I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a friend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for: - Same day - Honesty - Knowledge - Thoroughness read more

Dowin was fast, on time, reliable and very competent. Thanks to Dowin, I have a new functioning bathroom. He is honest and efficient, and lucky for me, he was available on short notice to deal with the emergency. Definitely recommend. read more

I called the guy to come over at 5pm and fix pipe that just broke at my tenant's apartment and he said he can come the next day at 11am. The next day upon his arrival he learned that I (the landlord) wasn't there AND he just left! Despite the fact that I live next door and my wife was home... Guy is the joke! So I called JCS plumbing and they sent someone 30 minutes later, I paid them over the phone with my credit card and I'm happy as a clam! read more

I would have given no stars... But since I had to select at least one, this business got an undeserving star. I called for a plumbing emergency. The guy picked up phone and told me to text him picture of my problem. Hung up with no courteous "bye" or anything similar. I texted pictures to him and waited for 15 minutes for him to call me back. He didn't. So I called again to confirm he got the texts. He said "I'm getting to your pictures now." And hung up without a promise to call or any other words. I moved onto the next plumber on the list. He obviously didn't need my business. But he should learn some basic business etiquette. Yes everyone is busy with ten million things going on, but don't run a business if u have no intention on providing services. read more

Great Plumber. Came to my place within 40 minutes, fixed a non draining bath tub in under 15 minutes. Every other plumber I called was either not available or gave me a far out service date. I was really happy with his service and his attitude! Thanks again! Jen read more

Our condo had a unit-to-unit leak and we called Darwin at Trumpet. He was at the building within the hour with his equaly knowledgible assistant. They were very kind, professional, explained their observation, used their experience to give the diagnosis and proposed repairs, we the condo board discussed and decided on the repair and cost, he made the repair very quickly and we were so very happy and glad. Many plumbers can fix but so very few have the kind, thoughtful explanations Darwin exhibits. I highly recommend Trumpet. read more

Blocked toilet (a whole bunch of Kleenex) on a Sunday night in Brooklyn. So this is going to be a nightmare, right? Found Darwin on Yelp. Called him. He was here in literally 15 minutes. Cleared the clog in less than 10 minutes. Charged me $150. SO WORTH IT. Thank you Darwin! Every repair job should be this easy. read more

Great plumber! He's fixed leaks helped me in an emergency when my basement was flooded. Always shows up when he says he will. Good guy read more

Darwin was great! Called him on the whim based of yelp reviews and he and his partner came and fixed my clogged tub and sink. I thought I needed a new toilet and he said he was able to fix it so I didn't need to buy a new toilet! Very honest man, cleaned up after themselves and were very nice. Highly recommend!! read more

Nice guy and is good for emergencies ONLY . I asked him to fix a running toilet and he gave me the run around. First, he came and said he didn't have the necessary tools or materials and left the toilet unfinished. Then he asked me to order a needed part but couldn't tell me what part it was. Finally, after I asked him to get the part since he is a plumber and knows what he is looking for, he got the incorrect part and then told me "if I see the part I'll get it." In the meantime, he turned off my water and I was not able to use my toilet for over two weeks. When I finally found the part, I had to call him several times to install it. The only reason I called him back was because I already paid him and was not interested in paying ANOTHER plumber. On our last call, he said he came to my house but men were working on the stairs so he just left! I am still waiting for him to come over and now I've given up. Again, good for emergencies ONLY. read more

I highly recommend Trumpet Plumbing. I had water dripping down my plaster wall in the parlor and called Trumpet; Darwin said he'd be here within an hour, and he was right on time. I was thinking it was a bad drain connection to the waste stack, which would mean tearing up part of the bathroom to locate the source of the leak and fix it. He showed me why that wasn't it; the leak wasn't coming from the drain, but from cracked and missing grout in the lower tiles in the shower. The bottom line is it's a re-grouting job, not a plumbing job. Even though he didn't fix the problem, I now know what needs to be done. He charged a very reasonable fee for his time as well, much less than I've paid with other plumbing firms. read more

