Great guy to work with, like having a relative in the business. On time, quality work and fair…read morepricing. Would recommend to all

Contacted to give me a quote on fixing my chimney, responded they would be out, never showed.read more

Ryan and his partner showed up on time to perform a chimney cleaning and inspection - even with the…read moreinclement weather. They then proceeded to explain what they would be doing and then did everything effectively and efficiently. I appreciated the sharing of the internal chimney pictures and candid discussions. I highly recommend this business.

Expert Chimney rebuilt our chimney and installed a new gas fireplace…read more The chimney looks beautiful and the fireplace adds a wonderful cozy space to our home. The workers were respectful of our property and a pleasure to work with. We are very satisfied with All the work Thank You!!

Highly recommend. Very honest pricing, amazingly quick to do the estimate & job, and completed the…read morejob within the time quoted. The finished chimney rebuild looks great!!

Basement was getting water everytime it rained. Troy provided a fair estimate cheaper then others…read morereceived. Troy and his crew came and replaced broken blocks and waterproofed the basement. I have had no issue with water getting in sense. They did a great job and would hire them again.

if I could I'd give a zero. I had an appointment for Sunday between 11-1 and no one showed up. I…read morecall and they tell they had to reschedule yet no one called me. How do run a business and not inform a potential client that you have to reschedule. Horrible customer service .

Top tier service from consultation to after installation. We had a new fireplace wood burning…read moreinsert installed. The price was economical and we love it! We would recommend and use again without hesitation! Thanks Dave!

Matt truly went above and beyond to clean my gutters which I had been neglecting for so long that…read morethey had plants growing out of them. He was here within a few days of my call, did a fantastic job, and everything was done in a professional and friendly manner at a very reasonable price. Highly recommend 315 Services!

Matt arrived the day after I called to inquire about having my gutters cleaned. He efficiently…read morecompleted the job and did find some additional work of sealing some cracks. He sent down photos of the cracks and waited for an approval before proceeding. He texted a series of photos of the cleaned gutters. Very easy and professional service.

Terrible work! Stay away from these folks Estimated job…read moreftom the ground for eork 20' in the air $1300 estimate. Spent less than an hour on job and did absolutely amateur pointing job. Explanation after objection was that mason's mortar bag broke. Sent detailed photos demonstrating basis of total dissatusfaction. Never m ade an attempt to discuss; only interaction from owner. "Hi, I'm Robert. I want you to hear our side"....and departed. Paid full $1300 and promised to post negative reviews everywhere I could. Sent owner copy of first negative review he "earned". Spent over 150k upgrading this property with various vendors and these were the worst unethical unprofessional of all. Save yourself aggravarion and disappointment and stay away from these folks. For me I am back to finding a more reliable contractor.

Requested cleaning of exterior chimney and re-pointing as new proprty owner. Etimate completed from…read morethe ground level of a chimney 20' in the air. Quoted $1300. Question quoting from the ground level and assured "I know what we need". Work completed in less than 1.5 hours and result was totally unacceptable sloppy pointing job. Excuse was that the ,mason's mortar bag broke. (Never stated that until I filed disatisfaction objection). Owner later responded with "I want you to hear our side" and never made any review of submitted pictures for basis of dissatisfaction. Never stisfactority resolved. I paid the full price with dissatisfaction emphasized and would spread my bad experience as far as possible. Spent $150K upgrading this prooperty with mutliple vendors and thse folks for the worst possible experience.

ED (EJ) and his crew replaced installed a New Roof on my home (Cape) in North Syracuse. I'm very…read morepleased and happy with the quality of work and materials. Everything was "as explained" ahead of time and no surprises along the way. Great value for the cost! The Crew was informative, friendly and did an overall excellent job. Highly recommended. Thank you American Roofing!

After nearly three weeks on our project and more than $40,000 in damages to our home, Edward…read morePurcell admitted that he did not have insurance, despite repeatedly telling us that he did. Providing proof of insurance was one of the first things we requested before hiring him, but despite numerous requests, he never provided it. We then fired him. We were told the roof would be completed in 3-4 days by a small, experienced crew. Instead, the project dragged on for nearly three weeks and was still unfinished. We were also told that plywood would be used, not OSB, that Owens Corning shingles would be installed, and that our newer gutters would be removed to prevent damage. None of those proved to be accurate. We came home one day to find a worker sleeping on our roof and, on other occasions, sleeping in the supply truck. Workers, including Ed, stepped in and on our gutters, causing damage. Ed also stepped through our ceiling multiple times, leaving large holes and debris throughout our home. The roof was left exposed during rainstorms, resulting in water intrusion and damage throughout our house. The work that was done was defective and we had to start over with another roofer and pay an additional $7,000 beyond the cost of the roof to correct the mistakes made. After admitting he did not have insurance, Ed signed a promissory note agreeing to pay for repairs. To date, he has paid only $1,520 and has not responded to us or returned our attorney's call. He did not return any of the money we paid him. Throughout the project, there were conflicting statements regarding insurance coverage, including references to using his son's insurance. We made it clear that we expected proper insurance coverage and truthful information at all times. Homeowners should thoroughly verify insurance coverage, licensing, and references before hiring this company. For additional background, readers may wish to review this publicly available Syracuse.com article regarding Edward Purcell: https://www.syracuse.com/crime/2016/07/fayetteville_roofer_who_helped_destitute_woman_imprisoned_for_tax_evasion.html

Great to work with, very knowledgeable, very professional…read more Explain very detailed the remote several times which was very helpful for us.

Professional, experienced, HONEST, friendly, fast service with the best prices around! We tried…read moretheir competitors first for our gas fireplace last year and were told we would need a whole new insert and chimney for roughly $10k! Got a second opinion from Countryside...just need a pilot light adjustment! We called them again this year for a minor adjustment, they squeezed us into their busy schedule and didn't charge us a thing for the quick fix! THIS is a company you can trust! THIS is a company you want to work with! 5-plus stars all the way!