I am 70 years young and I don't remember having such heart palpitation, trembling with anger and…read moreoutrage with a company. I was trying to get my blinds in dining room fixed since early October, call after call, promised Thanksgiving then Christmas then..after numerous calls n messages they don't even know who I am in mid January. They had multiple blinds to fix. Early December they finally came to install, I paid in full for one installed blind the others had numerous incorrect parts so more delays. Began the weekly phone call, Ignored again. Finally mid Jan they have the parts. Now I can only call it as I felt but I was being blackmailed by a man named Dan. Never ever met him I don't even know his position. I do know He berated me over and over, demanding a made up $85 fee for a 2nd trip. It was their error they had to come back. I attempted to explain, but told to stop talking, he didn't care to listen, kept saying he knew everything. Confused and mad I refused the fee. He begins to ramble on in an anger attack, about me talking and then, blames us. Yes, we are the real problem. We didn't buy some verticals from them and he is furious . I guess he must be going broke. My small job is nothing . Months of calls delay, zero customer follow-up, now blackmail. They have my parts, they broke several clips and nothing good from this experience.

We have used Dave and his Blind Cleaning Services to clean all our blinds in our house and our…read morecondo and the blinds look like new - at a fraction of the price. Would recommend Dave for his services - he's fast and professional!

I called the Blind Biz after being stunned by the pricing quote I received from a different custom…read morewindow treatment provider. A friend in my neighborhood recommended the Blind Biz. Initially, Rich helped me with several simple privacy blinds and I looked through samples for the bamboo shades I had in mind for my family room. The privacy blinds arrived in just two weeks and the price for all 3 was less than one of the privacy blinds was going to cost in my first quote. The whole experience was perfect, so I decided to order nice bamboo shades for my family room through them too. These took a while longer but they're beautiful and fit perfectly. I took forever to decide on the color and Rich let me keep the samples as long as I needed and was never pushy about the process. Highly recommend!!

job on our house in Detroit. Easy going process all the way through installation. We would…read moredefinitely recommend them.

Amazing service! This company is prompt, efficient and cost…read moreeffective. He was able to repair our blinds (busted strings) - at our home - without the hassle of taking them off the widows. Two thumbs up!

Lou the owner came out on time. Worked on my RV blind a first for him. He did a great time re…read morestringing the 60" long blind. I haven't tried it yet but I sure it will be fine. I was so impressed I have him coming back to measure one of my rooms for blinds.

I am currently visiting my elderly mom in Ann Arbor, MI. I was helping her fix things around the…read morehouse, one of which was to repair her living room vertical blinds. They were not closing, it looked like a hardware problem! On investigating, I learned that she had replaced the track a couple of years ago. The house was built in 1998 and the blinds worked fine for 20 years at which point there was an issue with the track that was replaced two years back. I further learned that the track was installed by her handy man instead of a professional blind specialist. Being on a tight budget and wanting to be green, she really wanted to see if the blinds could be repaired at a nominal cost. Some other blind specialists had assessed to "replace the blinds both hardware and the veins" because they were not repairable, which was the very expensive option. I kept asking the fundamental question that the blinds worked for 20 years with the old track and fail after 2 years with the new track....could this be the quality of the blind hardware perhaps? It turns out that part of the problem was a faulty installation by the handy man. This problem led me to the PHENOMENAL Josh Barron of Esquire Interiors (which by the way is a third generation family run business I later learned), he impressed me with: 1. His excellent listening skills with my mom to understand the problem with the blinds and then solving the problem very methodically and precisely. He asked my mom thoughtful questions and genuinely wanted to understand the issue and when he sensed that mom was struggling to explain he did a FaceTime call with her which made it easier for my mom to show him the issue at hand. Josh was able to determine on the phone that he strongly felt that he could repair the blinds at a very reasonable cost. Thus saving her a big expense! 2. His knowledge, competence and tenacity at problem solving the issue was truly inspiring. He tried many things to diagnose and fix the issue. There was a lot of trial and error as he eliminated possibilities and then the problem was fixed!!! 3. He graciously agreed to look at mom's other blinds and fixed their minor issues, shortening the blind in some places due to the house settling and lubricating the tracks as necessary. He did all the extra without charging. This is how we take care of our seniors! Thank you, Josh! Josh is very competent (knows his trade very well, I learned he was working with his dad building tracks at the tender age of 8!), very customer centric, and very high on integrity and compassion....a winning combination! He will be our "go to" person for all things blinds from now on and when we are ready to get new blinds....we will go to his business. Minty

The Hunter Douglas $700.00 blind purchased from this store failed in less than four years. First…read morethe handle broke off after two years and than the balance failed. Wanted to return the item to the Plymouth store which is one mile away for service but was told it had to go to the Ann Arbor store which is an inconvenience.

Very little respect for my time ... so recommend you go to a store who appreciate customers. I…read morewas going to order 2 shades for 2 rooms and discuss 5 other windows with designer after initial quote. Had appt, but "designer" didnt show, didnt call and after a week - still no one called me to reschedule. I called them again and sales rep is not available and receptionist didnt even seem surprised by my concern... didnt apologize or anything. so I am shopping elsewhere. Terrible service.

Strong recommendations for this shop. I had problems with…read moreHunter Douglas pleated shades which were 14 years old and past the warranty. Kyle was able to repair and waived charges. He even helped me with a tricky process to remove the headrail from the brackets.

I called and left message but they Never returned my calls , they do not have a store front…read morebusiness .

This review is way overdue, as it was a year ago, but Sejal did a fantastic job with all the blinds…read morefor our office. We had just renovated and needed all new blinds in our conference rooms. Sejal brought samples, gave guidance as to what would work best in each location and was friendly, professional, and reponsive. The price was fair, the order didn't take long to come in, and the installation was 100% perfect. I would highly recommend this location of Budget Blinds.

I ordered blinds from AMERICAN BLINDS on March 19, 2010 and was given a shipping date in April. The…read moreblinds were paid for but not delivered or refund issued as of July 14, 2010. Several excuses were given for the failure of subsequent shipping dates, ranging from the order being shipped to the wrong address, to the order being lost, and the difficulty of shipping back to Mexico to check for damage. I have not received my order or a refund I asked for and wonder if they are a FRAUDULENT BUSINESS. They are definately NOT RELIABLE and from my experience I would advise all potential customers of AMERICAN BLINDS, BUYER BEWARE! On June 15, 2010 I received an email telling me my order was cancelled and that I would get a refund check in 30 days. What terrible service! I hope that their check doesn't bounce, if I ever get one. What else could go wrong? It appears as though AmericanBlinds.com makes a practice of using customers' money for months at 0 % interest! AVOID DOING BUSINESS WITH AMERICANBLINDS.COM.

Will definitely use them again. I used them for 2 of my homes and rental properties. Good quality…read moreblinds for fair pricing. Great customer service!

Good company! We called them for ideas and installation of…read moreshades. The representative showed up on time. He showed us samples of different blinds. We found the ones we liked and ordered them. They arrived and we had them installed within two weeks.