Dr Krivet is awesome she worked with my pet at eye level! On the floor and on the exam table!read more

North Star is wonderful, very sweet staff. They've been great for scheduling on late notice and…read morebeing thorough in their recommendations. They follow up to check in the first few days via text too which I appreciate. I have experienced a couple small annoyances (went to pick up pet from procedure within 30 minutes of their closing to find out they wanted to keep him overnight- totally fine just wish they called when they realized it would likely be overnight... also some tests being recommended that i question if they were worth getting but also I understand that it is good to rule things out) which is why I am not giving 5 stars, but would definitely recommend this place overall. 90% of the time the communication is wonderful and they are very friendly towards my baby - of all the places in the area this is the one I trust most!

What a beautiful hospital for pets. Our human hospital is no where near as nice. Dr. Kent Dean is…read moreand will be our pets vet. Our Buster ran into some heart trouble in Mount Pleasant and we stopped at er pet service which was very thorough after the vet there talked with Buster's vet Dr Kent Dean, he advised us to come back to Hope Mills. He wanted us to see Dr Hix, his wife, when we got there, we were carried to an exam room and Dr Hix went to work. She saved his life! Dr Kent Dean has always been Buster's favorite, now he has 2 favorites, as we do too! And there is another Dr K. Dean, she is prettier than the first Dr Dean, and will be a great vet too. We are so thankful we have them. They are great people too!

Today, I felt like a number as I stood waiting to be helped in the reception area. I had to walk…read morearound to several different receptionists before one of them acknowledged me and my request. I had to work to get someone's attention and get them to look away from their computer screens to acknowledge my dog and me. It was obvious I was waiting for help, but instead of someone looking up to address it, I had to shuffle around the desk. I would rather go to a small clinic than a busier place that sacrifices basic customer service skills and care, which matter far more than having a beautiful facility. Also, holding pet owners responsible for picking up their dog's poop should be a key priority, in addition to improving patient flow as people walk through the door. There were dog droppings on the sidewalks and plastic bags with waste placed by the door. This takes away from the facility's appearance and cleanliness for other four-legged animal companions and their owners.

We took our 110 pound German shepherd here for her ear infection and they were Very friendly and…read morehelpful. She is very sensitive about her ears but they were able to treat her fast. Definitely will be back

There is nothing positive that I can report about this clinic. Since the exit of Dr. Schindler,…read morethis clinic has continually gone downhill. It is as if the people managing it doesn't have a clue as to what they are doing. I don't appreciate being charged an outrageous amount of money for unnecessary tests for my pet. I will be switching to another vet that is more concerned with actually treating the animals and not trumping up charges. It is almost as if Dr. Stone doesn't know what she is doing.

They are useless when it comes to report about homeless dogs running loose and attack people in the…read moreareas. They don't ever take the time to questions people who have to deal with the issue or was attack by a homeless dog. They even make up lies about coming to the area and search for any dogs that are caused problems in the area just to shut someone up about the issues. They only can about the paycheck that they received from the government.

My experience was amazing the people where friendly an won't just give the dogs to anyone they care…read morefor there animals there the place was clean an all the animals are well taken care they gave treats for us to take home for our new fur baby thank you

What an amazing experience! I have gotten two of my most…read moregorgeous pure ragdolls from this Cattery! Inga lives for her fluffy kitties! She has such gorgeous litters, and both of mine from her have been from different litters and different parents, but both are perfect and sweet. My Freya is 3 years old now and she's is the most calm, precious, loving ragdoll, so fluffy and little to no shedding because of how healthy her line is. She was given to me not a day sooner than they should be, because Inga cares and truly does what is needed and safest for her babies, and while it's hard to wait patiently for your sweet little ball of fluff, she video chats, sends updated photos, and keeps you informed on their progress and characteristic. I would never go else where! My newest bundle of fluff is just about 6 months old, she is so adorable! Playful, healthy, so smart, and figured out the cat door litter house that leads through my wall within her first couple of days home! gorgeous blue eyes on both of them, and the softest fur! I'm so In love with my babies, and when visiting her home, which is more set up for her cats than for herself, these cats have the best upbringing! If you have read otherwise, disregard, other breeders will try to discourage their competition, but Inga is solely in this for her love of her cats, she spends more on the breeding of perfect litters than she profits in the end. You won't be disappointed! -Mallory- The proud owner of two perfect fluffies from fancy face ragdolls cattery !

