Our realtor (Ryan Realtors who I would also recommend) recommended them and we were very pleased…read morewith Todd (and Jeff and Matt) and the installer Simon that they recommended. Todd gave us a good price and was helped us find the flooring that we wanted. Simon did a great job installing the hardwood, carpet, and luxury vinyl tile for us. Simon was prompt about responding to messages, was organized, showed up when he said he would, completed the job faster than he had estimated, and did a very careful and skilled job installing the flooring. The only bad thing is that his schedule is full about 2 months out so you have to plan ahead.

Really happy with this business! I just got back from talking to them, and they were very helpful…read more I was mostly interested in a solid hardwood product they carry called Chelsea Plank Flooring. I have used this product before in my home remodeling, and it is excellent. The Floor Trader has Chelsea Plank Flooring for the same (really good) price that it sells for at the actual factory in Chelsea, MI. The folks at The Floor Trader were very patient at answering my questions. They also let me take two large samples home for the week, to compare to my existing flooring. To sum up, I'm really happy with their helpfulness. And, they offer a very good price on this particular product, which I know to be of excellent quality. (PS -- I live right here in Ann Arbor, not in San Francisco. But, Yelp put under my name that I live in CA.)

The owner, Mack has been hands-on in the business for 27 years. He's very easy to talk to and…read morereally knows his stuff. He came over promptly, appraised the job in moments, and shared a great variety of samples to choose from. He said "lifetime" and I was sold. Two days later they came. His installers were quiet, polite and deft. In a day and a half, I had new, waterproof and gorgeous floors. There are no bump, or lips on the floor and the finish on the trim work and transitions in excellent. I'm a DIY'er. And I was considering it, but even doing it myself, I couldn't compete. Mack, the owner provided it all. Excellent price. Excellent communication. Excellent timeline. EXCELLENT results. No shenanigans. Best money I've spent on my house? I imagine you understand by now. Most effusive review I ever wrote. lol.

Went in referred by a mutual friend they got the job done in a couple hours got my upstairs done,…read moreliving room, and hallway done price was a couple hundred cheaper than the big company's. They moved my furniture for me and took care of everything. 10/10 would recommend to anyone looking to replace their flooring. Mack was super helpful and good with communication and price.

Wonderful employees and vast selection of flooring at a good price! Family owned business treats…read moreyou like family.

Westland Floor Covering is a wonderful local family owned business. We hired them to replace all…read moreof the floors in our house and they did a great job in the show room and with installation. In the show room we worked with Rich and he knew everything about the products and made us feel comfortable. He did not pressure us and made sure that we were selecting the best product that would work for us and our needs (which is unlike other larger companies in our area). Wonderful products and service. His son did the installation. We had a complicated project with nice hardwood laminate that was put into several rooms. First they had to tear out several different types of flooring and make sure all the rooms were all level. This was complicated because we had several years and layers of laminate from the previous homeowners. His team was on time, worked hard and in the end their work was beautiful! This is the best flooring company in the canton, Livonia, Plymouth and Westland area. You will get individual service because the people care about their customers and it is family owned. I will be using this company for all my flooring needs in the future as well!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Motor City Floors has worked on our home three times over the past three years--coating our garage…read morefloor, front porch, and concrete patio. Each experience has been outstanding. The service was excellent, the installation team was professional and efficient, and communication throughout the process was superb. We are extremely satisfied with the results and would highly recommend Motor City Floors.

My floor is 4 years old. It is starting to crack or peel. they don't answer the phone and don't…read morereturn phone calls. Sent emails and the said to send pictures. I did and they responded and said will add to your file. you can't even tell from photos with a dark floor. There 15 year warranty is the worst. Doesn't cover peeling or cracking. What does it cover? They won't even come out and look at it. I have called other flooring companies and they won't touch it cause they didn't do the floor. My neighbor is having the same issues with their floor and the company doesn't respond to them either! Very frustrating! Waste of money!

My experience with Carpet- Interiors Direct was poor. My husband and I had to use carpet-interiors…read moredirect since our contractor used these services. I reached out multiple times via email and phone. Poor communication. It was challenging to ever get a call back. Once our contractor helped since we were pushed by deadlines, we got a call back. To help with cost, there is no showroom. Just a van with carpet samples, which felt a little shady. When it came to our carpet install, carpet-interiors direct didn't listen to us. My husband and I were worried so we stopped in to check in. They were not putting in our carpet padding as requested. So much micromanaging. I highly do not recommend.

Great company. They were able to get me a much higher quality carpet for my money than anyone else…read moreI got quotes from. The installers were respectful and took care in their work. We had a flood in our basement so we had multiple rooms that needed carpet. They arrived promptly, and worked without a break until all of the carpet was in. The final job looks great, the carpet quality is excellent. I would use this company again without hesitation.

I have used this company before for water issues and was very satisfied with the work they did…read more Called them out to my other home a few years later to install a new sump pump and reroute the water outside. They did the job and again am very happy with their work. Thank you Matt, Max, and Julie.

This company filled my Rot Holes around 2021 or 2022. The repaired area started leaking almost…read moreimmediately. There was a lifetime warranty offered at the time of service. They also had overcharged me originally so said the next few were free. I contacted them to claim my warranty at the very least. Left many messages however They will not return my calls. I called several other companies and finally needed to have Perma Drys work redone and pay again for what should have been under warranty. I was told they were done incorrectly that's why they leaked again within a year or 2. I had overheard one of the workers tell the office the new worker was doing them wrong but was assured there was a warranty and they would return at the time they started leaking. I would never recommend this company. I found someone reputable to redo everything plus more at half the price.

we are so happy with the service we received from Horizon Kitchens! They have been so great to…read morework with before, during and after our countertop installation. After getting estimates from several different countertop providers, we decided on Horizon and couldn't be more pleased! we highly recommend them!