Started off well. I made an appointment for Sunday service a day in advance. He said that he would call me if any earlier. I get a call 2.5hrs earlier than the time we settled on saying that he's 10 minutes away. I ask my tenant to meet him downstairs. He beats her to the door, waits a total of maybe two minutes and leaves. Things happen, I need something fixed so I decide to give him a second chance. We settle that I would meet him later in the day and that I would give him plenty of notice. I call/text a couple of hrs later, no response for the rest of the day. Bo this man...booooo! read more

Had a plumbing emergency on a Sunday morning. Called up Dorwin and he was here in a half hour. Tended to the emergency right away and was even able to tend to a separate, non-urgent plumbing problem while he was here. Fair price for both. Would definitely use him again in the future if I need to! read more

First of all very prompt on time which I'm big on when it comes to appointments. Nice gentleman and diffidently knows his job. Very good price with the situation I had with my kitchen and bathroom sink. I give Trumpet two thumbs up. read more

Darwin showed up on time for the appt he was very flexible in setting. He showed up with an apprentice that was obviously a little down on his luck. However he was very courteous and attentive to training. One or both men made several trips to the work vehIcle to get necessary parts. He repaired a leak under my kitchen sink. The leak damaged my wood cabinets and began to mold. He worked diligently while conversing about causes. He thwarted another problem that I wasnt aware of. His price was very fair considering what plumbers charge. read more

No, No, No.... avoid!!!! I hired Dowin Trumpet to fix a plumbing issue a new tenant was having. She was not receiving hot water in her apartment. I received a text from my tenant at 1:30am stating that although she had hot water in the kitchen and bathroom sink, her shower was still lukewarm. I texted and called Dowin numerous times to see if he could go there and check the issue with the shower. I already knew it probably had something to do with the mixer. He answered a few texts and then went radio silent.... never called to send someone over and I had to hire someone else on the fly. Unfortunately, Dowin only accepts checks and cash payment apps. Being that I don't live near our building, I told Dowin I would pay by the cash app. Now I cant even issue a charge back for work that wasn't done to completion. Avoid at all cost!!!! I will gladly recommend the guy who came to help us ... read more

He may be good for a small leak or clog, but do not call for boilers. He does not know boilers. Pricey too.

These guys were quick, affordable and straightforward. Nice people who wont rip you off.

I guess business is good for Darwin. I scheduled an appointment for him to look at my hot water heater. He was a no show.

Thank you, thank you, thank you Darwin! After awaking five nights in a row with inches of water spread over our entire bathroom floor, a true superhero came to the rescue. Darwin did in 30 minutes what my landlord has 'fixed several times'. I called at 8 am and two hours later, our leak was fixed. The service was supreme and Darwin even offered to help me put back my apartment after we tore it apart attempting to find the water meter (which we learned had been sealed off...New York City landlords, amiright?). So happy to finally be putting away our pots and towels. No more clean up for us. Thank you again, Darwin. You are officially on our speed dial. read more

Best plumber around. I've used him for my home radiators and have had no problems with anything he worked on. I highly recommend him. He is curteous and diligent. read more

Trumpet solved my leaky bathroom sink problem ASAP and is very pleasant to deal with. Showed up within the hour on a Sunday and I paid fair price. read more

Great plumber with out breaking the bank! I had a pipe burst and he came out and fixed the issue quickly. He added additional insulation to make sure that the problem wouldn't happen again. read more

Yesterday I called for an emergency plumber to unclog our toilet. They were unable to come that evening but agreed to come at 7am the following morning. The men arrived before 7am which was excellent. They worked for about 40mins to unplug our toilet. Based on the reviews I read on yelp most people stated the price was reasonable, so when he told us $250 for a 40mins job I was shocked and appalled. When my husband inquired about the high price the man stated because it was 7am and that most places charge $300. I am not familiar with plumbing services but I doubt it cost $300 to snake a toilet. I honestly feel like they saw where we lived and figured oh they can afford it. I would recommend them because they were punctual and fixed the problem but the price was not reasonable at all!!! read more

Darwin to the rescue! He kindly helped us troubleshoot the leaky toilet over the phone. This saved us money, time and him a trip for a very DIY fix that addressed the issue. Will totally call him again for future plumbing needs. read more