When we left with our new kitten, this breeder begged us to keep in touch and to keep her updated…read more She even contacted us in the days following. So, I made sure to keep her updated and sent her photos. Our kitten displayed signs of a respiratory issue right away including sneezing, watery eyes, and some coughing. From our first day of having her we started calling vets to get her in. The breeder only gave us two days, which turned out to be impossible in the area we lived. We called tons of vets without being able to get an appointment in two days. Most of them were booked out into July. We lucked out and found one who had an available appointment in June so we took it, but it was a good 5 weeks after we brought her home. I let the breeder know this in advance and she said that was fine. Just yesterday we went to the vet. The vet told us that this kitten contracted herpes and that her "cold" symptoms were from a combination of that and sinus issues. She told us there was no cure. I let the breeder know that we had gone to the vet and I let her know what they said. She immediately attacked and started insinuating that I was a bad owner because I did not medicate the kitten on my own and because I did not "try hard enough" to get her seen and that I had "waited too long". She then started saying that she would take my kitten and that she wouldn't give me a refund. I never asked her to take my kitten, nor did I ask her for a refund. She was rude and dismissive and, when I called her on it, she said that she felt I had attacked her. I didn't even mention her in my first message. I was merely letting her know what we found out. She never apologized and, instead, told me that I should seek out remedies on YouTube and probably get a second opinion. This breeder bred a cat that she admitted was too small, lost a kitten in that litter and subsequently lost a mother and all of her kittens just after we got this kitten. She only gives two days to see a vet, which is not likely in our area according to the vets we called and she does not stand behind the kittens she is putting out there. When you do "keep her informed" as she requests, she will attack you and threaten to take your kitten to sell it to someone else. She was rude and, again, never apologized. Instead, she offered poor advice and kept insisting for homeopathic remedies and to use YouTube videos over a vet's care. I spent over an hour talking to her before writing this and even let her know that I only updated her at HER request. Still no apology for attacking me. She's only in this for money. Buyer beware.

I've brought all of my pets here for the last 21 years. The service and care is always excellent. I…read morehave nothing but wonderful things to say about the entire staff!

I can't say enough good things about this practice. I took in a really really sick old horse... I…read morereally thought she was going to pass away because of how malnourished she was. Dr. Locklear and his assistant came out the next day at 5:30 after hours!!! . He was so wonderful answered all of my questions and was so thorough and very reasonably priced. I am so grateful for his kind and knowledgeable staff. THANK YOU!!!!

If I could give zero stars I would! I am heartbroken and completely appalled by the owner of this…read moreCattery. I gave her a deposit, spoke with her weekly, and set up a pick up date, which was confirmed by her via text, twice! Three days before we are supposed to pick up our boy, she started saying that date didn't work for her. I again explained why we had to do that weekend due to our work schedules and within five minutes it went to I'm not selling you your kitten. She now doesn't answer multiple attempts to rectify the situation and of course, even though she canceled the sale there is no deposit refunded. STAY AWAY FROM THIS "CATTERY".

I was so fortunate to have a very reputable breeder send me the link for this cattery..I am FINALLY…read moregetting my kitten! Cindy has been so patient and kind over the last couple of months answering my questions and educating me on this wonderful breed...She has sent me pictures every week and occasionally heartwarming videos...She has made this a wonderful experience for me...and her heart is in what she does...I recommend this cattery 100%

I adopted Oliver from Heartfelt on July 1, 2022, and it has been one of the best things that I have…read moreever done! He is a beautiful solid chocolate short hair doxie, and is a hit with everyone he meets! He loves all the people and all the dogs in our neighborhood. His first visit to the vet resulted in him getting an A+ on his health. Thanks, Linda, you were so caring and great to work with. We love Oliver!! Melva D. Lake Lure, NC

Haven't had any transactions with them yet! Looking for possibly obtaining a female mini-dachshund…read moreif the price is right! Tim Varley - Wilmington North Carolina (910)834-4586 tvarley718@gmail.com