwarding to working with them again and would recommend them to colleagues as well.