Richard Haviland is a rare find. I needed a plumber to do some work in Brooklyn, but I did not have…read morethe time or resources to go to Brooklyn to find one. So, of course, I went to the web, Craigslist in particular, wading through a lot of ads and promo-posts that looked suspect at best and downright deceitful at worst. I was beginning to get worried when something about Richard's post caught my eye. I can't even tell you what it was to this day; it wasn't flashy or bombastic - maybe that's what it was, who knows. But something made me call him - and so far he has turned out to be the best tradesman I have had going into that building on a regular basis. He investigates the problem, gets in touch with me to review the details, we settle on a cost - always reasonable - and a course of action, and he gets the job done, letting me know the final bill. Work's done, tenants are happy and all is right with the world. He is a man of his word. And did I mention that I have yet to meet him face to face? That's right - we've been working together now for almost a year, and he and I have been nothing more than voices on the phone to each other with a little bit of cellphone technology mixed in. Sure, I have a guy in the building who works as a go-between for the residents and for followups. But Richard and I have been operating on a virtual handshake for almost a year now, and more than once he has shown himself to be not only a very good plumber, but a man with integrity and a compassionate heart. I am very fortunate to have come across his post in Craigslist. I know exactly What led me to him! And I just want to make that known to anyone else who needs some plumbing work done in Brooklyn and would like to deal with a real decent human being. Thanks a lot, Richard!

I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced…read more But, in January I had a job that really should have been very easy and he just didn't want to do it. He comes to my apt, looks at the flushometer toilet and says "your super should be able to do this." The problem is, my super sucks. I know this, which is why I am calling a pro. The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super. He puts a new shutoff valve on the toilet, for some reason, and replaces the piston. I pay him $260. Problem is, he effed it up. The action on the flusher was weirdly stiff, and a few weeks later it just stops working. I call the super and he couldn't give less of a sh*t. "I told you, you probably need a new handle" he says. "Get the part for me and I'll look at it." (He had not communicated that to me, and it turns out he was wrong anyway.) So, I end up calling one of those overpriced "retail" plumbers. He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up. About 15 minutes later the job is done, and I'm out another $300. So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part. Richard is a great guy for jobs that he wants. But he really left me in the lurch here when I needed someone to just do the job right.

When we bought the 19th century townhouse in Brooklyn plumbing was the main issue…read more The boiler looked like it would explode at any moment, there was a weird second water heater kind-of hooked in, the sewer cleanout was all wrong, there were multiple fire dangers in the way things were vented to the chimney, and all showers/tubs had various issues. Parkset came in with a very reasonable bid. The work was done quickly, with great quality and communication. It was such a good experience, I called them back for a couple more projects.

Would give it negative stars if I could. I called to inquire about a bidet installment and the guy…read morewas rude, said he "would never touch" my bidet because it's an Asian brand. Told me to "just buy an American bidet then maybe it'll just work" So unprofessional and honestly came off racist. Don't understand the high ratings for this place

Over the past several years, we have used Bullseye multiple times for plumbing issues in our…read moreapartment in Manhattan. Joshua is always incredibly professional and courteous, and he has taken care of every problem quickly and with care. He charges fair prices, and he is exceptionally reliable. I recommend him often.

Woke up to a bad leak at 5am. Called about a dozen plumbers and Bullseye Mechanical was the only…read moreone that responded. Joshua answered the call and arrived in around 30 min. He almost immediately found the source of the leak in my neighbor's upstairs apartment. They charged a fair rate for emergency service.

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd…read moreStreet at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, "do you see the red light?" and kept walking. A white man inside the car yelled after me, "are you a cop?" I responded, "no, but I can get your license plate number" (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: "f*ggot," "come take it up the ass," "why don't you suck my dick?" as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

These guys are the nicest and most knowledgeable in all of NYC! I had an emergency plumbing…read moresituation in my bathroom shower and within minutes, despite this time being one of their busiest seasons, two Algozini guys showed up and quickly resolved my issue. They were very friendly and worked quickly, efficiently and were extremely tidy. Thanks so much, Algozini Plumbing!

I've had CID come twice now. Four months ago it was to deal with a nightmarish leak from my…read moreupstairs neighbor's bathtub. Today it was to deal with a cracked kitchen sink tailpiece. Both times, the same guys came and did a great job. They were friendly, professional, worked quick, and communicated clearly what they were doing. Their presence and ability both times have been exactly what you could hope for when you're having likely to deal with an emergency at worst and headache at best.

There's a reason this company has all 5 star reviews. Found them through Reddit and gave them a…read morecall because our sink and dishwasher keep backing up with black liquid. At first it looked like coffee grounds and now it's all black. Our building was insisting we pay to get it fixed because it's a problem in our apartment. I explained the issue to Jerry at CID and that we never put coffee grounds or anything like that down the drain, who was able to tell me over the phone that he was completely certain the issue was not coming from our apartment since we have fully stopped using the sink and dishwasher since this started and it continues to fill with more liquid. There's more I could explain but that's the basics. Anyway Jerry was so nice, offered to get someone there by 8pm (I had called at 4pm so that was amazing) and it would be a flat fee to snake the drain and was very up front about what it would be which was very transparent. He suggested I talk to building management as this was not an issue of something we did wrong that normally it's something they would pay for. I did and they are sending someone out to inspect all the apartments in our line tomorrow. I don't think they will let us use CID if they are going to pay for it (which we sincerely hope they will) but despite that Jerry was incredibly nice and even gave me specific tips to tell the building management to make sure their plumber did the best job possible. Thank you Jerry for probably saving us a lot of money! Please go give these guys business, if we could we would!

Service was excellent I recommend him to everyone He came right away and fixed our problemread more

Came same day I called. Was easy to work with. Fixed toilet leak and installed new seat in under…read more15 minutes. Charged fair simple amount for the job when cost was not discussed in advance. I would highly recommend.

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a…read morefriend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for: - Same day - Honesty - Knowledge - Thoroughness

Dowin was fast, on time, reliable and very competent. Thanks to Dowin, I have a new functioning…read morebathroom. He is honest and efficient, and lucky for me, he was available on short notice to deal with the emergency. Definitely recommend.

Contacted Get Snaked for a clogged laundry drain sink and so glad I did …read more Scott and Jeff were very efficient and professional . Same day service was provided within a few hours of my call and their price was affordable .

Great service! Have not had any issues since they came out. Scott was able to get out here quickly…read moreand priced very reasonably. Would highly recommend.