STAY AWAY, SERIOUSLY TERRIBLE SERVICE!! I don't take any pleasure in writing bad reviews but the service I received from Dorwin was some of the worst I've ever experienced and I'd be remiss if I didn't warn other Yelpers in advance. I live in Los Angeles but still own and manage a property in New York. A tenant told me that her bathtub wasn't draining so I went looking for a plumber. I found Dorwin on Yelp and the reviews were great so I gave him a call. He quoted me a price of $90 to snake the drain. That's more than I usually pay but I just wanted the job done right and in a timely fashion so I agreed. I set up a day and time for him to go by the unit that worked for my tenant. The day arrived and he was over an hour LATE. He gets there, does something (I'm still unclear on what he did but my tenant was there and she assured me he never actually snaked the drain) and goes on his way. He calls me and tells me that it's done and I let him know I'd mail him a check. He didn't know I was in Los Angeles and for some reason it was a real issue for him that I wasn't in New York (apparently we don't all live in a global economy). He told me it would be $150, I mentioned that he said earlier it would be $90, he doesn't bother explaining the price difference but agrees that I can pay him $90, as if he was doing me a favor by charging me the price we'd both agreed on. My tenant called me an our later and said she'd taken a shower and there was no difference at all. I called Dorwin and told him and he refused to go back until he was paid. I have no problem paying for services rendered but I don't believe in paying for work before it's done. I tried to work with him, it's 2014 and he is a business. If he accepted credit cards or Paypal I could pay him the same day but he needed a check. He agreed to come by again, I assured him that I would pay him. This has never been an issue with any other work I've had done in the building so I was incredibly frustrated. What business has such a problem receiving a check in the mail? He agreed to come by twice more and blew my tenant off and didn't show up because he hadn't yet been paid, even though I've explained more than once that I won't pay until the job is done. It's gotten ridiculous and needless to say I've already told him not to bother, I'll find someone else. Dorwin was unprofessional, surly, late, tried to overcharge me and didn't perform the service he was supposed to. It's important to me that things be done right the first time which is why I'd never use this service again and I'd advise others to stay away as well. read more

RESPONDS quickly, excellent work ethics. Most of all he is very, very HONEST. Does NOT try to RIP you off great personality, easy to work with.HIGHLY recommended. Best choice for plumbing work. Just ask for DOWIN. read more

Okay I called late in the afternoon today (about 4pm) after calling 2 other companies that "had to get back to me" for an estimate on reconnecting an old out of work backyard faucet. Mr. Dorwin gave me a ballpark estimate on estimate ($150.00-175.00) just based upon the description of what I was looking for. He arrives within 45 minutes of my call, crawls under my house to look at the issue and begins to work!!! Within 2 hours of work, I have running water in the back yard and the price was $175.00!!! Response time was excellent and got service with a smile!!! I AM HAPPY....Call him and see what magic he can work for you.... read more

Darwin came on New Years Eve last year and quickly saved us from a disaster in our basement. He was fast, knowledgable and fair. He also showed me how to do the maintenance so he hasn't had to come back. Great service. read more

I'm a landlord in Bed Stuy and I have used Dowin at least 4 times for various services. He has installed a dishwasher, snaked 2 drains, and cleaned up an exploded sewage pipe (it was as gross as it sounds). Overall he is relatively prompt and professional. I can't say I have that great of a frame of reference as far as pricing goes, but he is certainly cheaper than some of the nationwide chains I've used (such as Roto Rooters). It also seems pretty clear that he is willing to negotiate on price. I think it pays to have an accessible local plumber, who obviously knows what he is doing, rather than dealing with the bureaucracy of a larger service with dispatchers, etc. He is always friendly and gets the job done. read more

I had a clog for about two days, and after 2 trips to the hardware store, I realized it was time to call a professional! ...Called Mr Dowin on a Saturday afternoon-- he was at my place in about 30 mins(maybe less),gave me a quote, got to work, and cleared the drain! I have no local reference to pricing, but it seemed like an incredibly fair rate when comparing to nationwide plumbing services. Not only is he professional, but he and his associate are both very courteous and all around nice gentlemen!! I'm definitely letting everyone I know about this great service! Thank you, Trumpet Emergency Plumbing! read more

I had an issue with my hot water heater. Mr. Darwin was very helpful and informative. He was came when he promised and his fee was super reasonable. I would definitely recommend him, and use him in the event of another plumbing situation. Call with confidence. read more

BEWARE. Ugh. I had a terrible experience with Trumpet Emergency Plumbing. I called at 7:30a about a gushing sewage leak into my basement. The man I spoke to said he was on his way. By 9a, no one had come yet so I called both of the two numbers listed and got no response. Meanwhile there is still poop flowing into my basement and I have no idea when these guys are going to show up. After several voicemails and texts he calls back and says he'll be right over. He didn't show until 11:45a (4+ hours later, so much for the EMERGENCY part of their name). When he finally DID show, he took one look at the leak, told me it was the city's problem, and that I'd have to call 311 to get it fixed, THAT'LL BE $90 PLEASE. I don't object to a consultation fee in principle, however, after paying this man and sending him on his way and then waiting 2 DAYS with no running water in my home for the city to check out the problem, I was told that the leak was, in fact, my responsibility. Either the Trumpet guy was misinformed, or he deliberately lied to get $90 for doing no work. (FYI, this guy cashed my check the SAME DAY, so I have high suspicions of the latter.) Furthermore, when I was told that I would need to hire someone to fix the problem, I called Trumpet back thinking, hey, why not hire the guy I already paid $90, right? WRONG. He initially said he would do the job, then called back 30 minutes later to decline because his colleague had borrowed the tool required to do the job and he was on Long Island and wouldn't be available to come until the following day. In short, either unprofessional amateur or deliberate unethical cheat, take your pick, either way, hire somebody else. read more

I'd HIGHLY suggest not using this plumber. If he is licensed (I should have checked), then he lacks basic plumbing skills. This was a simple job, and he messed it up royally. Additionally, he is expensive! read more

Landlord was totally non-responsive to clogged bathroom sink and tub so after a week I decided to resolve it myself. Trumpet showed up 20 minutes after I called and was done 20 minutes after that. The cost was a little steep but when I said the estimate was high he knocked off a few $$ - plus he operates an emergency service, so a slightly higher price tag isn't surprising. If/when I need to I'll definitely call again. read more

I called Dorwin around 4:30 pm to repair my bathtub. The shoe and other pipes became disconnected due to rust. Water was pouring down into the 1st floor from our 2nd floor bathroom whenever someone took a shower. It was an emergency. My usual plumber had come to the house to assess it earlier in the day, but didn't have time in his sched to fix it until the following week. Dorwin to the rescue! He came over at 6:30 pm and started on it. Unforch he needed to get a new shoe (I didn't know tubs had "shoes") so he had to come back the next morning. I recommend Dorwin to anyone living in the Clinton Hill, Bed-Stuy, Crown-Heights and surrounding neighborhoods. It's nice to have a plumber who is available at odd ours and knows his way around a Brooklyn brownstone! (Old pipes!) The cost was $350, which seemed fair given the mess and that he could come after hours. This included cost of parts. read more

This company did a terrific job- my kitchen plumbing was leaking in 5 spots - Darwin came out very quickly, was professional, very skilled, fast and clean. What a lifesaver! read more

Called Darwin today after I realized that a shut-off valve in my basement was defective and I could not turn our hot water feed back on. Since it is Sunday (and tomorrow is a national holiday), I expected that he would say he could come on Tuesday, but when he realized that we would be without hot water, he promised come by in a couple of hours. He kept that promise and replaced the valve. He charged us a very reasonable fee (especially since it was a Sunday) and he was very professional and pleasant. I highly recommend him. read more

My toilet clogged up mid-August, when apparently all the plumbers in town are on vacation, including the one I had used before, so I was in the scary position of trying to find a new plumber at a moment's notice. Saw Dowin's excellent reviews on Yelp, and decided to give him a try. He answered immediately when I called, unlike any of the three other plumbers I'd tried that morning, and said he'd be there within the hour. He arrived in forty minutes, was friendly and cheerful when he arrived, and had the problem fixed in less than 10 minutes, for a very good price. read more

We called Darwin on a Sunday afternoon after a valve burst under our kitchen sink. This meant that we had to shut the main water supply to the whole house. He came that night around 9pm and said he had been doing emergency repairs since 5am that morning! He was real nice, courteous, fast, and affordable for an emergency sunday call! Thanks Mr. Trumpet! read more